Problem WiFi in Windows

Similar Questions

• problems wifi with windows 8

  Newly acquired computers HP laptop experience problem with WIFI at home.

  It uses Windows 8. On the same network with Windows 7, older computers don't show any problem. We have updated the firmware on the router, we, can we say, having updated drivers. Problems is that the link to internet falls and to restore the link, you need to restart.  At however noticed some references for the same problem in YouTube without any solution to offer.
  Thanks for any advice you get givve (that was transmitted by the Windows 7 box) AAlois

  Hello Smirda,

  Welcome to the Microsoft community where you can find all the answers related to windows.

  According to the description, it seems that you are having problems with a Wi - fi links fall.

  1. What is the brand and model of the router?

  2. which browser is installed on the computer?

  Run Troubleshooting network adapter and see if it helps.

  a: press the logo Windows + O to open the search box.

  b: Type Troubleshooting, press ENTER.

  c : now, click on network and Internet.

  d: then click on network adapter.

  Answer to us if you are having problems with links Wi - Fi or any other issue of Windows, and I'd be happy to help you.

  Good day!

  Hope this information helps.

• Satellite Pro C850 - problems with WiFi after Windows update 8.1

  Hello

  I was wondering if someone could give some advice on a problem I have.

  Had an adjustable C850 Pro for a few months and worked well on Windows 8.
  I myself am then harassed and intimidated by Microsoft Update in order to install Windows 8.1 and in a moment of weakness, I succumbed (got sick of the nagging).

  Since that time, my wifi is very intermittent; either I'm on another computer write this and the laptop is essentially not connected to the internet.

  For some reason any (although I didn't try it before), I can not connect via ethernet either, so I think it's probably the driver problems. (I also tried to connect the public wifi but fails).

  I tried to install the driver WiFi Toshiba 8.1 but that has not solved the problem.
  Then I noticed that I'm supposed to install a bunch of drivers in the order.

  Maximum setting to do it, but the first package (associated with bluetooth) said I have to remove the current driver... I try by "turning off", then "Uninstall" but 8.1 seems to re - install automatically and I don't know how to disable this option (I can try to delete the driver file, I guess, but I'm sure 8.1 covered too and will probably launch a drone to try me out ", if I do). *

  Any kind soul there suggestions on a way forward? Pls.

  I see in the instructions of Toshiba Windows Update 8.1 should I have uninstalled the drivers before the update, but there is not much I can do about it now. :(

  Hello

  > I don't see in the instructions of Toshiba Windows Update 8.1 should I have uninstalled the drivers before the update, but there is not much I can do about it now
  All your problems with the Windows 8.1 update related to the fact that you have not upgraded the Windows 8.1 system as recommended by Toshiba.

  Details:
  http://www.Toshiba.EU/innovation/generic/windows8_1-message/

  Solution?
  Back to Windows 8 (reset the system back to factory settings)
  Then, install all updates and patches for Windows 8 and follow along with the upgrade of system as described on the Toshiba Windows 8.1 upgrade page

  On the page of the Toshiba UE driver, you will find all the instruments that must be installed in the correct order and Windows 8.1 driver!

• I can't connect to my WiFi using windows xp sp3 on bootcamp for Mac OSX Snow Leopard 10.6.8

  I can't connect to my WiFi using windows xp SP3 on bootcamp for Mac OSX Snow Leopard 10.6.8

  On the side of my computer's mac, the internet works fine.
  I just want the computer to recognize my home network, but it's as if we want a modem connection.
  Ask what you need to know the specs.
  I do this to play Halo on my Mac.

  This is the problem (which I corrected).  It's simple, all you have to do is to switch to XP, insert your mac installation disc and follow installation bootcamp, with all the drivers for mac compatibility.  The wireless just popped up as active.

  I lost my, but this isn't a problem: just go to the apple Web site, use the express track, diagnose your problem and have a representative call you.  They answer in a few seconds.  Replacement CD is very cheap ($16-2011).  You can get the CD of requests for replacement, which is another $ 16, but it is not important; XP does not use it, only the operating system for the drivers.  Mine came very quickly, in just 2 days.

  Hope that answers questions from the Internet.

