PROBLEM of KEYBOARD and TRACKPAD

Similar Questions

• Internal standby mode keyboard and Trackpad no longer work after

  Since last week, after the "sleep mode" most of the time the keyboard and trackpad not working.

  External keyboard / mouse works via USB.

  If I reboot in safe mode, reset the NVRAM / PRAM / SMC, it seems to work for awhile yet.

  Has not installed a new best software to my knowledge.

  Any ideas?

  Same thing here. I tried to reinstall OS X and it worked for awhile, but now no way to solve this problem, I even haven't tried internet recovery. The funny part is that if you press power + shift + ctrl + alt when the mac is on it will restart, so the keyboard seems to be working. I really feel that it is a software bug in the firmware. Apple please fix this once and for all!

• Failure of keyboard and trackpad MacBook Pro

  The keyboard and the trackpad on my Macbook Pro has stopped working properly. Here is the story:

  -from a few months, I noticed occasional problems where the keyboard and the trackpad may stop responding; a reboot always fixed it

  -a week, I woke up the Mac from sleep and he informed me that he could not find a keyboard or trackpad; given zero had no effect; keyboard and mouse USB Bluetooth worked

  -J' I reset the SMC. This has no effect

  -J' have tried a restore and noticed something very strange: because the restoration would take 6 hours or more, I needed to use the Mac, I cancelled restore... and the keyboard and trackpad worked well... for a day about

  -J' started having intermittent problems with keys does not, then the keyboard and trackpad stopped working again. It recharges worked, but only a couple of times and then I had to use the external keyboard and mouse once again

  -J' started another restoration, yet once I gave up because I needed access to the Mac... and the keyboard and trackpad work again.

  I intend to try a full restore of the day to the next.

  Other tips appreciated.

  OS X 10.11.5

  MacBook Pro (retina, 13 inches, early 2015)

  Hello CocoGriff!

  Thanks for reaching out on your trackpad and keyboard works intermittently on your MacBook Pro.  Looks like you've got a good start on things so far.

  Reinstall OS X can be good to rule out a software problem, causing their lack of reaction.  Before we get to that, you can try restarting in safe mode to see if they act even in safe mode.

  Follow these steps to start in safe mode.

  1. Start or restart your Mac.
  2. As soon as you hear the startup tone, hold down the SHIFT key.
  3. Release the SHIFT key when you see the logo Apple appears on the screen.

  Try safe mode if your Mac does not end commissioning - Apple Support

  If it is the same in safe mode, then you can proceed with reinstalling Mac OS X.

  How to reinstall OS X on your Mac - Apple Support

  I hope all is well! See you soon!

• Keyboard and trackpad not working not

  Hello world

  so I bought my macbook pro in September 2015 and since then I have problems with the keyboard and trackpad doesn't work do not randomly. I brought the device to an Apple dealer and that they could not fix it, because at the point where the laptop was working fine. This morning I finally found something useful in the newspaper.

  First, while the keyboard and trackpad work not I received a lot of messages like this in the console:

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x402E, received 0x0000

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x0000 0x0000, received

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x0000 0x0000, received

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x0000 0x0000, received

  Then it happened:

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0xD8A4, received 0x0000

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x45B4, received 0x0000

  10/01/2016 11:09:21.000 kernel [0]: AppleHSSPIController::_enqueueSPICommandGated SPICommand has expired. 208, transactionType 64, frameNumber 0 interface

  10/01/2016 11:09:21.000 kernel [0]: error: internal Apple keyboard / Trackpad::_DoDescriptorRequestGated has no question of error request: 0xe00002ed

  10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [ATC] [error] AppleDeviceManagementHIDEventService::processCriticalError received Critical Error: 0x00000010

  10/01/2016 11:09:22.003 SystemUIServer [404]: [BluetoothHIDDeviceController] EventServiceConnectedCallback

  10/01/2016 11:09:22.003 blued [93]: [BluetoothHIDDeviceController] EventServiceConnectedCallback

  10/01/2016 11:09:22.004 SystemUIServer [404]: error: [AppleBluetoothHIDDeviceGen2] [_setEventService:] could not copy address BD_ADDR

  10/01/2016 11:09:22.004 blued [93]: [BluetoothHIDDeviceController] EventServiceConnectedCallback

  10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: button (0x03)

  10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [MT] AppleMultitouchDevice::start entered

  10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [MT] AppleActuatorHIDEventDriver::start entered

  10/01/2016 11:09:22.000 kernel [0]: enter BuildActDeviceEntry

  10/01/2016 11:09:22.000 kernel [0]: AppleActuatorDevice::start entries

  10/01/2016 11:09:22.000 kernel [0]: out of BuildActDeviceEntry

  10/01/2016 11:09:22.000 kernel [0]: Apple keyboard internal / Trackpad::start successful start

  and now everything works fine.

  Now my question is: can I bring my camera to a repair because it is still under warranty, but I need my laptop everyday. What should I do? Buy a new one and then put it back? I can't believe that I have questions about a machine, I paid over 2 k euros.

