Problem of permutation of SSD in new Alienware 13

I just got my new AW13 this week and I really like the system, but I wanted to swap out the HARD drive with a 500GB 1 TB SSD.

I got a Crucial MX100 and used Acronis to copy all partitions on the original drive to the new.  I had the SSD drive in a box external usb and the system had no problem see the drive at all.  Everything seemed fine until I moved the SSD in the laptop of the outer envelope.  The laptop does not recognize that a disk is connected when I have the SSD connected directly to the port on the MB SATA.

Here's what I've tried so far...  I checked to make sure I had a clean connection between the sata cable and the SSD and it seemed fine.  I check the connection of the cable SATA at the Mo and which was very good (unplugged and put back in place).  I put the old HDD in the system and he shot straight up.  I put the SSD drive in the USB box and it has been recognized and accessible.  I checked in the bios for all the parameters that would focus on the HARD drive and can't really see anything working to play with.  There is no raid option, so UHCI is the only option.  I called Crucial and asked them, but the laptop is so new, they don't have much info on what it is still of great help.  With the drive works when connected to USB, it concluded that maybe it was something specific to the cable that was not standard or maybe something in the bios.  I posted on the notebookreview forums and someone else had the same experience with another disc crucial, but try a samsung drive, and it worked fine on their AW13.

I wanted to check here before I give the floor in support to see if anyone has had similar experiences and solved the problem.

After that 2 hours with tech support, I was informed that the alienware system does not support the brand crucial ssd. They suggested that I buy a Samsung drive.

Tags: Dell Products

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