MacBook keyboard AND Trackpad works do not!

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• Keyboard and trackpad which does not Compaq presario CQ60

  Help!

  My keyboard and trackpad on my Compaq Presario CQ60 laptop do not react and do not have external devices to see if it is an internal matter. Cannot restart in Mode safe as the keyboard is unresponsive, however it allows me to type my password to access vista! I think I just lock the computer, but do not know how unlock, various forums have specified relocation drivers etc, but I am unable to do this without functional keyboard and do not know how if I pressed a key combination that caused it. I don't know if it's a problem of Vista or Compaq/HP.

  Immensely from any help appreciated!

  as far as I know, if you can type your password on the login screen, then the keyboard works, if the problem appears after the connection or it will appear when you are on your desktop screen, it may be a problem of operating system or a problem with corruption of user account

  the keyboard would be a hardware failure, if when you turn on your nb, there will be no ligts on the keyboard will make the capslock key does not illuminate or does not at all as long as you turn on the nb

  for the touchpad, try to check if its or disable... If there is a light orange above the touch pad then sound off, toggle the switch the light to turn to blue...

  so before anything else... TRY THIS FIRST!

  1. remove the battery

  2 disconnect the power adapter

  3. no power supply at all, press in and hold the button for 1 min... Be sure that it will be 1 min...

  technically, we call this HARD RESET... This process would free electricity static that could be included on the power button spout these electrostatic charges sometimes causes harware malfunctionalities...

  then it this step does not work... do this...

  try to go into safe mode by continuously pressing F8 during startup (press F8 when you see the hp invent screen), then you will be directed to advance startup options... Choose last known good config... Then, it will boot to the last known good setting...

  Please let me know if this does not work...

  Otherwise, ' choose repair your computer "on the start options... Choose the American keyboard layout... so if asked for a user name and password, you can change the administrator username username and then put your password... If you do not use any password leave it blank... then choose Startup Repair...

  Please let me know if this does not work...

  I hope this helps...

• Keyboard and trackpad not working not

  Hello world

  so I bought my macbook pro in September 2015 and since then I have problems with the keyboard and trackpad doesn't work do not randomly. I brought the device to an Apple dealer and that they could not fix it, because at the point where the laptop was working fine. This morning I finally found something useful in the newspaper.

  First, while the keyboard and trackpad work not I received a lot of messages like this in the console:

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x402E, received 0x0000

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x0000 0x0000, received

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x0000 0x0000, received

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x0000 0x0000, received

  Then it happened:

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0xD8A4, received 0x0000

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x45B4, received 0x0000

  10/01/2016 11:09:21.000 kernel [0]: AppleHSSPIController::_enqueueSPICommandGated SPICommand has expired. 208, transactionType 64, frameNumber 0 interface

  10/01/2016 11:09:21.000 kernel [0]: error: internal Apple keyboard / Trackpad::_DoDescriptorRequestGated has no question of error request: 0xe00002ed

  10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [ATC] [error] AppleDeviceManagementHIDEventService::processCriticalError received Critical Error: 0x00000010

  10/01/2016 11:09:22.003 SystemUIServer [404]: [BluetoothHIDDeviceController] EventServiceConnectedCallback

  10/01/2016 11:09:22.003 blued [93]: [BluetoothHIDDeviceController] EventServiceConnectedCallback

  10/01/2016 11:09:22.004 SystemUIServer [404]: error: [AppleBluetoothHIDDeviceGen2] [_setEventService:] could not copy address BD_ADDR

  10/01/2016 11:09:22.004 blued [93]: [BluetoothHIDDeviceController] EventServiceConnectedCallback

  10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: button (0x03)

  10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [MT] AppleMultitouchDevice::start entered

  10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [MT] AppleActuatorHIDEventDriver::start entered

  10/01/2016 11:09:22.000 kernel [0]: enter BuildActDeviceEntry

  10/01/2016 11:09:22.000 kernel [0]: AppleActuatorDevice::start entries

  10/01/2016 11:09:22.000 kernel [0]: out of BuildActDeviceEntry

  10/01/2016 11:09:22.000 kernel [0]: Apple keyboard internal / Trackpad::start successful start

  and now everything works fine.

  Now my question is: can I bring my camera to a repair because it is still under warranty, but I need my laptop everyday. What should I do? Buy a new one and then put it back? I can't believe that I have questions about a machine, I paid over 2 k euros.

  Do you think is a hardware problem or an osx bug? I'm under 10.11.2 btw.

  Thank you.

