Unable to access the Windows Update Web site.

When you try to access the Microsoft Windows Update site, the following occurs. the Web page that says "checking to see if you have the latest version of..." "is displayed briefly. It is immediately replaced by a page of information. This has "[error number: 0x800A0005] the website has encountered a problem and cannot display the page you are trying to display." The options provided below may help you solve the problem,"with the other possibilities in clickable (I went through them but nothing helped...

I tried Microsoft FixIt Center, but all she could do is to tell me that "necessary attachment components" but not which.

I also tried to reset Windows Update components according to the instructions on "http://support.microsoft.com/kb/971058".. .no luck.

I am running XPPro SP3 IE8.

Symantec Endpoint Protection version 11.0.7101.1056.

Any help much appreciated.

Hello

Perform the steps mentioned below and check if that helps:

Method 1

Check if the Windows Update Service is selected as a starting point.

To do this, follow these steps:

1. on Start, run and type services.msc in the Open box, and then click OK.

In services.msc find the automatic updates service and double-click it.

1. click on the tab log and ensure that the "Local System account" is selected for the account logon and the box "Allow service to interact with desktop" is DISABLED.
2. in the hardware profile sectionin the log tab, check that the service is activated.
3. on the general tab, the Startup Type should be Automatic, otherwise, the drop-down list box and select automatic.
4. under "Status of Service" under the general tab, the service must be started, click the Start button enable.

Repeat the above steps for the service "BITS Background Intelligent Transfer Service ()".

Method 2:

You can also re - register dll in Windows Update.

To do this, follow these steps:

1. Start, run, type CMD and click ok
2. in the black command window, type the following command and press enter

REGSVR32 WUAPI. DLL

Wait until you receive the "DllRegisterServer in WUAPI. DLL succeeded"message and click OK."

* Repeat the same step for each of the following commands:

REGSVR32 WUAUENG. DLL
REGSVR32 WUAUENG1. DLL
REGSVR32 ATL. DLL
REGSVR32 WUCLTUI. DLL
REGSVR32 STINKS. DLL
REGSVR32 WUPS2. DLL
REGSVR32 WUWEB. DLL

Method 3:

Delete the corrupted Windows Update files. To do this, follow these steps:

a. at the command prompt, type the following command and press enter

net stop WuAuServ

b. at the command prompt,

type cd %windir% , and then press enter

c. in the opened folder, type the following command and press ENTER to rename the Software Distribution folder

Ren C:\Windows\SoftwareDistribution SD_OLD

d. restart the Windows Update Service by typing the following at the command prompt

net start WuAuServ

Type Exit and press ENTER to close the command prompt.

e. restart the computer and check if you have a similar question.


For reference:

You can access the event viewer on your computer and check the newspaper of windows for messages/error codes important related to the question and after return from errors in the event viewer.

See the link below for more details:

What are the information contained in the logs of the event (Event Viewer)?

http://support.Microsoft.com/kb/308427

Let us know if it helps.

Tags: Windows

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    • 0x800A0046 0 x 80248011 0x80072EE7 0x8024402C 0x8024502D 0x800A01AD? Regds, 'a journey of a thousand miles begins with a first step."

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    0x800A0046 error code to resolve this error, use one of the following methods: me...

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    Kind regards
    Sohail Patel

    Regds, 'a journey of a thousand miles begins with a first step."

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