Problem installing bat pill on laptop

I have tried severally to connect my beats pill to my laptop (windows 7), but it keeps saying that the (bluetooth device) driver was not installed successfully. What should I do?

Hello, Stanley.

Thanks for posting your question on the Microsoft community.

Thank you for details on the issue.

This problem can occur because the parameters or corrupt device drivers.

I suggest you run the hardware and devices Troubleshooter and check if that helps.
Reference:
Open the hardware and devices Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.

Also see these articles:
Connect to Bluetooth and other wireless or network devices
http://Windows.Microsoft.com/en-us/Windows7/connect-to-Bluetooth-and-other-wireless-or-network-devices

Add a Bluetooth device to your computer
http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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