Problem of reset complete Windows 8.1

Similar Questions

• There was a problem of reset your PC - new Windows laptop, 8 problem

  Hello

  I just bought a new laptop Windows 8, but it was the demo model so I want to reset to factory settings before using it, but I keep getting the message "there was a problem of reset your PC. The refresh option works well, it is just reset that I have problems with.
  Any ideas?
  Thank you!
  I had the same problem, my new laptop dv6 HP Envy series of reset, and nothing seemed to work... I've uninstalled and reinstalled the drivers, tried setting the registry and updates, and pretty much abandoned when I came across something that finally worked.  Your mileage may vary, as seems to be to use a HP tool, but other laptops probably have similar software.
  1. first of all, go in the menu settings of Windows 8 in the bar of charms
  2. Select "General" on the left, then select "Advanced Startup" down to restart
  3. now, after the laptop starts up to the blue options screen select "Troubleshooting" and then select 'Advanced Options', then 'settings of UEFI firmware.  Reset by selecting or refreshment of the options screen always gave me the error message and it was to square.
  4. now, I get a Start Menu ASCII with several choice of function keys, including "System Recovery", which is what I chose.
  5. now I'm prompted to my keyboard, and then I get another blue screen "Choose an option" a bit different from the one in step 3, and then select "Troubleshooting", but then "Recovery Manager", and "Windows 8".
  6. I get the recovery of HPs Manager menu, when one of the options is "Minimizes Image Recovery", which restores the operating system to a State of minimal factory.  Choose this one and wait for about 45 minutes, while the installation of HP software tool does its thing.  It seems to take a little more time to reset the system in this way does it in the usual way for a reason, but you do not get near the amount of bloatware.
  I don't quite understand why this works and is not the usual way of resetting of the operating system, but I guess that something is messed up in the registry or config file, preventing Windows 8 by using some of the Tools System.  By selecting the UEFI firmware settings, however, gives us a way to launch the system from the recovery partition tools.  I'd be curious to know if anyone else gets it works, or has any idea why it works.
  In any case, I think that it's major design flaw: the possibility of calling to zero/restore the operating system should not be heavily dependent on the OS installed, because usually people want to do that once the OS itself is messed up.  In addition, the fact that you have to plow through so many menus to find the good solution is also an indicator of poor design (this criticism applies to a large part of Windows 8).
  -b.

• There was a problem of resetting your PC - new Windows 8 on my laptop

  When I try to reset my windows 8 on my laptop I get this message there was a reset your PC problem, how can I fix that someone know I got it for 3 months time microsoft solve this! *

  1. I'm trying to reset my pc because I accidentally deleted one of these dell programs

   

  Then ask Dell support as it is only two weeks old. You probably don't need to do any sort of reset at all.

• Problems with printer after windows update on Vista

  I am running Vista Home premium 32-bit with SP1 and have an Epson SX215 printer. I have Noton antivirus installed.

  My printer will not respond after installation of recent updates. Remiain of items in the queue for printing and the caanot be deleted. I tried Mr. Fixit for printer problems, but it just crashes evenn after leaving 2 hours to run! I tried the system restore, but I just get a message saying "unknown error found no changes."

  I can solve the problem by resetting the PC to the settings to factory, but when I load these recent windows updates again that the problem comes back.

  Help, please!

  Hello

  What updates caused the problem to occur?

  Look for updates in the update history.

  a. open Windows Update by clicking on the button start. In the search box, type Update, and then in the list of results, click Windows Update.

  (b) in the left pane, click view update history.

  c. to display more information about an update, double-click it.

  I suggest that you realize the following methods and check if they help to solve the problem.

  Method 1:

  (a) click Start, go to control panel

  (b) select system and Maintenance

  (c) select administrative tools

  (d) double click on Services

  (e) in the services list, scroll down until you find one called "print spooler".

  (f) make a right clic on "Print spooler" and "restart".

  (g) "suppression" of work will be lost and all work queued in your queue will print.

  Method 2:

  I would completely uninstall and reinstall Epson SX215 printer driver package.
   
  a. open devices and printers, click the Start button, and then click the start menu, click devices and printers.

  b. right-click on the printer you want to remove, click on remove the device and then click Yes.

