Problem of password/username to some access points

For some reason I can't access "manage the Extensions' of my creative cloud... says my password does not match my user name. The same thing when I try to access my applications through the program that is put on the desktop.  However, all other access points work for my name/password user, who did a reset. Do not know what is happening.

Well, I'll explain better.  My problem is that ove all this advice: desktop application the CC told me that 'I was out"whenever I try to use it.  Ridiculous. Adobe needs to solve the problem.  I'm NOT a programmer - I'm a photographer - and I expect Adobe to fix the probem.  I won't go through a bunch of jibberish coding to try to fix a known bug. And this bug IS known.  Everything you need to look at this map. GET IT FIXED!

Tags: Adobe

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