Problem installing Office Communicator of blackBerry Smartphones

Similar Questions

• Problem installing the update of blackBerry Smartphones BB App World

  I have a very old BlackBerry App World build my torch.  While I wait for a Z10/Q10, I try to update.  For some reason when I update to 2.1.1.2 to 4.3.0.26 I get a Setup error.  Any suggestions on how to do it?  I don't see a way to remove the BlackBerry App World and reinstall.  Thank you.

  -Eric

  Hi ericschiff

  Welcome to the Forums of the BlackBerry Support

  What model of torch you have! If you encounter a problem with the update you can try to re - install BlackBerry World. For which first of all, go to Options > device > application > locate and remove BlackBerry World of this list.

  KB10040 : How to view or delete an installed BlackBerry smartphone applications

  After deletion to perform a battery pull reboot by removing the battery in your device is on.  After you restart your BlackBerry browser go to www.blackberry.com/appworld and download the most recent version. Perform a restart after the installation.

  Try it and tell us if you feel any problem.

• Problems with DOWNLOAD world BB blackBerry Smartphones

  Dear Sir

  I had problems with Blackberry "BOLD". BB world.

  This app need to upgrade. When I accept, he send me directly to BB pages to download, but nothing happened.

  Time exhaustion is mentioned on the page.

  Could you help me please?

  Stepan

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry adding Office 2007 for BlackBerry smartphones

  I have Microsoft Office on my laptop & want to get on my BlackBerry 8300 so... How can I do this?

  drinkwa2 wrote:
  I have Microsoft Office on my laptop & want to get on my BlackBerry 8300 so... How can I do this?

  You can not put MS Office on the BlackBerry.

  You CAN install applications for example DocumentsToGo, which includes WordToGo, SheetsToGo and SlidesToGo that will show MS Word documents, Excel and PowerPoint.

  An upgrade of the OS 4.5 on your device will include the standard version of the basis for these applications.

  What is your operating system: look at the Options > about, third line down, starting with a 'v.4.xxx '.

• Problem of voice dialing of blackBerry Smartphones

  My BB Curve 8320 cannot allocate memory when I try to use the voice dialing. He told me to close applications and try again. I don't have a race! What should I do to fix this? Thanks for any help you can give! Barb B

  There is a problem of memory on your Blackberry. Make sure that you do not have applications running? You have only 5 those opened in the application Ribbon when you Alt + Esc?

  You can see how much memory is left in the terminal options, then State, then the button menu and "database sizes.

  Anyway, you can try to reboot your device. Just open your blackberry, remove the battery, wait a minute, then plug it in again. You will have to then wait about 4 or 5 minutes before your Blackberry is operational.

• Problem with unified message box blackBerry Smartphones

  Hi all

  I have problems with my BB Torch 9800.  When I use the message Unified Inbox to view emails, emails have regularly occurring blank spots where there should be some text.  The text is simply hidden.  When I display the same message to the individual email (gmail or hotmail) Inbox, the message is complete.  A battery pull solves this problem for a few hours or a few days and then it reappears. This problem started a week ago.  I did not recently updated from the BONE.  I didn't do a wipe and restore again... I was hoping to avoid this.  There was an update to the new BB (August 6, 2012).  There were some other 3rd party applications which have also been installed.  I have not tried UN-installing again.  Any thoughts?  Thanks in advance for your help.

  BioDave1955 wrote:

  Hi all

  I have problems with my BB Torch 9800.  When I use the message Unified Inbox to view emails, emails have regularly occurring blank spots where there should be some text.  The text is simply hidden.  When I display the same message to the individual email (gmail or hotmail) Inbox, the message is complete.  A battery pull solves this problem for a few hours or a few days and then it reappears. This problem started a week ago.  I did not recently updated from the BONE.  I didn't do a wipe and restore again... I was hoping to avoid this.  There was an update to the new BB (August 6, 2012).  There were some other 3rd party applications which have also been installed.  I have not tried UN-installing again.  Any thoughts?  Thanks in advance for your help.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, let it run for some time... long enough to know if the behavior will return. Normally, Safe Mode is designed for immediate diagnosis... nor for normal operations... but in your case, run long enough in mode SAFEW in order to know if the behavior will present will actually help diagnose.

  If the behavior presents while in Safe Mode, then it is likely that your OS kernel became somehow corrupted, requiring these steps you're reluctant to undertake.