  Now to play online Halo with my FPS Pro controller! 8 D

• Network management problem, computer laptop Windows 7 will not find other computers on any network, however all other computers on the network can access Windows 7 laptop.

  Basically, the issue I'm having is that my laptop does not connect to any other computer to access the actions or other files.  Other computers on the network can access my computer laptop shares and files without any problems.  Operating system is Windows 7 Home Premium x 64.

  What I tried:

  restarted
  uninstalling and reinstalling the files and printers, sharing maps and restart after completion
  all disabled firewall
  tried with IPv6 enabled and disabled without change, so it is currently enabled
  tried on a Wi - Fi and the differences are listed below in the section work (work is wireless)
  able to ping other comptuers
  access to other computers is permitted by other computers

  problem extends over several networks, IE I noticed it at home last night and the followed problem my laptop at work this morning.
  The problem is slightly different on the two sites.

  At home:
  I can see the other computers on the network, but I am unable to access it, even if I have permission, but other computers can access to my laptop.

  At work:
  Cannot even find other computers on the network but they can find and access my laptop.

  I have worked on this problem of non stop for several hours and did much more than what is said, but I am unable to remember everything.  I should have been taking notes: P

  Here are the results of the ipconfig/all command (I removed the physical addresses for security reasons):

  Windows IP configuration

  Name of the host...: Radiation-G72
  Primary Dns suffix...:
  Node... type: hybrid
  Active... IP routing: No.
  Active... proxy WINS: No.

  Wireless Network Connection 2 wireless LAN adapter:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft Virtual WiFi Miniport adapt
  Physical address.... :  **
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  Ethernet connection to the Local network card:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. : hsd1.ga.comcast.net.
  Description...: Realtek PCIe GBE Family Controller
  Physical address.... :  **
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  Wireless network connection Wireless LAN adapter:

  The connection-specific DNS suffix. :
  ... Description: Atheros AR928X Wireless Network adapt
  Physical address.... :  **
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes
  Address IPv6 local link...: fe80::f4e3:cd1c:6952:eb4d % 11 (Preferred)
  IPv4 address: 192.168.2.7 (Preferred)
  ... Subnet mask: 255.255.255.0.
  Lease obtained...: Thursday, February 4, 2010 10:50:32
  End of the lease...: Friday, February 5, 2010 08:29:36
  ... Default gateway. : 192.168.2.1.
  DHCP server...: 192.168.2.1.
  DHCPv6 IOOKING...: 234890707
  DHCPv6 DUID customer...: 00-01-00-01-12-4C-6E-91-00-25-D3-3D-FC-9A
  DNS servers...: 192.168.2.1.
  NetBIOS over TCP/IP...: enabled

  Tunnel adapter isatap. {1797D168-6FC8-4DDF-8338-4E214119C26D}:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft ISATAP adapter
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Card tunnel Teredo Tunneling Pseudo-Interface:

  The connection-specific DNS suffix. :
  ... Description: Teredo Tunneling Pseudo-Interface
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes
  IPv6 address: 2001:0:4137:9e74:4ea:2920:b81a:cdc5 (Preferred)
  Address IPv6 local link...: fe80::4ea:2920:b81a:cdc5% 13 (Preferred)
  ... Default gateway. : ::
  NetBIOS over TCP/IP...: disabled

  Card adapt 6TO4 tunnel:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft 6to4 card
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Asked this question in the Windows 7 forum also because the problem was between windows 7 and Vista.

  Hello

  If it has started, you can try a system restore - an update "might" have caused the problem.

  1. try a system restore back to a point before that happened. And immediately thereafter enter
  Control Panel - Windows updates - top left settings and set it to download and informs you instead
  Automatic. Leave it until you are sure that everything is OK and then you can add them one at a time
  to troubleshoot BUT click right on and HIDE all the driver updates. Also stop at day of drivers like below
  and let this value - manually search for drivers when you think you need. (See how and why to)
  stop day of drivers below.)

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  To uninstall an update if you determine that there are problems - Panel - updated Windows - down left-
  Updates installed - uninstall

  I had completely forgotten the system restore!  While looking into the system restore, I found that when I moved into my new House and has cable Internet installed, the cable technology installed a program of comcast on my computer.  This caused me to not be able to connect with other computers.  After rolling back to install it before it works!   Thank you.

