Problem of Windows Update Web site.

Similar Questions

• Update problems, I just reinstalled XP pro and I can't get the updates from the windows update web site

  I just reinstalled XP pro and I can't get the updates from the windows update web site. Whats up with this please help

  There is no way that anyone might be able to help without more. My initial guess and it is just a guess, is that you have to update Internet Explorer .v8. Click HERE and download IE8 and install it. Try again updates once the installation is complete.

• FIXED ~ can't access the windows update Web site ~ FIXED

  I'm editing my question details & scored the title to indicate that the problem has been corrected.

  I am sharing my 'dose' for these sho could also have a similar problem with Windows Update.  I do not have a Browser Helper Object enabled, which was to be enabled - "MUWebControlClass".  Of course that was axtivex needed control.  Windows Update now performs normally for me & I was able to successfully download & install my updates - yay!

  My original message follows the stars below...

  ***********

  ... the desktop running windows xp pro sp3 & IE8

  For what it's worth, I go to the Microsoft site & downloaded IE 8 & installed, as my first troubleshooting, before you come on this forum.  Theoretically, I should be as up-to-date as I can be with XP Pro SP3 & IE8, but I wanted to see that everything had been downloaded.  Well, I can't this info now.

  I wanted to see which updates had been installed & when I clicked on the link for Windows Update, said the "Welcome to microsoft update" page, below the message to install the activex control required to view the Web site... fthere is no popup message any that I can right click on to install an activex control.

  I googled similar questions on this forum & tried a similar question MrFixIt & who has not resolved the problem I encounter.

  IE8 is NOT my default browser, or generally leave automatic updates 'ON' unless I'm updating.

  I try to keep my current computer with the Windows updates on a monthly basis, I have to use IE8 for a couple of Web sites.  My current default browser is Dragon of Comodo.

  Your input & feedback & suggestions are appreciated!  Thank you all in advance.

  «Click Start ---> 'run'---> and in the dialog box, type "inetcpl.cpl" without the quotes and click on ' OK'.» Click on the "Security tab"--"custom level button" and scroll down to the box "Download signed activex controls" and select ""prompt(recommended"). Click ok and exit. This should activate the InfoBar at the top of the screen, when you visit windows update to download the activex.

  Good luck.

• Try to use the Windows Update Web site

  I try to use the microsoft update Web site.  Whenever I try to start the update process I get a message asking me to please change your Internet Explorer security settings / persistence under Userdata, select Enable.

  When I check, the option is already set that way.  I am running Windows XP.  Can someone help me get the Microsoft update Web site to check that the setting is correct?

  http://update.Microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=3&ln=en&IsMu=false

  Description of the problem

  This error appears when you attempt to save advanced settings on the site to update with Internet Explorer Userdata persistence disabled.

  Applicable operating systems
  • Windows 2000
  • Windows XP
  • Windows Server 2003

  Resolutions

  1. make sure that the Local Administrator account and the Service are added to the security policy 'impersonate a client after authentication ". Click Start. Point to programs. Point to Administrative Tools. Choose local security policy. Expand local policies. Select the user rights assignment. Double-click to open the impersonate a client after authentication. On the local security setting tab, add the Service and the administrator of the list of users and groups. Click OK. Restart the system.

  2. enable the Userdata persistence in Internet Explorer Start Internet Explorer. On the Tools menu, click Internet Options. Select the Security tab. Select the Internet Web zone icon. To adjust the security level, click custom level. Under Miscellaneous enable the Userdata persistence. Opens the dialog box are you sure you want to change the security settings for this zone . Click Yes. Click OK. Try Windows Update again.

• Microsoft Windows Update Web site "encounters an error" and stops whenever I run the update.

  I got 'Factory Restore' from my PC, so I don't know I have re-installed Windows XP needs a LOT of updates, but whenever I visit Microsoft Windows Update and it starts looking for updates, I need, it hangs, saying: the website has encountered an error.

  I've updated the IE6 from the IE8 recovery DVD, after reading that IE6 is no longer compatible with the Update Service, but the Windows Update problem persists.

