Problems installing ZTE made map of internet data MTS on Vista

Hi all

I had problems installing a basic manufactured ZTE map of MTS internet data on my 32 bit Edition operating system, Windows Vista family. It's a HP Pavilion Desktop PC.
When I install the data card a pop-up box comes up saying SETUP.exe. Then I run the installation file and it begins to install. Only towards the end it shows installation modem, then a pop with a Cape "Driver Installation" box comes up saying - "FAIL TO INSTALL MODEM. () - 536870389). »
I spoke with the Multilateral Trading System (sellers of internet data cards), and they said to try the card of internet data on another system. I did and it works on my laptop and my office who has Windows XP. Then, it was clear that there is no problem on the side of MTS. The problem was with my HP Pavilion Desktop that is running on a 32-bit operating system, Windows Vista Home Basic.
I then called HP customer support and they said to remove any program extra antivirus that I may have. I did but still no help. Again I called HP customer support and they said to take back all my files and perform a system recovery. I do that and then downloaded relevant drivers of drivers.blogspot.com and installed on my computer. After doing all this again I got the same error.
Customer support HP said that there is no problem with the equipment and that I would need to Microsoft when there may be a problem with the WIndows Vista software. I called Microsoft customer service and they said to type the details of this error on answers.microsoft.com so here I am.
Can someone help me solve this problem?
I'd be willing to provide any other necessary information.
Thank you.
Concerning
Jackie.V.H.
Bangalore
India

Hi Jackie.hin,

Method 1
I suggest you to install the data card drivers in the clean boot state.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note:
follow step 7 of section of boot KB929135 to the computer in normal mode.

Method 2
If the steps above fail, then I suggest uninstall you the data card completely drivers by running the fixit and then re - install.

Diagnose and solve the program installation and uninstallation problems automatically
http://support.Microsoft.com/mats/Program_Install_and_Uninstall/

Additional information:
How to troubleshoot issues that may occur when you install, uninstall, or upgrade one program on a Windows computer
http://support.Microsoft.com/kb/2438651#reso3

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