  If you can't delete the printer, right-click again, click Run as administrator, click on remove the device and then click Yes.

  Need administrator permission if you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  c. now, reinstall the printer . Note: Valid link also for Windows Vista.

  Method 3:

  If the above didn't help, restore settings PC and install the updates one by one and refrain from installing the update (although not recommended) which is the origin of the problem.

  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• Unable to reinstal\reset 8 Windows on the computer

  I can't re install my windows 8, recover or even windows update 8.1

  When I try to do, it shows there is a problem with resetting my pc, nothing has changed

  Hi Issac,

  1. What is the exact\complete error message?
  2. What is the brand and model of the computer?
  3. How did you get Windows 8? Has been preinstalled on the computer or upgraded from a previous version of Windows?

  If Windows 8 preinstalled on the computer, I suggest you please contact the manufacturer of the computer for extra support.

  If you have the product key of Windows 8, you can download. ISO file then create installation media to perform the refresh or reset Windows.

  You can usually find your product key in your online order information, in the confirmation email of your purchase, or on the DVD packaging. The product key will look something like this: XXXXX - XXXXX-XXXXX-XXXXX-XXXXX.

  Create an installation media for Windows 8.1

  http://Windows.Microsoft.com/en-in/Windows-8/create-reset-refresh-media

  I suggest you to change the priority of seed to DVD\USB if you are not able to get the start menu, when you insert a DVD\USB.
  Warning of the BIOS:

  BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  You can consult the following Microsoft article and check if it helps.

  How to refresh, reset or restore your PC

  http://Windows.Microsoft.com/en-in/Windows-8/restore-refresh-reset-PC

  Note: Apps that you have installed Web sites and DVD is deleted. The applications provided with your PC and applications that you have installed in the Windows store will be resettled. Windows puts a list of apps removed on your desktop after you refresh your PC.

  I strongly recommend to back up all your important files and folders on an external storage device before performing any type of repair operating system or upgrade.

  I hope this helps.

  Please post back with the necessary information if the problem persists and we will be happy to help you further.

• Issue of ThinkPad tablet 2 Factory Reset reinstall Windows

  Please help me. I have problems to reinstalling windows on my thinkpad Tablet 2. I have a long enough thread explaining my problem here, http://forum.tabletpcreview.com/lenovo-ibm/62633-thinkpad-tablet-2-factory-reset-reinstall-windows.h... if someone could help me I would be very grateful. I'll copy and paste the thread here, if I have to, but it's just easier to copy the link.

  Fastest salvation,

  I had similar problems to you with a number of our TPT2s. They are really picky when it comes to boot from an external support. Here's how I got mine to (possibly) regularly start on external media. However, one thing to note is that, in order to recover Windows 8 on it, you're either going to need disk recovery Lenovo or an installation of Windows 8 of your own disc. I have no idea if the drivers listed on the Lenovo site will work with anything as old as XP, although I remember some Windows 7 see so if you have a Win7 disc you might try that.

  1. disable the Secure Boot UEFI in the BIOS. [BIOS |] SECURITY | SECURE BOOT | [* Change the secure startup flag ' disabled]

  2 get some kind of separator/hub USB so that you can plug your external DVD drive with a keyboard (Microsoft still require you to "push any key to boot from CD" and touch the screen does not count).

  3. with the drive and the keyboard is connected, set the boot order in the BIOS so that the CD/DVD drive is the first boot option. I also push the Windows boot manager at the bottom of the list if it is there. Do, but I'm a superstitious Guy and save the changes.

  4. as long as the DVD drive has adequate power (need an external power supply. He cannot draw enough power from the USB port of the tablet to run) and you have a Windows disc 8/7 in the drive, you should now receive the message "press any key to boot from the CD-ROM. Press a button and it should... Finally... it takes much longer than any normal device... starting in the installation menu.

  Each step of this lasts longer than you expect. For example, it takes an age for the message "Press any key" is displayed. It just sits there with a black screen and the DVD blowing away.

  That's how I got mine to work in any case, best of second chance.