  Thank you very much for your quick response.

  I have Win XP SP2, so I TRIED to install SP3, but it fails, saying the license / Digital Signature for the SP3 update is invalid.

  Help!

  Bob,

  Download the standalone SP3 installation program from here: http://www.microsoft.com/en-us/download/details.aspx?id=24

  You will see that it is described as being for IT and the developers, but it is no different than the same file that you can download from the Windows Update site (if you can get there).

  If after installing SP3, you still have a problem with Windows Update, run this Fixit:
  http://support.Microsoft.com/mats/windows_update/

  Failure to resolve the problem, use this one instead: http://support.microsoft.com/kb/822798/en-gb

• Unable to access the Windows Update Web site.

  When you try to access the Microsoft Windows Update site, the following occurs. the Web page that says "checking to see if you have the latest version of..." "is displayed briefly. It is immediately replaced by a page of information. This has "[error number: 0x800A0005] the website has encountered a problem and cannot display the page you are trying to display." The options provided below may help you solve the problem,"with the other possibilities in clickable (I went through them but nothing helped...

  I tried Microsoft FixIt Center, but all she could do is to tell me that "necessary attachment components" but not which.

  I also tried to reset Windows Update components according to the instructions on "http://support.microsoft.com/kb/971058".. .no luck.

  I am running XPPro SP3 IE8.

  Symantec Endpoint Protection version 11.0.7101.1056.

  Any help much appreciated.

  Hello

  Perform the steps mentioned below and check if that helps:

  Method 1

  Check if the Windows Update Service is selected as a starting point.

  To do this, follow these steps:

  1. on Start, run and type services.msc in the Open box, and then click OK.

  In services.msc find the automatic updates service and double-click it.

  1. click on the tab log and ensure that the "Local System account" is selected for the account logon and the box "Allow service to interact with desktop" is DISABLED.
  2. in the hardware profile sectionin the log tab, check that the service is activated.
  3. on the general tab, the Startup Type should be Automatic, otherwise, the drop-down list box and select automatic.
  4. under "Status of Service" under the general tab, the service must be started, click the Start button enable.

  Repeat the above steps for the service "BITS Background Intelligent Transfer Service ()".

  Method 2:

  You can also re - register dll in Windows Update.

  To do this, follow these steps:

  1. Start, run, type CMD and click ok
  2. in the black command window, type the following command and press enter

  REGSVR32 WUAPI. DLL

  Wait until you receive the "DllRegisterServer in WUAPI. DLL succeeded"message and click OK."

  * Repeat the same step for each of the following commands:

  REGSVR32 WUAUENG. DLL
  REGSVR32 WUAUENG1. DLL
  REGSVR32 ATL. DLL
  REGSVR32 WUCLTUI. DLL
  REGSVR32 STINKS. DLL
  REGSVR32 WUPS2. DLL
  REGSVR32 WUWEB. DLL

  Method 3:

  Delete the corrupted Windows Update files. To do this, follow these steps:

  a. at the command prompt, type the following command and press enter

  net stop WuAuServ

  b. at the command prompt,

  type cd %windir% , and then press enter

  c. in the opened folder, type the following command and press ENTER to rename the Software Distribution folder

  Ren C:\Windows\SoftwareDistribution SD_OLD

  d. restart the Windows Update Service by typing the following at the command prompt

  net start WuAuServ

  Type Exit and press ENTER to close the command prompt.

  e. restart the computer and check if you have a similar question.

  
  For reference:

  You can access the event viewer on your computer and check the newspaper of windows for messages/error codes important related to the question and after return from errors in the event viewer.

  See the link below for more details:

  What are the information contained in the logs of the event (Event Viewer)?

  http://support.Microsoft.com/kb/308427

  Let us know if it helps.

• Windows Update Web site crashes and restores, impossible to get any real updates (XP Pro)

  I recently had a collapse of the system that I was finally able to recover using the "Last known good Configuration" option, which seemed to take me only a few minutes after my initial installation of Windows XP.

