Problem of "Media Player is not responding"

I have an annoying problem with my player and I'm not finding someone else with this problem here. I can't play a video of more than 10 minutes before my Android app announced "media player is not responding" and stop playing the video, then it does not work again until I have restart Media Player. I get the same erorr message if I try to go back into the application before I reboot the Media Player, so the only way to clear it is to reboot. I also have this same problem, even if I let the Media Player sitting there for awhile with no connection (with wifi still running). The wifi stays on even when this message appears, so I do not know whence the failure.

We have owned this unit for a few years now, but we don't use it when we travel, so it's been a few months that we have used the latter. When I plugged it in this time I was told there was a firmware update so I updated to 3.04 and I'm guessing that it has something to do with this update. I have tried the factory reset but it does not help.

Anyone have any idea what causes this problem? This makes this device pretty much a brick partial, since it is not a reliable connection more. :/

Ok problem solved! It is an odd, so thanks for reading this long answer...

After your last message, I contacted the live chat customer support and spoke to them for almost an hour. Unfortunately, they weren't much help. I felt as if I forcing me to drive me in fixing this thing rather than the reverse. Fortunately I am techie enough where I could do it without problem a lot, but it is always frustrating when they couldn't help. Their last words were for me to everything, including the memory card, format and start again and see if it worked.

I backed up the videos on the main hard drive on the device and pulled out the memory card all together. Why format when I could just pop out? In any case, I turned on the app to enter in the settings of the drive to format, when I noticed something. I had 10 videos on the main hard drive (noticed it when I backed up the files on my desk), but so far only 3 were detected by the device. Once I pulled the memory card, all of a sudden that all videos have been listed on the main drive. This put in mode 'fix' and I ran a test with the same video, I had problems with.

The video played throughout! No stopping for 10 to 12 minutes in. So, it's the memory card... OK, that narrows things down...

Can I back up all the files on the memory card and delete everything on it. I pop the memory card in and play the same video. No problems. OK, so it's a problem with a file on the card. I then had to move 5 files at once on the memory card, then play the video, every time, which means I played the video for 15-20 minutes each time, so it took me all day to understand this. Oy.

In any case, the problem file? An mp3 player. I have NO idea why an mp3 file was originally my problem, in particular a file I only played again. In fact, my video test was on the main drive and this mp3 was on the memory card. I don't know how a file sitting here would cause problems with any other files on the device. In fact. Lol sense. The name of the mp3 file contained no strange characters, it was just acceptable characters.

So now that this file is gone everything works very well as he has done before. Hopefully this is the last, if she comes back later then I will study if the memory card has a bad sector on it and see if it is the cause.

Thanks for reading!

Tags: SanDisk Memory

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