Problem running the Rescue and Recovery 4.52 on T400

Windows 7 Ultimate T400. Newly loaded and checked RnR 4.52. Try the first time to back up the C: drive to second hard drive. The program runs about 50 seconds and noted on C: and D: HDD external activity, but then it stops and gives the message: "the backup has completely failed." A lot of disk space. No other information not provided. Any suggestions on how to get more diagnostic information? Thank you.

RNR is tent to call Windows VSS (volume shadow service).

SHADOW: Call to InitializeForBackup failed - dwRet = 0x000005a4 - hrRet = 0 x 80042302

hrRet = 0 x 80042302 is the windows return code

dwRet = 0x000005a4 is a return code of RNR.

Check the VSS service is started in windows services.

Name: Volume Shadow Copy Start Type should be automatic

Administrative Tools > services to bring up the services screen

http://www.SevenForums.com/backup-restore/218352-volume-shadow-service-component-error-0x80042302.ht...

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/error-code-0x80042302-while-p...

Within microsoft link is this response:

To fix this error, go to "run" and type "services.msc".

make sure that the following services are set to automatic:
> 'System Event Notification Service.
> "System event COM +".
> "Application system COM +".
> 'Virtual shadow copy.

Tags: Lenovo Products

Similar Questions

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    ==

    Release notes:

    Review 4
    ----------------
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    ===

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    I have re-uploaded the RESCUE and RECOVERY software and I get the same error message.

    Thank you

    Joseph


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