problem to install laserjet cm2320nf color in windows 8

I need help to install my printer in windows 8

I bought the new hp with windows computer 8 Setup hp printer run and detect the printer on the network, but in step 3/4 at the installation stop connection device and apper this message:

Network installation fail,

the installation program is unable to complete the installation of the network at the moment, please check the following and try again:

your device and pc are connected to your network

all the parameters you have entered are not valid

firewall software interferes with your installation

Please help me already check the 3 options, mi pc is connected to my network because it has detect the printer, I select the easy install option, and my firewall and anti-virus are disabled

Please help me

This driver is to map a network drive, so if it is a failure because it is already assigned to it. Try to go to Explorer and see if you have a mapped network drive. If so:

Right click on the drive - remove or remove.

Tags: HP Printers

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