  Do you think is a hardware problem or an osx bug? I'm under 10.11.2 btw.

  Thank you.

  Not OK, so no support in this forum... I called apple and they told me I should put the laptop to apple repair center I did, but they could not reproduce the error (which is random) so that they could not fix it... Now, what are my options here? Am I stuck with a defective machine I paid 2400 euro?

  If you choose apple to have a portable stable and a good customer support as I have, please, be aware of this...

• Keyboard and trackpad which does not Compaq presario CQ60

  Help!

  My keyboard and trackpad on my Compaq Presario CQ60 laptop do not react and do not have external devices to see if it is an internal matter. Cannot restart in Mode safe as the keyboard is unresponsive, however it allows me to type my password to access vista! I think I just lock the computer, but do not know how unlock, various forums have specified relocation drivers etc, but I am unable to do this without functional keyboard and do not know how if I pressed a key combination that caused it. I don't know if it's a problem of Vista or Compaq/HP.

  Immensely from any help appreciated!

  as far as I know, if you can type your password on the login screen, then the keyboard works, if the problem appears after the connection or it will appear when you are on your desktop screen, it may be a problem of operating system or a problem with corruption of user account

  the keyboard would be a hardware failure, if when you turn on your nb, there will be no ligts on the keyboard will make the capslock key does not illuminate or does not at all as long as you turn on the nb

  for the touchpad, try to check if its or disable... If there is a light orange above the touch pad then sound off, toggle the switch the light to turn to blue...

  so before anything else... TRY THIS FIRST!

  1. remove the battery

  2 disconnect the power adapter

  3. no power supply at all, press in and hold the button for 1 min... Be sure that it will be 1 min...

  technically, we call this HARD RESET... This process would free electricity static that could be included on the power button spout these electrostatic charges sometimes causes harware malfunctionalities...

  then it this step does not work... do this...

  try to go into safe mode by continuously pressing F8 during startup (press F8 when you see the hp invent screen), then you will be directed to advance startup options... Choose last known good config... Then, it will boot to the last known good setting...

  Please let me know if this does not work...

  Otherwise, ' choose repair your computer "on the start options... Choose the American keyboard layout... so if asked for a user name and password, you can change the administrator username username and then put your password... If you do not use any password leave it blank... then choose Startup Repair...

  Please let me know if this does not work...

  I hope this helps...

• MacBook keyboard AND Trackpad works do not!

  Hello

  This morning when I opened my mac, my keyboard and trackpad were insensitive. The only button that worked was the power button. I shut it down and then instead of open a log in screen, it opened to a screen that was an animation of an external mouse and trackpad. I could move the arrow when I plugged in the mouse, but I couldn't type. I do not have an external keyboard that I can plug so I don't know if it would work.

  Does anyone have any ideas on how to fix it? I need my laptop to work as soon as POSSIBLE!

  Thank you

  Try resetting the SMC

  Reset the management system (SCM) controller on your Mac - Apple Support

  This is the Office Mac Pro forum. I asked that your post be moved to the MacBook Pro laptop forum.

• New keyboard and Trackpad 2 dock

  Anyone know if there are any third party docks/cradles that will house the new 2 keyboard Magic and Magic Trackpad 2?

  I have the docking station Henge Docks Clique I used for earlier versions of the keyboard and trackpad and hope that there is or will be one for new devices.

  I understand that I have upgraded to El Capitan so that Bluetooth is working with the new accessories? I'm on Yosemite at the minute.

  This could be the wanted http://www.woodys-shop.de/de_eu/trackpadtray/design-ab-10-2015/kirschbaumholz/in dex.php

• keyboard and trackpad not working not not after changing the processor and motherboard

  After have changed the card motherboard and CPU for my dell latitude e6420, my keyboard and trackpad stopped working, there was no hard drive in the system, but external keyboard works and internal system in and trackpad worked perfectly before the changes. is this because the drivers have not been installed or what? or because it's a new motherboard? I can't access bios and it gives pxe - e61 media test failure of the cable

  later, I put a hard drive and still the keyboard and palmrest didn't always work. but again, I changed the jury and everything works fine!

• Problem keyboard and trackpad MacBook pro 2008. EMS

  I have a macbook 2008 end pro 15 inch 2.66 ghz 8 GB memory

  After trying to install el capitan, that I had to reset the device to factory settings and reinstall from backup, but since then some keys and trackpad functions do not work. I tried resetting the pram and smc but still no joy

  These problems always arise in Mode safe:

  Try safe mode if your Mac does not end commissioning - Apple Support

  Can be a little more specific on what keys and track key functions do not work, please?

  C.

• HP Envy laptop - 15-ae011na: HP Envy - keyboard and Trackpad not working after the mode 'sleep'.

  HP Envy laptop - 15-ae011na

  I have this laptop for only 1 week, he did various updates. I guess that's from Windows 8 to 8.1. He also completed an update of the BIOS with HP Support Assistant.

  Question: When the awakening of my laptop mode 'sleep', my trackpad and keyboard do not work, I have unlock my PC using HP Simple pass, then press the power button to restart the machine.