• Lenovo U430: 'there was a problem of reset your PC"error

  I'm trying to install Windows 8.1 in new U430 touch my brother. I created the recovery USB disk (formatted in FAT32). When I insert and proceed with the installation, there is only a few percent discount to zero and then says: "there was a problem of reset your PC. It does not give me information or choices other than to cancel the process.

  How is - this guy did reinstall the OS after upgrade to an SSD? Everyone did encounter this problem?

  When you say restore via OKR, you mean with the Virgin SSD installed, I should go to the recovery menu and update from there?

  Answer: No. partitions must exist and there should be some files in the hidden OKR partitions to restore. If you need to recreate the partitions for okr work.

  I don't have a way to install own OS. That is the question. I put in SSD in the other three laptops in the past and each of them allowed me to create recovery discs to reinstall a version of Windows on the new SSD factory. I find it odd that Lenovo would choose to remove this option.

  Answer: The copy of the operating system factory is in a hidden partition on the hard drive. To restore or install you must run OKR via the Novo button if the BONE does not exist. Options:

  1 recovery Dvd sets can be ordered from Lenovo. Just give them a call to inquire about this.

  2 do the OKR USB flash drive recovery. This will recreate all partiitons including the installation of the OS program.

  3 cloning the hard drive using the included DSS cloning program or by a third party program. You need to do a repair late to make the operational okr.

• I have the same problem. whenever I start windows it tells me it is install and configure updates, after 20 minutes he finally - but next time I start exactly the same thing happens - that is every day and im tired of it.

  I have the same problem. whenever I boot windows vista it tells me it is install and configure updates, after 20 minutes he finally - but next time I start exactly the same thing happens - that is every day and im tired of it.

  Hi MartinWithWindowsIssues,

  Welcome to the Microsoft Vista answers Forum!

  I have some steps that may help you.

  Step 1

  Try resetting the component of windows update.

  To do this, click resolve this present in the link below. Click run in the file download dialog box and follow the steps described in the fix it Wizard.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Step 2

  Perform a scan of the file system [SFC] checker on the computer that will replace missing or corrupt files.

  To do this, follow the steps below:

  1. click on the Start button

  2. on the Start Menu, click all programs followed by accessories

  3. in the menu accessories, right-click on command line option

  4. in the drop-down menu that appears, click the "Run as Administrator" option

  5. If you have the User Account Control (UAC) enabled, you will be asked permission before the opening of the command line. You simply press the button continue if you are the administrator or insert password etc.

  6. in the command prompt window, type: sfc/scannow then press enter

  7. a message is displayed to indicate that "the analysis of the system will start.

  8. be patient because the analysis may take some time

  9. If all the files need replace SFC will replace them. You may be asked to insert your Vista DVD for this process to continue

  10. If all goes although you should, after the analysis, see the following message "Windows resource protection not found any breach of integrity.

  11. once the scan is finished, close the command prompt window, restart the computer and check.

  For more information, see the link below:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212

  Hope the helps of information. Please post back and we do know.

  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• I can't solve this problem: "Error loading C:\WINDOWS\awuvomas.dll the specific module is not found." Can help you!

  Original title: cannot find awuvomas.dll

  I can't solve this problem: "Error loading C:\WINDOWS\awuvomas.dll the specific module is not found."  Can help you!

  It is sometimes easy to get rid of the error message by doing something like disable the startup item in msconfig (if you can still find), but I suggest you fix the problem and difficulty not only the symptom of the problem by simply deleting the startup message.

  I would also not recommend you start digging in the registry to try to find the startup item and remove it unless you have a backup of your system or at least a backup of your registry, because there is no 'Cancel' or 'quit without saving changes' option in regedit.  If you make a mistake, that's all.

  These ideas relieve 'rapid' and sometimes risky of the symptom if they not even work at all, but they can't actually solve the problem.  Also, I'd be suspicious of ideas that begin with the words "try."  You don't need to try things, you need to fix things.  You don't need to try ideas that might work, you must do something that will always work all the time.

  Here are the detailed instructions that protect you and solve your problem in the 'right' way.

