Problem reinstalling Java on Windows Vista

During a security check w / a PC recommended protection product, he told me to unstall old Java file and download the new update, but when I did he told me he could not because of current internet settings. When I went to do what told me to do the Java site (look in Control Panel for the icon), I could not. Before going to the Java support to see if they do it remotely is there something I can do on my end to help them along or can I do it myself without following the specific instructions set forth by Web site without damaging my PC. Help with clear instructions - I'm not that techno - would greatly help me to listen to my computer again the way I all this time. Thank you

Lee,

What was the displayed error?

Exactly, what is displayed in what concerns the internet settings?

chk these links

http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/having-trouble-with-installing-Java/dd517e19-d08d-4698-8820-b7777dbc7a52

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_programs/troubles-installing-Java-32-bit-and-64/1a0434ee-0ed4-4a8c-9a02-5dbcd0f202c5

Tags: Windows

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