  Troubleshooting: I followed some advice for troubleshooting on the support page which lead me to uninstall the keyboard driver then restart my machine. I have all the latest drivers aswell.

  Someone has an idea what might be causing the problem? Ideally, I'd like to do a restore or upgrade of Windows 10 immediately.

  Thank you.

  Looks like this has been caused some my driver problem with Windows 8.1 and I guess that's with HP SimplePass such that it would not recognize the keyboard and the trackpad after waking up to use it.

  I have upgraded to Windows 10 that looks like a solved the problem.

• Problem with keyboard and touchpad

  The problem in my MacBook Air was held. Keys of the keyboard do not work. The keyboard and touchpad are unresponsive. I'm not able to log in to my user account on Mac or type anything.

  I tried to change the system preferences: language & region, dictation, accessibility. It does not solve the problem.

  I connected the external keyboard and mouse connected via USB and they work fine. But the Mac keyboard and touchpad are still not respsond.

  Someone at - he ecountered the same problem? Any advice how to fix it please?

  Plug my Mac: MacBook Air (13 inch, mid 2013) OS X El Captain 10.11.6 (15G 31)

  Reset the SMC could solve the problem.

  Reset the management system (SCM) controller on your Mac - Apple Support

• A Mac Mini laptop - link the keyboard and Trackpad?

  I get a laptop, but also want the option of using a Mac Mini with it. It has an HDMI port, so I think I could plug it into the Mac Mini, but the keyboard and the Trackpad would also connect?

  What yo mean by 'I get a laptop but also want the option of using a Mac Mini with it. It has an HDMI port, so I think that I could plug into the Mini Mac'.

  You cannot connect two computers via their HDMI output ports.

  A laptop Mac does not support the display of the target mode

  Use your iMac as a display with the target - Apple Support Display Mode

  You can use screen sharing via a network of control/use a Mac by another Mac.

  http://www.macissues.com/2014/05/07/how-to-set-up-and-use-screen-sharing-in-OS-x /.

  Everything you want to accomplish?

• Wireless keyboard and trackpad malfunction since El Capitan

  Since the upgrade to El Captitan, I turn my wireless keyboard works after almost every sleep system order of the to make it usable again. Otherwise El Cap or any application would react to shots of keyboard with a separate period and, often, repeating only one several times.

  With Yosemite, everything was fine.

  My configuration: trackpad, mouse mighty mouse and keyboard, all wireless, on a late 2013 27 "i7 iMac with 32 GB of RAM, no later than OS X.

  Any ideas?

  There are a number of issues to support why this could happen. Have you tried to reboot the device? Also - are the batteries discharged on the wireless keyboard and the magic trackpad?

• Using a new wireless keyboard and trackpad?

  Can you use a new Apple wireless keyboard and the trackpad designed for Mac OS with an ATV nine?

  Thank you.

  You must have the latest tvOS 9.2 update. Specifically, it adds support for keyboard not in the original. I doubt that she would support a trackpad; It's experimental. Furthermore, there is an app for Apple TV iOS. I paired a keyboard with my ATV, but use the remote to input keyboard app, because it's so convenient.

• Pavilion: Pavilion x 360 problems of keyboard and screen

  I'm the unhappy owner of a x 360 Pavilion, prod. lol M9G20EA #UUW.

  Big questions:

  1. About half of the time the screen is upside down when I opened the PC. Sometimes closing and by reopening bypasses the screen. Sometimes a reboot is required.
  2. The hardware keyboard and the touchpad randomly is disabled. A full restart is necessary for reactivation.

  The machine is working. The service company argues that were without material errors, and restored the operating system to windows 8 - who has not solved the problems.

  I see in this forum a lot has similar problems with this model. I've tried every suggestion I could find here. Onfortunately it did not help.

  Just for the follow-up of this: HP transferred my "case" in Danish support, who contacted me by phone and loved very much for help me.
  I send a few drivers for display, chipset and touchpad, with instructions to install them in a specific order.
  Unfortunately, it has not solved the problem.
  I was then absent for various during some time and when I went back to using the machine again, there was an update of display driver of app HP Support Assistant unfortunately the autoinstall has failed, but I managed to find the same product on the HP website driver download and install manually from there. I also found a newer version of the chipset driver, which I also installed.
  Installation of the required drivers, a lot of tinkering, including the assistance of a third party (provided by HP) to completely remove the old display driver, several restarts in safe mode, etc.
  At the time of writing these I have had no problems on keyboard for a while - hoping he disappeared completely. The problem with the screen being upside is still there, but to a much lesser degree. In addition, the orientation sensor seems more sensitive, while just shaking the screen backwards a little wil if he turns in the correct position.
  If this will continue to be the situation, I can live with that.
  But still: (almost) all that work to make a product works as advertised should not be necessary. It should work out of the box or at least with a quick access, automated driver update.
  When I saw a great add to the airport the other day, promising that HP will "continue to reinvent", I couldn't help wishing that they would take a break, in order to ensure that they have already invented is currently working as expected ;-)