  Not OK, so no support in this forum... I called apple and they told me I should put the laptop to apple repair center I did, but they could not reproduce the error (which is random) so that they could not fix it... Now, what are my options here? Am I stuck with a defective machine I paid 2400 euro?

  If you choose apple to have a portable stable and a good customer support as I have, please, be aware of this...

• Failure of keyboard and trackpad MacBook Pro

  The keyboard and the trackpad on my Macbook Pro has stopped working properly. Here is the story:

  -from a few months, I noticed occasional problems where the keyboard and the trackpad may stop responding; a reboot always fixed it

  -a week, I woke up the Mac from sleep and he informed me that he could not find a keyboard or trackpad; given zero had no effect; keyboard and mouse USB Bluetooth worked

  -J' I reset the SMC. This has no effect

  -J' have tried a restore and noticed something very strange: because the restoration would take 6 hours or more, I needed to use the Mac, I cancelled restore... and the keyboard and trackpad worked well... for a day about

  -J' started having intermittent problems with keys does not, then the keyboard and trackpad stopped working again. It recharges worked, but only a couple of times and then I had to use the external keyboard and mouse once again

  -J' started another restoration, yet once I gave up because I needed access to the Mac... and the keyboard and trackpad work again.

  I intend to try a full restore of the day to the next.

  Other tips appreciated.

  OS X 10.11.5

  MacBook Pro (retina, 13 inches, early 2015)

  Hello CocoGriff!

  Thanks for reaching out on your trackpad and keyboard works intermittently on your MacBook Pro.  Looks like you've got a good start on things so far.

  Reinstall OS X can be good to rule out a software problem, causing their lack of reaction.  Before we get to that, you can try restarting in safe mode to see if they act even in safe mode.

  Follow these steps to start in safe mode.

  1. Start or restart your Mac.
  2. As soon as you hear the startup tone, hold down the SHIFT key.
  3. Release the SHIFT key when you see the logo Apple appears on the screen.

  Try safe mode if your Mac does not end commissioning - Apple Support

  If it is the same in safe mode, then you can proceed with reinstalling Mac OS X.

  How to reinstall OS X on your Mac - Apple Support

  I hope all is well! See you soon!

• keyboard and trackpad not working not not after changing the processor and motherboard

  After have changed the card motherboard and CPU for my dell latitude e6420, my keyboard and trackpad stopped working, there was no hard drive in the system, but external keyboard works and internal system in and trackpad worked perfectly before the changes. is this because the drivers have not been installed or what? or because it's a new motherboard? I can't access bios and it gives pxe - e61 media test failure of the cable

  later, I put a hard drive and still the keyboard and palmrest didn't always work. but again, I changed the jury and everything works fine!

• Internal standby mode keyboard and Trackpad no longer work after

  Since last week, after the "sleep mode" most of the time the keyboard and trackpad not working.

  External keyboard / mouse works via USB.

  If I reboot in safe mode, reset the NVRAM / PRAM / SMC, it seems to work for awhile yet.

  Has not installed a new best software to my knowledge.

  Any ideas?

  Same thing here. I tried to reinstall OS X and it worked for awhile, but now no way to solve this problem, I even haven't tried internet recovery. The funny part is that if you press power + shift + ctrl + alt when the mac is on it will restart, so the keyboard seems to be working. I really feel that it is a software bug in the firmware. Apple please fix this once and for all!

• Problem keyboard and trackpad MacBook pro 2008. EMS

  I have a macbook 2008 end pro 15 inch 2.66 ghz 8 GB memory

  After trying to install el capitan, that I had to reset the device to factory settings and reinstall from backup, but since then some keys and trackpad functions do not work. I tried resetting the pram and smc but still no joy

  These problems always arise in Mode safe:

  Try safe mode if your Mac does not end commissioning - Apple Support

  Can be a little more specific on what keys and track key functions do not work, please?

  C.

• The mouse and the keyboard doesn't work do not after Windows 7 update

  I have Windows 7 Home Edition.  My CPU is the last Windows Update during the night, now the keyboard and the mouse do not work.  I rebooted and unplugged both several times.  I go back to my login screen, but I can't do anything from there.

  I prsume your keyboard is USB?  If you can find a friend who has an older keyboard with a PS/2 connector, you can try this, F8 again and select last last known good configuration.

  There is no updates yesterday in itself, because I have them on my PC (I hate the 2nd Tuesday of the month because I run around the House like a crazy woman by ensuring that 1 Vista 64-bit, 2 Server 2008 R2 64-bit, 2 Windows 7 32 bit and Windows 7 64 bit 4 are all downloading correctly and restart if necessary.) All keyboards and mice are works well here.