  Everything is working smooth now, except for a few hiccups as a result of there being installed yet related programs Windows and trying to work I guess XP think should not be in the State they are currently.  I was hoping that through the Windows Update process causes XP then recognize my (updated) the current versions of Windows Media Player, etc., but there is a problem.  Assuming that my logic is good, that my version of Internet Explorer is not a XP expects to interact with.  I have IE 8.  To after my "Add/Remove Programs" list IE is not yet on my system.

  When I try to go to update.microsoft.com and proceed past the home page there are a lot of Flash and then clicking on and then brings back me to the same page with a small bubble in the tab bar that says "this tab has been recovered.  A problem with this webpage had to close and reopen Internet Explorer tab. »

  Any ideas on how I can get past this?

  Thank you!

  [The WinXP SP2 disc that came with your computer may be named System Recovery but it has nothing to do with the Windows system restore to not mix youself.]

  912812 predates the availability of both IE8 and IE7 so there is no way that IE8 is installed correctly. So if KB912812 was installed on March 13, 2010, the resumption of 'Last good' known Configuration you did (on or just before March 13, 2010) actually had a repair installation.

  Reference:

  How to perform a repair of Windows XP installation, if a later version of Internet Explorer is installed
     http://support.Microsoft.com/kb/917964

  Translation: Since (obviously) not uninstall you IE8 before you've done the repair facility, Windows and IE are now in a situation "confusing." This explains why IE8 is not listed in Add/Remove programs and why you are missing so many updates (including security for IE8 was last updated).

  Your only recourse now is to backup your personal data (which none should be considered 100% reliable at this stage) and then format the HARD drive and do a clean install of Windows.  Please note that another repair facility (upgrade AKA on-site) will not & cannot remedy!

  HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Other useful references include:

  HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

  Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the appropriate removal tool before installing updates, Service Packs Windows or IE upgrades and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  Wish I had better news for you. Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Error code: 0xC800042D while trying to access the Windows Update Web site

  Original title: Windows Update error Access

  When you try to access the Windows update site to see what optional updates are available I got OxC800042D error message and can not access the site. Please tell us how to get around this problem. Thank you

  Hi AlanHy,
   
  These errors can occur caused by one of the following problems:
  • Applications or processes that interfere with Internet communications
  • Problems on your computer
  • Strong Internet activity
  • Recoverable database errors

  Follow the steps listed in this article to resolve the problem:

  You may encounter temporary connection related errors when you use Windows Update or Microsoft Update to install updates

• 0x8DDD0002 error code; I'm not logged as an administrator while trying to access the windows update Web site

  Real title: 0x8DDD0002 error Code

  Cannot access the update site.  Said that I am not logged as an administrator even if I am put as one on the log settings.  I know that my updates are not up-to-date and automatic updates is enabled.  How to solve this problem?

  Thank you

  Hello

  I suggest you to follow the steps from the link and check if it helps.
   
  Resolution: error number: 0x8DDD0002
  http://social.technet.Microsoft.com/forums/en/winservergen/thread/55ea3f8a-66c9-421A-bb4b-66fa0c7b349e
   
  In addition, check out the link and check if it help.
  http://support.Microsoft.com/kb/2497281
   
  Hope this information helps.

• 0x800A0046 0 x 80248011 0x80072EE7 0x8024402C 0x8024502D 0x800A01AD site Web Microsoft Windows Update or connect to the Microsoft Update Web site

  • 0x800A0046 0 x 80248011 0x80072EE7 0x8024402C 0x8024502D 0x800A01AD? Regds, 'a journey of a thousand miles begins with a first step."

  Resolution for the error Code:

  0 x 80248011, 0x80072EE7, 0x8024402C, 0x8024502D, 0x800A0046, 0x800A01AD

   

  When you try to connect to the Microsoft website Windows Update or connect to the Microsoft Update Web site, you may receive one of the following error codes:

  • 0x800A0046
  • 0 x 80248011
  • 0x80072EE7
  • 0x8024402C
  • 0x8024502d
  • 0x800A01AD

  CAUSE The 0x800A0046 error code may occur if one of the following conditions is true:...