• problems with my windows 7

  I have a serious problem with my computer.  Do not simple tasks without giving me a message "do not answer."  I tried to have it fixed by purchase in a pc system, but they tell me that it is damaged and needs more than $ 250 worth of work.  I wonder if I just put in a new window system would it solve my problem or do you think that the computer itself needs to be replaced.

  Hello

  What do you mean by "...". buying in a PC system... » ?

  Reinstalled Windows or it return back to the State out of the box (see System Maker
  for options) would solve the problem unless there is also some hardware issues. So, it's
  a reasonable method. Be prepared to re - install the programs and to provide redundant backups
  data on the main hard drive.

  ===========================================================

  If you want to solve the problem:

  Crashes Windows or freezes<- try="" these="" first="" and="" the="" methods="" do="" apply="" to="" your="">
  http://support.Microsoft.com/kb/2681286#method22

  Performance and Maintenance<- check="" these="" especially="" the="">
  http://Windows.Microsoft.com/en-us/Windows/performance-maintenance-help#performance-maintenance-help=Windows-7&V2H=win7tab1&V3H=winvistatab1

  Other methods of troubleshooting to use according to your needs:

  Use the startup clean and other methods to try to determine the cause of and/or
  eliminate problems.

  ---------------------------------------------------------------

  References to Vista also apply to Windows 7.

  What antivirus/antispyware/security products do you have on the machine? Include
  everything you've ALWAYS had on this machine, including those you have uninstalled (they
  remains of leave behind which can cause strange problems).

  ----------------------------------------------------

  Follow these steps:

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows
  Vista or Windows 7
  http://support.Microsoft.com/kb/929135

  Use advanced tools to solve performance problems in Windows 7
  http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1

  Optimize Windows 7 for better performance
  http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

  Open the troubleshooter of Peformance
  http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

  To see everything that is in charge of startup - wait a few minutes without doing anything-
  then right click on taskbar - task manager - take a look at stored by -
  Process - Services - this is a quick reference (if you have a little box on)
  Lower left - show for all users, then check that).

  How to change, add or remove startup programs in Windows 7
  http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

  Is a quick check to see who are loading method 2 - using MSCONFIG
  then after a list of these here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out what files, registry keys, and other objects
  processes have open, which DLLs they have loaded and more. This unique
  powerful utility will show you even owned by each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically
  When your system boots and you connect. Autoruns also shows you the complete list
  locations of registry and files where applications can configure start automatic settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor file system, registry, process, thread and DLL
  activity in real time.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  WhatsInStartUP - free - this utility displays the list of all applications that are
  loaded automatically when Windows starts. For each application, what follows
  the information is displayed: Type of startup (registry/Startup folder), Command - Line
  Channel file, the product name, Version, company name, location in the registry or
  file system and more. It allows you to easily disable or remove unwanted programs
  that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe
  not. The window Watcher says it all, every window created by each execution of the statement
  program, if the window is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp
  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Think about it an absolute must - manually update your drivers.

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded
  on your system. For each driver in the list, additional useful information is
  Poster: load address of the driver, description, version, product name,.
  company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit Maker as replacements and system manufacturer of device which are
  the most recent. Control Panel - write - graphics card - device manager
  the brand and complete model of your video card - double click - tab of the driver-
  Note the version information. Now click on UPdate Driver (this can do nothing
  MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
  This will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard
  If there are 3rd party with their own software and drivers and the other main device drivers
  you have.

  Now, go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restore)
  and site (Realtek, Intel, Nvidia, ATI, for example) and get the manufacturer and device
  their latest versions. (Look for the system to update the BIOS, Chipset and software updates
  Site of the manufacturer here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN -.
  REBOOT after each installation.

  Always check in the Device Manager - drivers tab to be sure the version you are
  installation actually appears. This is because that some rollback of drivers before the
  later is installed (particularly that audio drivers) so install a driver - reboot.
  Make sure that it is installed and repeat if necessary.

