Problem network with new 8500 all-in-one print

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  Hi CW_Enloe

  I will try this tool

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us&LC=en&JumpID=ex_r4155/en/HHO/IPG/easy_wireless/network_diag/&lang=en&softwareitem=MP-96434-1

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  Thank you

  Hello
  Try following the steps below and check if it can solve the problem:

  1. If you have McAfee installed on your PC, open Mcafee software.

  in the Virus and Spyware Protection section, click Schedule and run scans. Click real time analysis , then

  Click stop. Never select and confirm by clicking the off button.
  2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
  3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
  4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
  5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
  6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.

  7 restart your PC.
  8 run the last Installer below and check for the difference:
  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-110033-1&cc=us&DLC=en&LC=en&OS=4158&product=3752456&sw_lang=

  Don't forget to re-enable McAfee for analysis in real-time while you perform these steps.

  Please let me know of any difference,
  Shlomi

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  Steen Mikkelsen

  I had the same problem. I have went in the Control Panel, chose printers and deleted the "HP 8500 Series Fax"and now it prints correctly. I am running Vista 64 bit. Good luck.

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