• Keyboard and the mouse does not work after the release of sleep

  Original title: error keyboard and mouse

  After you have installed Windows 8 I had problems with the keyboard and the mouse.

  If the computer disconnects a half our for example, when I come back, the keyboard and the mouse do not work,

  I can not connect and I have to restart my computer to the power button.

  How can I avoid this problem? It happens every day at least once.

  Hello

  1. you are using a wired keyboard or mouse and wireless?
  2. What is the brand and model of the PC?
  3. have you checked if other USB devices work on the PC after you resume the computer from sleep mode?

  I suggest you follow these methods and check if it helps.
  
  

  Method 1:
  If you use the USB keyboard and mouse, and then follow the steps below to uninstall and reinstall the USB controllers.

  (a) press the Windows logo and X from the keyboard.
  (b) type devmgmt.msc , and then press ENTER.
  (c) expand Bus USB controllers.
  (d) right-click every device under the Bus USB controllers node and then click on uninstall to remove them one at a time.
  (e) restart the computer and reinstall the USB controllers.
  (f), check the question;

  
  Method 2:

  The 'USB selective suspend settings' option in the Power Options can be activated.

  (a) press X and WWindows logo and choose Power Options
  (b) click on change plan settings for the selected power plan
  (c) click on that to change advanced power settings
  (d) Expand USB settings and then the USB selective suspend setting and change them to disabled.
  (e) click OK in the power settings window, and then click save changes in the Edit Plan settings window.

  Method 3:
  If this does not help, I suggest to change the power to its default settings and check if it helps.

  You can follow the steps to do this:

  (a) press the Windows logo key and X set and choose power options.

  (b) under the preferred plans, click on balanced (Recommended).
  (c), click Change Plan settings and more balanced (Recommended) option.
  (d) click on restore default settings for this plan on .
  (e) click Yes to save the changes.

  Now check the issue.

  Let us know if it helps. If the problem persists, please answer, we will be happy to help you further.

• keyboard and the mouse do not work on the new computer with Win 7 Home Premium

  I just bought a new computer game.  The keyboard and mouse work in BIOS.  But when win7 brings me to the first screen for all upward (which requires language and country options) both the keyboard and the mouse both stop working and their lights go out.  The mouse is a Razer Death Adder, who i saw possibly requiring drivers to be installed.  However, the keyboard is a 4000 ergonomic Microsoft natural and I expect that it works.  Can someone please help me get their work.  Any help is appreciated.

  I had damaged USB drivers.  Technical support from the manufacturer did to be operational.  Thank you all.

• Problem starting el capitan (sierra) - built-in keyboard and the mouse do not respond

  Hello

  I have a 2015 macbook pro (SSD 256, 16 GB of RAM last el capitan updated) with a wired problem.

  I use it mainly to a cinema monitor and I use wireless keyboard and mouse (office installation program), and of course as a stand-alone laptop when I'm not at my desk.

  When I put the laptop to sleep, everything works fine when I wake up.

  but, if I'm away from the office and I have to restart my laptop, here is the problem.

  The boot process is very very slow, there is no edge, and when I finally have the screen to unlock the safe, the keyboard and the touchpad do not react. Actually, that's not exactly true, they are so slow that they are unusable and get caught quickly, all gel. So I can't unlock and complete the boot. My laptop is unusable ;-(

  At this point, I get a message that if I forgot my password I just need to reboot by pressing the power button, and I'll be able to reset it.

  When I do this and aprΦs the dΘmarrage that more slowly than usual but ok, I get another screen with several options of problem solving. One of them is "keyboard not responding do not. When choosing this one, it asks if you want to remove safe. I tried and everything was back to normal.

  later, I delivered safe and I had the same problem again. I did the thing to be able to restart again and improved to sierra in the hope that it would disappear. However, the problem is still there.

  I thought I could try to restart my office to see if my keyboard and wireless mouse would still work. Indeed, even if responsiveness was not normal, I could unlock and fill the chest.

  I have the impression that my laptop always "believe" it is on my desk, linked to my screen (probably the reason why I don't hear the Bell) and to my wireless K & M.

  It's really annoying and I hope someone has a solution.

  Thank you very much

  best,

  Alex

  I'm having a similar problem with macOS Sierra which I didn't have with El Capitan.  I can possibly move the cursor on the power button and turn off (no), but I must be patient because the keyboard and trackpad are only for a fraction of a second, which only allows me to move the mouse slightly.  After he stop and start back up, everything is perfect until I tried another reboot, and then I'm back to the beginning.

