Problem scanner HP Laser jet 3380

Hello

One of our clients have 2 x HP Laserjet 3380 all in one printer/scanner.  The printers are connected locally to each pc via usb and then shared & recorded windows sbs R2 so that everyone can access.  Everyone can print without problem, but the scanner does not work.  I tried to reinstall the most recent drivers several times and have even installed a few scan fix softare to your Web site, but unfortunately no printer allow the use of scanners out there.

Please can you tell me if there is a solution to this problem?

Thank you

Please close as no response

Tags: HP Printers

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