  Good luck and let us know!

• Problems with update and restore blackBerry Smartphones

  Hello I'm a newbie here, but have some problems with BB Bold 9900 updated.

  During the update alls datas were recorded as usual during restart the BB there's an error to come, means that BB lost its operating system. I used the tips here and somwhere else to restore successfully. Unfortunately the data stored during the update process have not restored, even if the file already exists on my PC.

  The file is called LoaderBackup-(2013-09-26) .bbb - so almost similar to the usual backup file.

  Ho do I restore the data now?

  Thank you much for the help.

  Hello and welcome to the community!

  Please see this KB:

  • KB13428 How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software

  Good luck!

• Problem of services component the blackBerry Smartphones

  4 weeks old BB TOrch -.

  Often, I am unable to hear (services appeal is suspended high-microphone and speaker not working, but appeal is perceived) when I call someone on my mobile if I remove my battery and restart my laptop, it works fine.

  Kindly help

  Charles

  296 is an old OS and had some problems call. I would upgrade to a newer version.

  Manual device OS upgrade instructions:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

  3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

  6 remove the internet connection for PC and reboot the PC.

  7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

  8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

  Take advantage of the new operating system.

• Problem with new Storm2 9550 blackBerry Smartphones

  I have a 9550 (Verizon and unlocked) and use it with a SIM card for Smart Comm. (GSM only) in the Philippines.

  My problem is: I the data connection (BIS) in some places and none among some. These places are accurate and reproducible.

  Example:

  (1) in locations A, B, C, D, I have BIS (logo EDGE/GPRS). The entry "BOLD" 1 in HRT has An APN: blackberry.net. Even with a battery pull, everything works fine. When I join the network, I get the message on the recording. Service books are complete. No problem.

  (2) However, in places E, F, G, H, I have no BIS (logo edge/gprs). "BOLD" 1st entry in HRT show APN: emgsm.vzw3g.com. I can only connect to BIS via wifi. Join the network said the message was sent, but I do not receive a return message. Battery grips makes no difference. I send the documentation of service via the web to get the browser.

  If above the number of point 2 exists and I go to places to point number 1, I can get BIS (EDGE/GPRS logo) and the AFN in the 1st entry of HRT becomes blackberry.net. This happens without no battery pulls. Everything's fine work. To the network and I get a message back.

  If above point number 1 exists and I go to places to the number of article 2, are all right except when I do a battery pull. If I pull the battery, the first entry "BOLD" of HRT goes back to emgsm.vzw3g.com and I get edge/gprs and can connect to BIS via the wifi only. To the network says message sent but I don't fit any message.

  I've wiped and re-installed the OS several times, changed SIM card (same network and number) and the problem persists.

  Can anyone help me please with this. Thank you very much! \

  Allan

  EDIT:

  I can make and receive voice calls and SMS.

  Found the solution!

  I went to another service provider and it now works fine! Just for the info of those in the Philippines. My previous BIS is Smart communications. I am now with Globe Telecom!

  Thank you all!

• Problem with the back key blackBerry Smartphones

  I have the new Blackberry Bold 9900, and quite often when I press the back/back button, it takes me to the screen of the application of the switch. For example if I'm in the menu mail, where I see the list of emails, and I opened one of these emails, when I'm done reading that email and I press the back key to go back to my email list, need me to place on the screen of the application of the switch.  It's pretty frustrating, help...!

  OS 7.0.0.353 filed official and released, the upgrade of your device * may * solve the problem.

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  See the link below to download it and follow these simple instructions.

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  https://swdownloads.BlackBerry.com/downloads/entry.do?code=8396B14C5DFF55D13EEA57487BF8ED26

  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Problem installing office

  I try to install an office and a hotsink for my Zire 21.  I just changed to Windows 7 64 bit XP and tried to install the 4.1 and 6.2 following all the tips and tricks that I can find and get still 2 error messages.  First is, unable to connect to the internet to complete the installation, after clicking on cancel a message saying complete installation.  Second, when you try to hotsink a bubble said plateau looking for drivers, and drivers not found.  I tried all the "patches" and the advice that I could find, and that if I do something wrong, nothing seems to work.  Can someone please help?

  The error on the connection to the internet is nothing to worry about - Palm servers no longer exist, and there is nothing important to download.