  There is very little. DLL files that should be loaded from the C:\WINDOWS folder and is not one of them.  If you do not have a good explanation for the name of the file in a Google search, the chances are good that your system is currently or has been infected by malware.
  A "Cannot find...". ', ' Failed to start..., "Could not load..." ». "Might not work... "" Cannot run ""error loading... ". "or"specific module could not be found"message at startup is usually related to the malware that has been configured to run at startup, but the referenced file has been removed after a malware scan, leaving behind him a startup item or the registry entry pointing to a file that does not exist.
  It might be a removal of malicious software or an application not installed.  The entry may have a curious looking name since it was probably generated at random when the malware was installed. If you search your system for the referenced file, you may not find.
  Windows attempts to load this file but cannot locate because the file has been deleted for most probably during an analysis of the malware. However, an orphaned associate of remainders of startup parameter or registry entry and tells Windows to load the file when you start or connection.
  So you should delete the referenced entry Windows stop trying to load or run the file. It may or may not be included in the registry, but you can find it.  Autoruns (see below) you get the elements no matter where it is.

  You must be sure to solve the problem and not just fix the symptom of the problem by simply relieving your message - system is not a fix (there is a difference).

  If you just locate and uncheck the item in msconfig, which disables the element but does not remove the reference to the element of false starting your computer.   The msconfig program is not a Startup Manager, that's a troubleshooting tool.  Disabling things in msconfig to put an end to the messages and think that your problem is solved is short-sighted and leave behind him a sloppy XP configuration.  Just disable the display of a start-up error message should not count as a 'solution' to the problem.
  If you are comfortable editing the registry, you can find and remove the reference directly from there or remove it using a popular third-party tool called Autoruns.  The problem can always be found in the registry well.
  Before making any changes to your registry by hand or with third-party tools, don't forget to first make a backup of the registry
  . There is no cancellation or exit without saving the option in regedit.
  Here is a link to a popular registry backup tool:
  http://www.SnapFiles.com/get/ERUNT.html
  You can also use the Autoruns to find the element of start remains little matter where he's hiding.  Autoruns does not install anything on your computer.  It will display all startup locations where the reference may be then you can turn it off or remove it completely.  Here is the download link for Autoruns:
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Run Autoruns.exe and wait that he at the end of the filling of the list of entries.
  When the Autoruns is finished scanning your system, it will say "Ready" in the lower left corner.  Autoruns can be a little intimidating to first if you have never seen it before because it displays a lot of information.  You are really interested only a few sections.
  The problem is usually to start the system or the user startup entries, then click the connection tab and see if the startup item is there.
  Scroll through the list and look for a boot entry associated files in the error message.
  If you can't find on the connection tab, look in any tab.
  You can also click file, search to search for logon, or any tab for all or part of the name of the element.
  Right-click on the offending entry and choose Remove.  If you are not sure what it is, you can just turn it off, restart and if the problem is resolved and things are functioning normally and everything works fine, then remove the offending entry.  If you don't see it in Autoruns, you may edit the registry and remove the item from your startup folder it.  Autoruns shall display the same information however.
  Given that your system has or has had an infection, follow up with this:
  Perform scans for malware, and then fix any problems:
  
  No matter what you use for malware protection, follow these steps:

  Download, install, update and do a full scan with these free malware detection programs at:
  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
  They can be uninstalled later if you wish.
  Restart your computer and solve the outstanding issues.

• Problems faxes sent using Windows - Windows XP - Windows XP printing and fax

  I have Windows Fax properly installed under Windows XP SP3 with Aztech SoftK56 Data Fax PCI Modem (manufacturer CXT).  The modem receives incoming faxes, but does not send.  The Fax Console States that there is 'No response' to fax numbers that were entered correctly and I first rang just to check if they are indeed the fax number and if they work. This has been attempted without dialing rules, as well as the rules of composition and is still a problem.
   
  Fax numbers that I tried to send to are of the format: -.

  1 020-7833-nnnn 2.  020-07380-nnnnnn 3.  01324 - nnnnnn

   
  NB. an attempt was when the Fax Console has awarded occupied status "line".  It was too fake I think.
   
  Device Manager indicates that the Fax Modem works properly.  I agree completely with this.
   
