Problem dual screen in CS5

I used two screens with no problems until I installed PS CS5. Now when I drag an image on the secondary screen the canvas becomes black as soon as I relsease mouse. I can see executives etc and when you drag on the screen image can be seen, but as soon as I 'let go' it is blacked out. Really frustrating is that this does not happen in AI or Dreamweaver (or indeed any other program!).

So far I have

Reset monitors

  • When changed to display the same on both screens (clone) the image can be seen perfectly ok on both screens
  • When the secondary monitor is primary the problem persists (that is the image of the PS is blacked out on this monitor)

Check updates for monitors (not necessary)

CS5 checked up to date (no update required)

Check updates (no need) graphics - NVidia GeForce 8600 GTS

Uninstalled and re installed PS

Done in a way that is annoyed at the unnecessary window on my secondary screen open

Is there something simple I've chosen by mistake that prevents the use of my secondary display?

Check if nVidia has released a driver updated for your hardware.  Go to their website to check.

Unfortunately, from my observations, nVidia may have failed to follow their quality of driver with later versions for the 8600 GT.  I have reports from some of my own clients using my software OpenGL driver is embarrassing and have actually reported better results from a previous version of driver as the latest version.

Other things you can try to work around the problem:

  • In Photoshop, Edit - Preferences - Performance, [Advanced...] and change to basic mode.
  • Try to disable OpenGL drawing entirely.  If that fixes the problem, it's almost a certainty that the nVidia Driver is at fault.

-Christmas

Tags: Photoshop

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