  • The 0x800A0046 error code may occur if one of the following conditions is true:
    • The logon user account belongs to the guests or limited account groups.
    • The security descriptor does not have authenticated users run Windows Update or Microsoft Update.
    • The impersonate a client after authentication policy is missing the account administrator and Service in the list of users and groups.
  • Error code 0 x 80248011 may occur when there is a problem with the database that stores Windows Update or Microsoft Update information on your computer.
  • The 0x80072EE7 error code may occur if the client computer cannot find the correct IP address when it tries to resolve a URL for the Windows Update Web site or the Microsoft Update Web site. This error can occur if the Hosts file contains a static IP address.
  • The 0x8024402C or 0x8024502D error codes typically occur because there is an incorrect character in substitution of proxy settings.
  • The 0x800A01AD error code may occur if the c:\windows\system32\wuaueng.dll file is missing or is not registered correctly.

   

  RESOLUTION

  0x800A0046 error code to resolve this error, use one of the following methods: me...

  0x800A0046 error code

  To resolve this error, use one of the following methods:

  Method 1: Remove the user account that is experiencing difficulties for customers or account groups

  1. Click Start and run, type control admintools, and then click OK.
  2. Click on computer management.
  3. Expand local users and groups.
  4. Select users.
  5. Open the account used to access Windows Update or Microsoft Update.
  6. Click on the Member tab of.
  7. Select the user account you want to remove, and then click on remove.

  Method 2: Set the security descriptor

  1. Click Start, run, type cmd, and then click OK.
  2. Type sc tisb wuauserv D: (A; CCLCSWRPWPDTLOCRRC; SELLERS) (A; CCDCLCSWRPWPDTLOCRSDRCWDWO; (BA) (A; CCLCSWLOCRRC; AU) (A; CCLCSWRPWPDTLOCRRC; CENTRAL unit), and then press ENTER.

     You will receive a message of 'Success'

     Note the Sc.exe tool is not available in a default Windows 2000 installation. The Sc.exe tool is from the Microsoft Windows 2000 Server Resource Kit.

  3. Type Exit to close the command prompt.
  4. Try Windows Update or Microsoft Update again.

  Method 3: Add the Local Administrator and accounts Service him impersonate a client after authentication

  1. Click Start, click Run, type secpol.msc and press ENTER.
  2. Expand local policies.
  3. Click user rights assignment.
  4. Double-click to open the impersonate a client after authentication
  5. On the local security settings tab, click on add a user or group, and then add the administrator and the Service to the list of users and groups.
  6. Click OK and restart the computer.

  Method 4: Configure the remote procedure call (RPC) service to log on under a Local System account

  1. Click Start and run, type services.msc, and then click OK.
  2. Find and right-click the remote procedure call (RPC) service and then click Properties.
  3. On the connection tab, click Local System account, click on apply and then click OK.
   

  error code 0 x 80248011 before solve you this problem, clear the Microsoft Internet Explorer cache. To do this, follow these steps:

  1. In the Internet Explorer Tools menu, click Internet Options.
  2. On the general tab, click on delete files in the temporary Internet files section.
  3. Click OK, and then click OK again.

  To resolve this error, recreate the database that stores Windows Update or Microsoft Update information on your computer. To do this, follow these steps:

  1. Click Start, click Run type cmd in the Open box, and then click OK.
  2. At the command prompt, type the following command and press ENTER: net stop wuauserv
  3. At the command prompt, type the following command and press ENTER: cd /d c:\Windows\SoftwareDistribution

     Where c:\Windows is the folder where Windows is installed.

  4. At the command prompt, type the following command with the quotation marks and press ENTER: rd /S /Q DataStore
  5. At the command prompt, type the following command and press ENTER: net start wuauserv.
  6. Close the command prompt window.
   

  0x80072EE7 error code to resolve this error, examine the Hosts file. (This file can also be hosts. Sam.) Make sure that the file lists all the entries IP static for the Windows Update Web site or the Microsoft Update Web site.