  The Fax Modem receives incoming messages that suggest that the Modem is compatible with Windows Fax under Windows XP SP3 and I should also be able to send messages using Windows Fax.
   
  Have you the XP community and other suggestions?
   
  Problems with faxing using Windows Fax in Windows XP seems to have been a problem for a number of people.  However, there is no published statement of a solution that I can find.

  I have Windows Fax properly installed under Windows XP SP3 with Aztech SoftK56 Data Fax PCI Modem (manufacturer CXT).  The modem receives incoming faxes, but does not send.  The Fax Console States that there is 'No response' to fax numbers that were entered correctly and I first rang just to check if they are indeed the fax number and if they work. This has been attempted without dialing rules, as well as the rules of composition and is still a problem.

   

  Fax numbers that I tried to send to are of the format: -.

  1 020-7833-nnnn 2.  020-07380-nnnnnn 3.  01324 - nnnnnn

   

  NB. an attempt was when the Fax Console has awarded occupied status "line".  It was too fake I think.

   

  Device Manager indicates that the Fax Modem works properly.  I agree completely with this.

   

  The Fax Modem receives incoming messages that suggest that the Modem is compatible with Windows Fax under Windows XP SP3 and I should also be able to send messages using Windows Fax.

   

  Have you the XP community and other suggestions?

   

  Problems with faxing using Windows Fax in Windows XP seems to have been a problem for a number of people.  However, there is no published statement of a solution that I can find.

  Fax services Windows XP is not a very robust application.  The usual answer to questions such as yours is, "If the modem is not on the compatibility list hardware Windows XP, then it probably won't work with Services of Fax XP."  The problem with such a response is that the XP HCL (or whatever Microsoft changed its name to) is no longer available, and even if that were the case, you probably couldn't find one of the modems listed to sell more.

  Your phone numbers are clearly not to the United States.  In the United Kingdom perhaps?  If you are using dialing rules, so the number called and the call number must be included in the 'canonical form'http://support.microsoft.com/kb/318575/

  With the American numbers, this means that they would look like this: + 1 (202) 456-1414 (standard White House). If you call a London phone number, it could be something like this: + 44 (020) 7782-5000 (Sunday Times).

  I'm sure that you must sign, almost certainly you need parentheses and don't know the spaces and dashes. For this reason, I don't usually use dialing rules.

  When you leave the area for numbering rules uncontrolled, you must enter the phone number EXACTLY as you would if you were composing a normal phone using the line to which the modem is connected.

  Try to send a fax to your phone (mobile or not, it is not serious).  Is called ringtone? When answer you, you hear fax tones?

  Based on your answers to the above, we can (or cannot) be able to move forward in order to diagnose your problem.

• Microsoft Fix it's error: "we're sorry, but we met an unexpected problem and cannot complete this diagnostic solution."

  When I try to run Microsoft Fix it automated troubleshooting services, I get - "we're sorry, but we met an unexpected problem and cannot complete this diagnostic solution." I ran before with great success, but it did work for awhile now. I can't understand how uninstall/reinstall, or how to solve why it does not work for me any more. I run Vista Home Premium. This problem has happened to others?

  original title: Microsoft Fix it does not work

  Hello

  Are your logged as administrator?

  What I wanted was otherwise, what issues are having you? Why do you need to run a Fixit? This could
  It does not lead to why the FixIt.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  I would also like to launch SFC and Chkdsk to ensure that corruption is disabled.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------
  Perhaps an installation problem.

  Spotlight utility Windows Installer CleanUp Utility
  http://TechNet.Microsoft.com/en-us/magazine/2008.08.UtilitySpotlight.aspx

  Description of the Windows Installer CleanUp utility
  http://support.Microsoft.com/kb/290301

  Windows install 4.5 Redistributable
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• Problem with opening of Windows Update - "application failed to initialize (0xc0000005) property.

  I can't open "Windows Update" - it will momentarily Flash on the screen, then disappears.  When I start my computer (Vista) I also get an error message 'property initialization failed (0xc0000005) - don't know not if associated with Windows Update not opening

  I can't open "Windows Update" - it will momentarily Flash on the screen, then disappears.  When I start my computer (Vista) I also get an error message 'property initialization failed (0xc0000005) - don't know not if associated with Windows Update not opening

  Error could be caused by a virus/malware, programs or simply corrupted system files.

