Problem Manager creator of cloud

Whenever I try to update my creative cloud Manager, I get this message (see attached screenshot). I have no idea what that means and how to get rid of and that my manager works correctly. Computer Windows 8.

Screenshot (1).png

Hi, Jeff. Thanks for your reply. Don't know exactly what happened, but it's a fairly new laptop, any information stored on it, so I reset the phone to the original factory, re installed the Download Manager and have re installed the programs I'm subscribed to. No problems so far, but I'll keep your very practical answer. The problem, in my view, arises from me have a trial version on the laptop, then go to my subscription service. I think something got fouled in the process. In any case, things seem to be good right now. Thanks again.

J.T. Lewis

Tags: Adobe

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