Problem with restore wiped 9700 blackBerry Smartphones

Similar Questions

• Problem with my Bold 9700 blackBerry Smartphones

  Friday my Bold 9700 I had for about 3 months now started rebooting on its own. Roughly 50% of progression in the activity bar, it could happen again. After over an hour of this, I tried to sync to Desktop Manager. I received a message that my operating system has been corrupted and followed the instructions given on the Desktop Manager to reload the software. After that was finished, my BB works normally with the following exceptions:

  1. I don't have have a separate icon to test SMS messages and cannot find a way to create it.

  2. I don't have have an icon for BB Messenger and can't find it in any folder.

  3 the Brick Breaker game icon disappeared. (not that this is a serious problem, but I liked to kill time with this game.)

  If anyone can give me any advice on these issues, I would appreciate it.

  Tom

  2. use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

  3. go in c:\program files\common search in motion\apploader\ and double-click on "Loader.exe."

  Navigate applications listed and CHECK the Brickbreaker module to load. Following the other guests to complete.

• Problem with BB bold 9700 blackBerry Smartphones

  Hi I have a very strange problem, some time, that I get a phone call, only the no. is displayed, even if the contact is saved in the phone, but a name of time comes from the same, isn't.  and it happens occasionally.

  Help, please!

  If you have encryption on it can prevent projection name. See http://www.blackberry.com/btsc/KB25711.

• Problems with WIFI with the Bold 9700 blackBerry Smartphones

  My daughter recently bought a Bold 9700 and has problems with the help of the feature wi - fi.

  It seems to connect OK to our wireless router, but the performance is pathetic & often give up entirely. It's so bad, she renounced the use of a wi - fi connection and must now connect via 3G. Obviously it's costs downlaods, plan and money, then I'll try to trouble shoot why wi - fi works so bad.

  I ran the diagostics wi - fi and connection details are below. However I do not know how to interpret it and what other things to check. The report of wi - fi and other details on the phone & rtouter that we use is below. BTW all of our other wireless devices work correctly through the router.

  I hope someone can help.

  Thank you

  Dog_Breath

  Wireless diagnostic report

  Security type: pre-shared Key (PSK)
  Signal level:-53 dBm
  Data connection speed: 54 Mbps
  Status: Acquired network

  Modem

  Billion 7404

  Handset

  BlackBerry® 9700
  Smartphone (3G, Wi - Fi)
  V5.0.0.743 (Bundle 1254, platform 5.1.0.165)
  3G bands 1,4,8
  The kernel v3.8.5.85 encryption
  Brand version: 1.0.70.695I
  The micro Edition configuration: CLDC-1. 1
  Micro Edition profile: MIDP - 2.1
  Micro Edition JTWI Version: 1.0
  Micro Edition Media Version: 1.1
  Micro Edition PIM Version: 1.0
  Micro Edition file Version: 1.0
  Edition micro Bluetooth Version: 1.1
  Micro Edition location Version: 1.0.1
  Micro Edition Security and Trust Services (APDU) Version: 1.0
  WLAN Version: 2.7.0.84

  Thank you all.

  It took a while, but I finally managed to update to OS 6 and wifi is now humming along nicely. I was getting a lot faster than forward speed.

  Certainly looks like my version of the OS 5 was the problem.

• Problem with unified message box blackBerry Smartphones

  Hi all

  I have problems with my BB Torch 9800.  When I use the message Unified Inbox to view emails, emails have regularly occurring blank spots where there should be some text.  The text is simply hidden.  When I display the same message to the individual email (gmail or hotmail) Inbox, the message is complete.  A battery pull solves this problem for a few hours or a few days and then it reappears. This problem started a week ago.  I did not recently updated from the BONE.  I didn't do a wipe and restore again... I was hoping to avoid this.  There was an update to the new BB (August 6, 2012).  There were some other 3rd party applications which have also been installed.  I have not tried UN-installing again.  Any thoughts?  Thanks in advance for your help.

  BioDave1955 wrote:

  Hi all

  I have problems with my BB Torch 9800.  When I use the message Unified Inbox to view emails, emails have regularly occurring blank spots where there should be some text.  The text is simply hidden.  When I display the same message to the individual email (gmail or hotmail) Inbox, the message is complete.  A battery pull solves this problem for a few hours or a few days and then it reappears. This problem started a week ago.  I did not recently updated from the BONE.  I didn't do a wipe and restore again... I was hoping to avoid this.  There was an update to the new BB (August 6, 2012).  There were some other 3rd party applications which have also been installed.  I have not tried UN-installing again.  Any thoughts?  Thanks in advance for your help.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, let it run for some time... long enough to know if the behavior will return. Normally, Safe Mode is designed for immediate diagnosis... nor for normal operations... but in your case, run long enough in mode SAFEW in order to know if the behavior will present will actually help diagnose.

