Problem pairing Jabra halo with my computer vista laptop

I have a windows vista 64 bit HP computer. I have the bluetooth 2.0 on my computer. I recently bought a Halo of Jabra headset bluetooth (650s) and I want to pair it with my computer to use as wireless headphones. My computer has detected the headset very well and it connected with drivers installed successfully (supposedly) but I still can't so he can be recognized on all programs. I ran the Microsoft Fixez_ the peripheral and returned these recent hardware changes may not have been detected. I tried the steps it gives me and still no luck. Anyone know what I can do about it (or even at all)? Thank you

Thanks for your help. I tried Microsoft fix and it detects the problem, but the program is not actually fix anything. I tried to remove and reinstall with no luck to solve my problem. My bluetooth device is the active however password windows never prompted me to put one in, could it be the source of my problem? I also made sure my firewall was not blocking anything. I do not see how my computer installs the drivers and the connection is good but unit does not always show up as a viable option for audio.

Thanks for any help

Edit:

I found the solution to my problem. The drivers on the computer itself have been exceeded (the bluetooth ones). I just had to use the HP Web site. In case anyone needs help I went to support. After that they asked me to enter my computer model. I used the software that would automatically detect my computer instead (that way I can get the exact model). After that, I put in what version of windows vista, I had. I then downloaded and reinstalled my bluetooth software. Problem fixed.

Thanks for your help.

Tags: Windows

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