  Make sure that you have properly installed the drivers by following the instructions in this thread:

  http://h30434.www3.HP.com/T5/Palm-OS-WinMo-hardware-and-software/64-bit-Windows7-8-8-1-USB-drivers-for-Palm-Desktop/TD-p/2159769/jump-to/first-unread-message

  I read more posts by other people with installation problems, only to find out that they never extracted .zip archive before you try to install it, or that they simply downloaded the drivers on their computer and they should automatically install themselves!

  WyreNut

• Problems installing Office 2007 updates KB2289158 and KB2413381 for Windows 7 64-bit

  Original title: KB2289158, KB2413381 for Windows 7 64-bit updates

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  My automatic update for Windows 7 64 bit does not work for updates KB2289158 and 2413381 KB. It has already happened with some other updates, and then Windows seems to add an update to fix the problem?

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi trojan.

  1. This only happens with the Office updates?

  2. you receive all of the error codes or error messages?

  3 have you tried to install the stand-alone packages updates?

  Step 1:

  You try to run the troubleshooter Windows 7 update and check.

  Open the Windows Update troubleshooting tool

  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Update-Troubleshooter

  Step 2:

  Also try to install the updates and check manually.

  To download updates, follow these steps:

  a. download updates from the Microsoft download Center:

  http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=be0c5878-60c0-4700-8836-50d369b51d04

  http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=df826b79-7398-45de-943C-6f6f0af1b4e3

  b. double-click on the downloaded file.

  d. you can either click Run to start the installation or you can click on save and save it on the desktop and run the installation once the update is completely downloaded.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Problem with my App World blackBerry Smartphones

  When I try to use my App World, he always says A Blackberry identity update is necessary. You want to install it now? Then, it shows that the bar of load after a few seconds, it says Blackberry installation failed, please try again later. (80003), then once I press ok the page just disappear. Please help because it happens all the time, my phone is not a phone without App world.

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB29613 The error "failed Installing BlackBerry identity. Please try again later. (80003)"appears in BlackBerry App World

  I hope that it contains something useful! There are also several existing threads on this site, which discuss that exact error... your opinion of those who may prove useful, and a search of this site, by using the code, or an error message should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• Problems of list of contacts blackBerry Smartphones "Unknown".

  Hello, please someone know how to fix an of list of contacts 'unknown' in the curve 3G without having to recreate the contact that is synchronized with the list of contacts "unknown"?

  Hello adekiite

  You can try this.

  First make a backup of your address book.

  Then go to the email account and sync turn off Contact wireless > open your address book or Contacts > press the Menu key > Options > on this type of screen " rset ", it can warn you that it will wipe your contacts list > click Yes to continue.

  Once it's done, go to the account that you use to synchronize your Contact list and ACTIVATE e-mail wireless synchronization of Contact. It will fill your return address book.

  Or, please refer to this Knowledge Base:

  KB19704 : multiple address book contacts lists are created on a smartphone BlackBerry, causing problems with synchronization

• Problem with restore wiped 9700 blackBerry Smartphones

  I have a 9700 "BOLD" giving me connection problems so I thought to change the operating system on the phone. I installed proceeding on my curve 9300 7 times, and he was free of any problems. I tried to do the same thing with my bold 9700 and I wiped it until I start. I tried to install 6.0.0.241, a 6.0.0.666 of Vodafone, but the application loader gave the following message: "the blackberry Desktop software doesn't have a blackberry device software for the device you have connected to the computer. Contact your mobile service provider or system administrator. "I tried to delete the vendor.xml file but it says the same thing. I tried to use the Desktop Manager, but he says no update available. Then, I decided to downgrade it to version 6.6.0.195 A6.0.0.526, but the same error given application loader. So basically am stuck, the application loader does not load the OS on my device. I found an online forum where I was advised to find a BONE for my carrier, but unfortunately, there is nothing available at Airtel or MTN Zambia. Please advise me on what to do.

  Hi chikwa

  Welcome to the Forums of the BlackBerry Support

  Most often when you perform a manual updrade, the charger does not just because of any PROVIDER. File XML in our PC. It was important to ensure than any SUPPLIER. XML is left undone, on your Pc change your records option to show the hidden files/folders and search again that there may be 2 or 3 SELLER. XML files also remove or uninstall any other BlackBerry Device Software is from your PC.

  Make sure that you use the latest BlackBerry Desktop Software, or download it from BlackBerry desktop softwarehere.

  So please check these things again.