  The Hosts file is located in the C:\Windows\system32\drivers\etc folder. To view the Hosts file, you may need to associate the file with Notepad. To do this, follow these steps:

  1. Right-click the Hosts file.
  2. Click Open with, and then select Notepad from the list of programs.

  If the Hosts file contains a static IP address that is associated with Windows Update or Microsoft Update, comment the entry by adding the sign # at the beginning of the entry. You can also delete the whole line and save the changes to the Hosts file.

  Note programs, such as Web accelerators, accelerators DNS, utilities of caching DNS and Spyblockers, can add static IP entries for the Windows Update Web site or the Microsoft Update Web site to your Hosts file. This scenario can cause Windows Update or Microsoft Update to fail.

   

  error codes 0x8024402C or 0x8024502d to resolve these errors, remove the characters from the list of exceptions to the proxy, and then clear the proxy cache. To do this, follow these steps:

  1. Open Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. Click the Connections tab, click LAN settings, and then advance.
  4. Delete any entry in the Exceptions section.
  5. Exit Internet Explorer.
  6. Click Start, run, type cmd, and then click OK.
  7. Type the following commands. Press ENTER after each command.
     • proxycfg d
     • net stop wuauserv
     • net start wuauserv

  0x800A01AD error code to resolve this error, use one of the following methods. Method 1: Register the MSXML program files to register the MSXML files, follow these steps.

  Note You may not have installed the files listed in steps 3 and 5 on your computer. If you don't have one of these files, when you try to save the file, you will receive an error message similar to the following error message:

  LoadLibrary (".dll") has failed - the specified file name could not be found.

  You can ignore this error message and continue to the next step.

  1. Click Start, click Run, type regsvr32 Msxml.dll in the Open box, and then click OK.
  2. When you receive the following message appears, click OK:
     DllRegisterServer in Msxml.dll successful.
  3. Click Start, click Run, type regsvr32 Msxml2.dll in the Open box, and then click OK.
  4. When you receive the following message appears, click OK:
     DllRegisterServer in Msxml2.dll successful.
  5. Click Start, click Run, type regsvr32 Msxml3.dll in the Open box, and then click OK.
  6. When you receive the following message appears, click OK:
     DllRegisterServer in Msxml3.dll successful.

  Method 2: Save the file c:\windows\system32\wuaueng.dll to save the c:\windows\system32\wuaueng.dll file, follow these steps:

  1. Click Start, click Run, type regsvr32 c:\windows\system32\wuaueng.dll and then click OK.
  2. When you receive the following message appears, click OK:
     DllRegisterServer in successful c:\windows\system32\wuaueng.dll.

  Kind regards
  Sohail Patel

  Regds, 'a journey of a thousand miles begins with a first step."

• Problem with Windows Update in Windows XP

  I have recently restored a computer (Windows XP Home Edition 2002 with Service Pack 2) to factory settings and it works fine.

  However, Windows does not seem to be able to update itself automatically or manually. In particular, when I try to use the Windows Update Web site manually and search for specific updates, it is said: "the site has encountered a problem and cannot display the page you are trying to show."

  Can someone tell me how I can update this computer?

  Hi karim34

  Windows update no longer works if you don't have XP SP3 installed. To check your system service pack level, click on start, run and type "Winver" in the Run dialog box and click on 'OK'.  If your system already has XP SP3 installed, you can try to reset the windows update components using the link below.

  There are prerequisites for the installation of Windows XP SP3. You can find them by reading the link below.

  Steps to take before installing XP SP3

  http://support.Microsoft.com/kb/950717

  How to reset windows update components

  http://support.Microsoft.com/kb/971058

  If your system does not already have SP3 installed, you can:

  Download and install XP SP3 fron the link below. (Ignore the warnings on THIS subject the professionals and network facilities).

  Windows XP SP3.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=24

  Windows XP SP2.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=28

  If you encounter problems installing XP SP3, you can refer to the procedure described in the link below to resolve an installation failure.