  Repeat to the manufacturers - BTW to the device makers DO NOT RUN THEIR
  SCANNER - check manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using
  the above methods is preferable to ensure the latest drivers from the manufacturer of system
  and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  If you update the drivers manually, then it's a good idea to disable driver facilities
  in the updates of Windows, which leaves on Windows updates, but it will not be installed
  pilots who are generally older and cause problems. If updates provides a new
  driver then hide it (right click on it) and then go get new ones manually if
  you want.

  Stop Windows 7 to automatically install device drivers
  http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/

  How to disable automatic driver Installation in Windows 7 / Vista
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/

  Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for the)
  Professional, comprehensive and Enterprise edition)
  http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/

  ===========================================

  Refer to these discussions because many more excellent advice however remember to check
  your antivirus, the main drivers and BIOS update programs and also to solve problems
  with the first method cleanboot.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Problem with opening Windows store after upgrade to 8.1 Windows

  Original title: cant access window 8 app store

  I had a 8.1 window update to my laptop.but 8 window whenever I try to open appstore, I gives me error that cannot cannot to the authentintion, due to errors, .i tried to open AppStore 3 g, wifi and broadband connection.but I still get the same error.

  Help, please.

  Hello

  Please contact Microsoft Community. I understand that you have a problem with opening Windows store after the upgrade to Windows 8.1. I appreciate your efforts to solve this problem. I've surely you will help solve this problem.

  To better understand the issue, I would need more information on your side.

  1. are you able to open other Apps of metro?
  2. What is the full error message?

  This problem might have occurred because of these reasons:

  1. Corrupt the App Store.
  2. Incorrect settings App.
  3. Corrupt system files.

  Try the steps listed here and see if it helps:

  Method 1:
  I suggest to try the procedure described in the article to reregister the App Store and check if that helps.

  http://blogs.msdn.com/b/notime/archive/2013/10/21/10458031.aspx

  Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information on how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.

  Method 2:
  If the problem persists, I suggest you perform the Scan SFC (System File Checker) and check if it helps. SFC scan will search the system files corrupted on the computer and replace them.

  Use the System File Checker tool to repair missing or corrupted system files
  http://support.Microsoft.com/kb/929833/en-us

  Hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you further.

• When I try to install an update to iTunes on my Windows 7 computer I get the following message: "there is a problem with this Windows Installer package. A program required for this install to complete could not be run. "Help, please.

  When I try to install an update to iTunes on my Windows 7 computer I get the following message: "there is a problem with this Windows
  Installation package. A program required for this install to complete could not be run. "Help, please.

  Hello..

  Try this support article > If you see an error message "Windows package install" when you try to uninstall iTunes from your PC

• HP ENVY 17 t-k000 CTO: HP ENVY 17 t-k000 CTO WiFi driver (Windows 7 x 64)

  HP ENVY 17 t-k000 CTO WiFi driver (Windows 7 x 64)

  I've just killed my machine from Windows 8.1 stock that came with Windows 7 Pro x 64. I was able to install all the necessary drivers and software located on this page, except for one.

  <http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063 & lc = on & cc = us & dlc = in & sw_lang = & product = 7174...

  However, none of the Wireless LAN drivers worked. (I tried just in case)

  When installing Windows 8.1, I was able to tell that the WiFi card installed was a feature of Broadcom, but the driver on the support page for this machine does not work.

  I tried the last few days but I find no related article this topic.

  Does anyone know of another driver who can work with my camera?

  Hello:

  Here you go...

  network controller:

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?s wItemId = ob_133353_1 #tab1

  bcm43142a0 (bluetooth)

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloa dIndex? softwareitem = ob-132205-1 & cc = us & dlc = en & lc = fr...

• I am trying to install an update to iCloud on my Win 7 PC and I get an error message that there is a problem with my windows install. How can I solve this problem?

  I am trying to install an update to iCloud on my Win 7 PC and I get an error message that there is a problem with my windows install. How can I solve this problem?

  Hello grandpa_bill,

  Thank you for your participation in the communities of Support from Apple.

  If you get an error when you install an update to iCloud for Windows, try to download the latest version of download iCloud for Windows.

  For more information, see get help using iCloud for Windows.

  All the best.

