Problem notification Email of blackBerry Smartphones.

Hello!

I have a yellow envelope icon that displays the number 2.   I have checked everything, but I don't see anything to open.

Why is he still here?

Thank you

James

Pull your battery and leave for 30 seconds, then put back.

Tags: BlackBerry Smartphones

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  • Problems of email to blackBerry Smartphones

    I'm unable to access e-mail.

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    However, I am in the right username and password (works on other devices very well) and it was working properly before.

    How to remedy?

    Thank you

    OK... and what was your result of the search of the public data base KB? I found this... may or may not apply to your situation, but give it a quick glance:

    • Article ID: KB12288 Impossible to integrate or validate a Google Mail with BlackBerry Internet Service account

    Otherwise, with a strong support network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

    My BB 9780 was working fine a few weeks ago and then stopped my emails.

    I have not added any application or change anything

    I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

    So no idea?

    I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

    Hello and welcome to the community!

    I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

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    Hi everyone, I just bought a bb curve 9220 and I run across some problems with the installation of the blackberry app world. When I click on the icon of the app world it is said that I need to update the current version of the application to use, so I click on the "upgrade" button and a blank web page opens starts to load, but nothing happens and I'm again on the app world the same read error message.

    Does anyone know what would be the problem?

    The bb device software doesn't have to be upgraded since it is 7.1.0

    Thank you and sorry for my bad English

    Hello!!

    (1) to remove from your BB AppWorld

    • KB10040 How to view or delete applications on a BlackBerry smartphone
    • He asks to restart the BB,

    (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

    3) install a new copy of AppWorld (on your BB)

    (4) restart another Batt-sweater

    (5) see if it works now.

    See you soon!

    PS...

    beamire wrote:

    The bb device software doesn't have to be upgraded since it is 7.1.0

    Maybe Yes, maybe no... There are 4 bytes for each level of the operating system, not only 3:

    • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

    So there may be a more recent OS for your device, but with only 3 bytes, there is no way to compare. You can, however, see the official download portal for:

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  • Organizing problem of synchronization to blackBerry Smartphones

    Hello

    When I connect my BB to my PC for the sync my organizer, I get the following message:

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    Ok.

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    -While the installation worked, I selected "forget device" in the menu of the device.

    -Done a complete uninstall of the software of Office BB, including user settings. (A reboot is necessary)

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    I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

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    I rebooted several times, no luck.

    I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

    No matter what valued Advisor,

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    Hi Mononoke,

    Cause 1

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    Resolution 1

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    Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

    The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

    For more details see the KB articles below-

    • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65
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