  How to troubleshoot a SP3 Installation fails.

  http://support.Microsoft.com/kb/950718

  Let us know if this is useful to provide feedback. Good luck.

• Problem area: windows update; Error: TRUST_E_NOSIGNATURE (0x800b0100) __Message: installation error prevented the service pack 2 windows systems (KB948465) _

  Problem area: windows update; Error: TRUST_E_NOSIGNATURE (0x800b0100)
  Message: Installation error prevented the service pack 2 windows systems (KB948465)

  http://support.Microsoft.com/kb/956702

  «Error message when you try to use Microsoft Update or Windows Update Web sites to install updates: «0x800B0100»»

  Method for Windows Vista or Windows Server 2008 to resolve this issue, run the tool (Checksur.exe) system update. To do this, follow these steps:

  1. Download and run the system update tool. This tool runs an ad hoc analysis of inconsistencies that might prevent future maintenance operations. For more information about how to download and run the Checksur.exe tool, click on the number below to view the article in the Microsoft Knowledge Base:
     947821 (http://support.microsoft.com/kb/947821/) Description of the update readiness tool for Windows Vista system
  2. Try to install updates again.

  http://support.Microsoft.com/kb/947821/

  "Description of the preparation tool system update for Windows Vista for Windows Server 2008 and for Windows 7"

  If the above solves the problem:

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack update Vista Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include this error Code, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• Win 7 Ult signature edition x 64 problem with Windows update

  I'm getting Code 800 b 0100 when my computer tries to install the update (KB974431). I then try to see what is this code and it tells me that I need system tool update that I can download and install and it says: it is already installed. Then I try to get the update above again and it fails again with the same code.

  What to do next?

  Try to download the stand-alone package of the above (KB974431) update from the link below and install it.

  Update for Windows 7 for x 64-based systems (KB974431)
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A058F6F-C3D3-4CBB-8C6C-AC76C94D3D0E&displaylang=en

  In addition, check out the following link if you end up having the same error; I hope not!

  Error message when you try to use Microsoft Update or Windows Update Web sites to install updates: "0x800B0100.
  http://support.Microsoft.com/default.aspx/KB/956702

  See you soon!

• PROBLEM WHEN WINDOWS UPDATE WANDER 80072EE7

  During windows update Err No. 0 * 80072EE7 occurred

  This error code translates ERROR_INTERNET_CANNOT_CONNECT. This could be caused by firewall software blocks the Windows Update Site.

  You may encounter temporary connection related errors when you use Windows Update or Microsoft Update to install updates
  http://support.Microsoft.com/kb/836941

  This can also be linked to the HOSTS file:

  If Windows Update error 80072ee7 during updates, maybe you have to change or remove static IP addresses for the Windows Update service. The addresses are stored in an operating system file, called the Hosts file.

  The IP address for the Windows Update service can change each time you check for updates, but some programs Add on for Windows Add static address entries to the Hosts file. A static IP address for Windows Update prevents your computer from getting updates. -information: http://support.microsoft.com/kb/972034
  How can I reset the default Hosts file?

  You may receive an error message when you search for available updates on the Windows Update Web site or on the Microsoft Update Web site
  http://support.Microsoft.com/kb/883821

• Problem access to Windows update, error: site has encountered a problem and cannot display the page you are trying to view.

  Original title: problem accessing Windows update.

  I just reinstalled a pre - SP3 of XP version. When I tried to download the SP3 I got the message: the site has encountered a problem and cannot display the page you are trying to view. I don't know what to do. Help, anyone?

  Download the following:

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=28 (Service Pack 2)
  http://www.Microsoft.com/en-US/Download/details.aspx?ID=24 (Service Pack 3)

  Ignore warnings about these packages for computer scientists, or only of the
  too much network installs and others.  These are full Service Packs which can
  be installed without an internet connection or when no other SPs are
  installed.   Install SP2 first, followed by SP3.

  NOTE: If SP2 is already installed on your computer, or if the SP1a is installed, go straight to the Service Pack 3 package.