  I tried to reinstall the operating system, reset the SMC, resetting the NVRAM, reboot in SafeMode... nothing worked so far.

• Satellite C850D-11 q - keyboard and the Touchpad does not

  The laptop is a little more than a year and worked ok until recently.

  Symptoms were the keyboard and the touchpad does not not on page 8 of windows logon. Pressing power to put the laptop into sleep and pressing still often got their work.

  He progressed to the keyboard and the touchpad works do not randomly points while the use of the laptop.

  Finally cleared the HARD drive and restored windows 8 alone, the laptop still BSOD quite frequently - refuses to install the updates required for 8.1 and the keyboard and mouse often do not work even in BIOS Setup page. I reinstalled the RAM and HARD drive.

  Short of ideas, the keyboard and the touchpad work and so I guess that their connections are correct - but often they just stop.

  Any ideas appreciated?

  Thank you

  Hello

  > Finally cleared the HARD drive and restored windows 8 only
  I hope that you created before Toshiba recovery disks you have formatted the system.
  Did you?

  The recovery disks will allow you to reset the laptop to factory settings; on the same State as at the first day of the purchase.

  > First symptoms were the keyboard and the touchpad does not not on page 8 of windows logon. Pressing power to put the laptop into sleep and pressing still often got their work.
  Well, usually the keyboard problems are not problems system or software as the keyboard driver is part of the system and an additional installation of some drivers is not really essential and necessary.
  That is why in most of the cases the keyboard problems could be the causes of physical problems.

  However, after using the recovery disc and the parameters of the laptop back to factory State, both parties (keyboard and touchpad) should work perfectly.

  > the BSOD laptop still quite frequently - refuses to install the updates required for 8.1
  BSOD doesn't look very good. As mentioned above; parameters of the laptop back to factory settings should solve all the problems in the system. In the case where the BSOD appears even if the power has been turned back to factory State, a hardware problem could be the reason for this.

  I had also some problems with the update 8.1 Win. The system to win 8 could not find the Win 8.1.
  But the reason for this was simply. I had to install all updates to Win 8 and had to update the State system before trying to update to the next level following 8.1 Win

  So, what can I say: I will try to put the laptop initial configuration using the recovery disk.
  Then I would try to get automatic updates (a few reboots were essential too). After that, I would check the functionality of the keyboard and the touchpad. In the case where them parts would not work, I would contact the service to check if the two pieces.

• Lenovo IdeaPad 100-15IBD keyboard and the touchpad does not

  I bought a Lenovo IdeaPad 100-15IBD a few days ago, and after a series of problems that I managed to fix, I woke up this morning to find that my keyboard and the touchpad do not work. Last night (about 9 hours ago) it was working fine. Anyone has an idea how can I fix?

  Problem solved. It was because of the abdriver for keyboard and mouse I have installed from the official website of lenovo, I don't know how or why, but when I uninstalled it, it started working again.

• New keyboard and Trackpad 2 dock

  Anyone know if there are any third party docks/cradles that will house the new 2 keyboard Magic and Magic Trackpad 2?

  I have the docking station Henge Docks Clique I used for earlier versions of the keyboard and trackpad and hope that there is or will be one for new devices.

  I understand that I have upgraded to El Capitan so that Bluetooth is working with the new accessories? I'm on Yosemite at the minute.

  This could be the wanted http://www.woodys-shop.de/de_eu/trackpadtray/design-ab-10-2015/kirschbaumholz/in dex.php

• HP Envy laptop - 15-ae011na: HP Envy - keyboard and Trackpad not working after the mode 'sleep'.

  HP Envy laptop - 15-ae011na

  I have this laptop for only 1 week, he did various updates. I guess that's from Windows 8 to 8.1. He also completed an update of the BIOS with HP Support Assistant.

  Question: When the awakening of my laptop mode 'sleep', my trackpad and keyboard do not work, I have unlock my PC using HP Simple pass, then press the power button to restart the machine.

  Troubleshooting: I followed some advice for troubleshooting on the support page which lead me to uninstall the keyboard driver then restart my machine. I have all the latest drivers aswell.

  Someone has an idea what might be causing the problem? Ideally, I'd like to do a restore or upgrade of Windows 10 immediately.

  Thank you.

  Looks like this has been caused some my driver problem with Windows 8.1 and I guess that's with HP SimplePass such that it would not recognize the keyboard and the trackpad after waking up to use it.

  I have upgraded to Windows 10 that looks like a solved the problem.