  If the behavior presents while in Safe Mode, then it is likely that your OS kernel became somehow corrupted, requiring these steps you're reluctant to undertake.

  Good luck and let us know!

• Problems with DOWNLOAD world BB blackBerry Smartphones

  Dear Sir

  I had problems with Blackberry "BOLD". BB world.

  This app need to upgrade. When I accept, he send me directly to BB pages to download, but nothing happened.

  Time exhaustion is mentioned on the page.

  Could you help me please?

  Stepan

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• Problem with zoom camera for blackBerry Smartphones

  I had no problems with my camera so far. I got the Curve 8310 for 3 months and now all of a sudden the camera won't zoom. can anyone help me this.

  I had the same problem with my 8310 that I solved it by removing the battery for a few seconds and then replace and reboot... zoom doesn't always from time to time, but restarting always sorts

• Problems with ESC on 9320 blackBerry Smartphones

  I had a curve of 9320 for about a month now and it has developed a fault.

  When I'm in an application like Contacts, I can use the trackpad and escape button to move. However, if I try to use the ESC key to exit the application, the keyboard hangs. I can only release it by holding down the Menu button and selecting the House.

  I don't have a problem with the Messages or email, so I don't think that this may be material.

  Any suggestions welcome!

  Garfield

  Good news! After reading a few other older questions in the forum, I decided to do a new install of my OS. I used a few instructions posted 4 years ago and the problem disappeared at the end!

  Thanks to Ka Lin and Krypto to provide the method for the new facility!

  

• Problems with the WEB BROWSER blackBerry Smartphones, use not wifi network to open some Web sites

  Hello I'm owner of BB BOLD 9900 OS 7.1... for the last two days I am facing a pretty annoying problem with the BB browser.

  It means not affects the device... it just annoys me.

  When I TURN ON my WiFi on my BB with the network carrier Sim already homepage active who has a Active on it and open the web browser BB, according to the website on which I open the web browser chooses between the internet Wi - fi OR internet BIS carrier which is weird. BECAUSE a default if the wifi is enabled, then the web browser MUST use internet wifi network carrier for navigation. YOU TUBE, FB and TWITTER.com all use my carrier netwrok to open bt soon I open BBC.com or CNN or any other site the wifi symbol appears on the right side and so it uses the wifi network... and disappears when I opened THE 3 SITES you tube FB n twitter.

  My knowledge is that when you activate THE wifi network, the WEB browser is intended to USE the wireless internet, NOT the internet carrier

  The next time I switchd off the the carrier signal, and then Turned ON one internet WI - FI and then opened the web browser of BB. so now all the opend website with wifi internet bt as soon as I open YOU TUBE or FB or TWITTER.com it post a comment... .that cannot visit the web page when the carrier is off. Please turn on the radio n try again... I mean IT SHOULD OPEN with internet wifi? WHY do network carrier sim to open the web page?

  I have checkd my browser settings and they are default and also my wifi settings I have reset the... the problem still persists?

  any idea wats going on?

  Please help is needed I'm annoyed about this problem...

  Thank you

  MR. KIWI... Good news... .i went to my carrier service center... Solvedo Problemo!

  Go to your service books and remove directories of service WAP browser in all directories of service WAP 3 I don't know the exact name, but all are related to the browser... WAP config something like dat... Just remove dem... .and HARD restart your fone... and try to use only wifi on your device with your carrier network off...

  mine worked... Let me know on urs... so now, the browser uses my wifi instead of my network provider when both are running...

• Problem with new Storm2 9550 blackBerry Smartphones

  I have a 9550 (Verizon and unlocked) and use it with a SIM card for Smart Comm. (GSM only) in the Philippines.

  My problem is: I the data connection (BIS) in some places and none among some. These places are accurate and reproducible.

  Example:

  (1) in locations A, B, C, D, I have BIS (logo EDGE/GPRS). The entry "BOLD" 1 in HRT has An APN: blackberry.net. Even with a battery pull, everything works fine. When I join the network, I get the message on the recording. Service books are complete. No problem.

  (2) However, in places E, F, G, H, I have no BIS (logo edge/gprs). "BOLD" 1st entry in HRT show APN: emgsm.vzw3g.com. I can only connect to BIS via wifi. Join the network said the message was sent, but I do not receive a return message. Battery grips makes no difference. I send the documentation of service via the web to get the browser.

  If above the number of point 2 exists and I go to places to point number 1, I can get BIS (EDGE/GPRS logo) and the AFN in the 1st entry of HRT becomes blackberry.net. This happens without no battery pulls. Everything's fine work. To the network and I get a message back.

