Problem of color with Photosmart 8450

I have a Photosmart 8450 for many years and he always printed perfectly.

Recently, I noticed that the colors were totally false when printing pictures on glossy paper - the overall color is mainly yellow and blue ink seems to be completely absent.

This occurs when the photo tray is used for paper 4 x 6 and also with the A4 glossy paper in the main tray.

The same photos printed on ordinary paper are perfect, as is the printing Standard test - all colors are present.

Only so the common factor is the use of glossy paper. I thought that maybe the quality of the paper, but it happens even with HP Premium Photo paper to.

The printer is installed on WIndows 7, which gives the driver, so I can not yet updated. Windows displays no problem driver and WIndows update has no effect.

Any suggestion is welcome.

Thanks for the link to the troubleshooting page.

Although I had already done a test print, it was only on paper, and he seemed to agree.

So I tried again on paper Photo HP was expecting the worst. Surprisingly, it was the same - nothing was wrong with areas for color and black cartridges (marked as 1 and 2 in figure 1 of the troubleshooting page), but lacked the areas to the left cartridge (marked as the 3 in figure 1 of the troubleshooting page).

So I rechecked the cartridges:

Left: 348 color Photoprint

Center: 344 tricolor

Right: 339 black

Then I realized what was wrong - the left cartridge was empty.

I'll get a new one and all hope is correct. Thanks again.

Tags: HP Printers

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