Problem HP LaserJet CM1415fnw Fax

Have a computer running windows 7.  Have a MFP HP LaserJet Pro Cm1415fnw color that gives me problems with the installation.  This work until an update progress for blue tooth tried to install and could not, since then, no fax.  I uninstalled the time multipul of HP software and then reloaded.  I can get the analysis and the printer to work but it wont let me load the fax driver.  The error I got is (cannot add telecopie1 87 HP print driver code).  Also the primer Toolbox but show no items such as ink levels, ect.  Someone at - it suggestions?

Hi ArizonaJohn,

Follow the steps below

1. remove the printer using Add/Remove programs in the control panel

2. run the Accessories\ System Tools Disk Cleanup

3. restart the computer

4. download and install the software from the link below.

http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=kJ-85658-3&cc=US&DLC=en&LC=en&os=4063&Product=4089468&sw_lang=

I would like to know what is happening?

Tags: HP Printers

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