  Search for malware: http://www.microsoft.com/security/pc-security/malware-remove.aspx

  or http://www.microsoft.com/security/pc-security/scans-and-software.aspx

  To check if it is a program:

  http://support.Microsoft.com/kb/929135
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  To fix corrupted - files

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
  http://support.Microsoft.com/kb/929833

  How to analyze the entries in the log file generating the program Checker (SFC.exe) resources of Microsoft Windows in Windows Vista
  http://support.Microsoft.com/kb/928228

  For the WU issue:

  Suggestions-

  How to reset the Windows Update settings?
  http://support.Microsoft.com/kb/971058

  Diagnose and automatically fix common problems with Windows Update
  http://support.Microsoft.com/mats/windows_update/

• I have problems to connect to Windows Live Mail on the Hotmail account.

  Connection window Live Mail Hotmail problems

  I have problems to connect to Windows Live Mail on the Hotmail account.  I was wondering if anyone knows if this requires a paid subscription to Hotmail.  Microsoft does not explain this.
  To configure the POP3/SMTP to Hotmail/MSN/Live.com access accounts in Windows Mail, use these settings:

  http://liveunplugged.spaces.live.com/blog/CNS! F92775FC46A390CA! 422.entry

  Make sure that all of your settings agree thereby. If you get an error message, do a right click on your error message, copy, then paste it into an answer here. We cannot do a lot of troubleshooting without the full error message.

   

  To give you a little history, Windows Mail does not support the HTTP messaging, which for a long time was the only authorized method of access for free Hotmail accounts. In addition, given that the development of Windows Mail was frozen in July 2006, there no knowledge that Microsoft has enabled POP access for free Hotmail/Live/MSN accounts in February 2009. Therefore, the Windows Mail Account Setup Wizard is hardcoded to reject the Hotmail and MSN addresses. To work around this limitation, when you enter your Hotmail/MSN email address, initially, use a fake domain, such as * address email is removed from the privacy *. After the account setup is complete, you can go back into the settings and correct your email address.

   

  Gary van, Microsoft MVP (Mail)
  ------------------------------------------------------

  "Joe Hartoe" has written in the new message: * e-mail address is removed from the privacy... *

  This is the mail of the window, it has been upgraded to manage Hotmail.  The error code indicates "connect to the mobile information server end." I came across this problem with Outlook Express similar years when Microsoft decided that Outlook cannot access Hotmail accounts on subscription.  Email client has no connection to Google problem.  Thank you

  Gary van, Microsoft MVP (Mail)

• Reset the windows permissions

  I try to install McAfee AntiVirus 2010 and McAfee told me to reset the windows permissions because it prevents it from properly install

  http://eSupport.trendmicro.com/1/How-do-I-remove-old-or-new-versions-of-trend-micro-products-in-my-comp.aspx

  Download and run the above Trend Micro removal tool > then reinstall it.

  For any other problems with it, please contact Trend Micro Support:

  http://www.trendmicro.com/support/consumer/consumer_support_1.html

  See you soon.

  Mick Murphy - Microsoft partner

• AVG Internet Security and AVG PC Tuneup will cause problems after upgarding to Windows 10?

  Original title: AVG vs 10 widows

  I used AVG Internet Security 2015 and AVG PC Tuneup 2015.  They will create no problem if I install Windows 10 as a replacement for Windows 7 Home Edition? wouldn't be better to remove them?

  If you look at the AVG support community there is not a lot of issues with AVG and Windows 10 products and the few that you can read on are resolved quickly - usually with an AVG uninstall and reinstall (especially after the migration of the BONE).

  If you are migrating your Windows 7 to Windows 10 I think I would uninstall all AVG products if they don't get in the way, completed the transition from OS and then reinstall AVG products from scratch on Windows 10.  Some problems of AVG support are usually solved with uninstall/reinstall anyway.

  From the looks of the circulation in this Windows 7 community, you're more likely to have questions Windows 7 migration to Windows 10 (or try to go back) with AVG.