problem of CUCM 8.5 with local calls

Hi, I have cucm 8.5.

I have a problem with no sound when I make a local call.

For example I have:

6921 number 600

6911 number 696

When I make a call from 600 to 696, I can't hear a ring in the combined, but 696 sounds. I have a short beep and then cut.

But if I make the same call and press twice the MIC OFF button on the 600, I can hear in handset ring.

I guess that the problem may be with a firmware on the phones?

Someone had this problem?

Kind regards

Vassiliy

Vassiliy salvation,

It is certainly a problem of firmware. I'm trying to find the default for it. Please go ahead and upgrade to the latest firmware and see if that helps. I'll post details default as soon as I find.

--
Kind regards
Stefano.

Tags: Cisco Support

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    ______________________________________________________________________________

    Call with TC 7.2.1 does not
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    To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    Note: follow step 3 to reset the computer to start as usual after the boot process.

    Answer to us if you are having problems with error starting or any other issue of Windows, and I'd be happy to help you again and try to correct the problem as soon as possible.

    Good day!

    Hope this information helps.

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