  If above point number 1 exists and I go to places to the number of article 2, are all right except when I do a battery pull. If I pull the battery, the first entry "BOLD" of HRT goes back to emgsm.vzw3g.com and I get edge/gprs and can connect to BIS via the wifi only. To the network says message sent but I don't fit any message.

  I've wiped and re-installed the OS several times, changed SIM card (same network and number) and the problem persists.

  Can anyone help me please with this. Thank you very much! \

  Allan

  EDIT:

  I can make and receive voice calls and SMS.

  Found the solution!

  I went to another service provider and it now works fine! Just for the info of those in the Philippines. My previous BIS is Smart communications. I am now with Globe Telecom!

  Thank you all!

• Problem of restore contacts backup blackBerry Smartphones

  I recently changed jobs and so Exchange Microsoft Outlook facilities, servers, etc..  I had a number of personal contacts in my Blackberry "BOLD" I wanted to keep in this transition period.  I used the Blackberry Desktop software on my Windows 7 PC to create a number of backup files in my Blackberry.  Then I reset the Blackberry and set up to talk to my new employer's e-mail server.  The new email works fine, but I can't restore my old contacts (I want to bring into my phone and the new perspective).

  I tried using the option 'Restore data from a Backup file' in the menu select device in the Blackberry Desktop Software, then using the data device and settings (I only attempt to restore the option "Address Book - All").  When I do that, I get a dialog box with the warning, "your current data will be overwritten."  I click Yes to continue.  Then, I get a message of restoration (it shows the file name and the path for my backup that points to my old backup file).  However, when I check my contacts, they aren't there.  It was only the only contact I entered my new installation of Outlook (I think it must be sync to Outlook).

  Does anyone have a solution to restore my contacts?  Failiing this, is there a utiility that will allow me to see the contact information stored in the backup file?  I can re - key it (ugh), if I can get a no binary version to read.

   

  Info on the device

  Your carrier: AT & T business

  Model information and the version of the OS: Bold 9700 V5.0.0.405 (Platform 5.1.0.112)

  Version: 1.0.102.286 C brand

  Try this,

  go to the options - advanced options-, then service book, find where it says desktop [sync] and delete it, now go and try to restore your contacts once you have done this, go to see if it worked if she did so great back the book location service support that the menu button and tap on restore to bring the desktop [sync].

• Problems with my bb8520 camera blackBerry Smartphones

  I can't open my bb8520 camera app. It says that I need to first close all other applications, but the continuous problem. What can I do?

  With the BlackBerry device under voltage, remove the battery for a minute, and then reinsert the battery to restart.

  Now, try the camera again.

• Problems with access to the blackBerry Smartphone Internet and e-mail?

  Hey everybody

  I just got my curve 8900 yesterday t-mobile, and I wondered why I couldn't access the internet and why I couldn't use my messages. Whenever I would try to resemble something upwards using the internet from my blackberry it woud still say something about the subscription. In addition, for messages there it would not allow me to send stuff only save drafts for her, that's why I used the SMS and MMS text to work around my messages. So PLEASE someone please help me understand this problem!

  Well, it's basically what I said earlier.

  The part of your contract with your operator voice covers some elements:

  • Voice
  • Voicemail
  • SMS/MMS
  • (I'm not sure - T-Mobile can give you the full list)

  The data item for your contract covers other elements:

  • Internet browser
  • E-mail
  • Applications that require internet access
  • (I know - T-Mobile can give you the full list)

  You will only receive what you contract for services. So, if you don't have a data contract with T-Mobile, you won't get these services.

  Contact T-Mobile and find out what your policy covers. If it covers the services to which you do not have access, it must be changed (since you're already paying for it). If it does not cover data and that you want these services, then you must add to your contract (for the $$$ they will charge).

• Problems with address book to blackBerry Smartphones

  New user of BB 8310 - had old AddressBook fone sprint imported in bb by att - only # first book Sprint in the bb - then - I transfer the address book on my bb for laptop (xp) complete/modify existing data and then send it to the bb?  Downloaded the address book to laptop but unable to open w/extension .ipd files to edit - any help would be appreciated.  Thank you

  Use BlackBerry Desktop Manager to synchronize the address book to BlackBerry with your email and address book application. Change from there and then send again.

• Problem with my App World blackBerry Smartphones

  When I try to use my App World, he always says A Blackberry identity update is necessary. You want to install it now? Then, it shows that the bar of load after a few seconds, it says Blackberry installation failed, please try again later. (80003), then once I press ok the page just disappear. Please help because it happens all the time, my phone is not a phone without App world.

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB29613 The error "failed Installing BlackBerry identity. Please try again later. (80003)"appears in BlackBerry App World

  I hope that it contains something useful! There are also several existing threads on this site, which discuss that exact error... your opinion of those who may prove useful, and a search of this site, by using the code, or an error message should reveal all the existing threads that are applicable to you.

  Good luck and let us know!