• Problem sleeping satellite Windows C50D 8.1 - A - 13 G

  Hello

  I hope someone who knows more about than me power management can help!

  I bought a C50D Satellite - A - 13 G a few days ago and it was fine. However, a problem with the mode 'sleep' has begun today.

  The laptop goes into mode 'sleep' as expected (when the lid is closed or when I press the power button). However, when I press the power button to turn it back on, it comes to life for a few seconds - the screen is on and I can move the mouse and interact with other things - but so goes backward layout 'sleep' again. What can I do to make it work is to close completely by holding down the power button then restarting.

  The laptop is fully charged and plugged or unplugged happy.

  I don't know if this is related, but my mouse won't wake the portable computer, even if it is set to do in its power management settings in Device Manager.

  Everyone knows about this problem in Windows before 8?

  Thank you

  Jason

  Guess what, it s the first time that I m reading on such problem laptop under Windows 8

  I'm not quite sure if his problem software or hardware and, therefore, I recommend you to reset the system.

  How?
  Check this doc: [Windows 8 recovery & repair | http://aps2.toshiba-tro.de/kb0/TSB2A03ES0000R01.htm]

  Option called Reset the PC would set the laptop back to factory settings.
  After that the laptop has been reset, test mode "Eve".

• There is a problem with this Windows Installer package. A program required for this install to complete could not be run Windows 10

  There is a problem with this Windows Installer package. A program required for this install to complete, could not be executed. This appears when trying to update

  Repair Apple Software Update of programs and features, Control Panel, and then try again.

  If not for general advice see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach. Review other cases and a list of documents to support further down the page, in which case one of them applies.

  More information area has direct links with the current and recent if you have problems to download, need to revert to a previous version or try the version iTunes for Windows (64-bit-for old video cards) as a workaround for the problems of performance or compatibility with third-party software.

  Your library must be affected by these measures, but it is also related to backup and recovery advice if necessary.

  TT2

• I tried to update iTunes on Windows 10, now, I get the error "there is a problem with this Windows Installer Package".

  Hello

  I tried to update iTunes on Windows 10 and now I get the message error "there is a problem with this Windows Installer Package".
  I tried to fix it too, but it has not helped, so I uninstalled and tried to reinstall but there has not helped either. I tried almost everything I've seen in other posts.
  I use a laptop Asus series k55VJ with an original copy of Windows and has never had this problem before.

  Any of you have an idea what can do?
  Thank you!

  Try to repair the Apple Software Update of the programs and features Control Panel, then uninstall it and then reinstall iTunes.

  For general advice, see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

  Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

  More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

  Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

  TT2

• Compaq 15 laptop: I have problem to open windows 8 I do not remember the email from Microsoft outlook

  I have problem to open windows 8... I don't remember the email from Outlook... and I can't open the windows... the computer is Compaq 15 Notebook pc

  Hello @djgenti,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

  I came across your post about the question of password and he wanted to help!

  First of all, please consult the following document and let me know how it goes:

  HP computers - what to do when you forgot your connection password (Windows 8)

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Problem with OEM Windows 8

  Bought the Y580 with just the 1 TB drive HARD and Windows 8 preinstalled.

  Then, I bought a 64 GB msata disc. Now I know fast drive does not work with windows 8 yet if I just put windows 8 on the msata drive for now.

  Here's the problem:

  OEM Windows 8 stores a product key on bios. I even bought the upgrade pro (more for image .iso than anything else), but when I run it, even when I put the product key in before a reboot, restart, trying to read the key out of the bios (which failed because it is an OEM key for recovery) and it does not give me the opportunity to put in the new key.

  Anyone know of a way to block the key to reading or get windows to clean install on a different drive, then as there are currently on? Maybe use the command prompt in the advanced options of the .iso?

  So I found this:

  http://Forum.NotebookReview.com/IdeaPad-essential/652862-how-install-mSATA-SSD-clone-migrate-Windows...

  http://Lifehacker.com/5837543/how-to-migrate-to-a-solid+state-drive-without-reinstalling-Windows

  Hesitate since cloning does not align the cluster of a HDD with a SSD, but there is a fix for it here.

  I also intend using this:

  http://forums.Lenovo.com/T5/Lenovo-3000-and-essential/disk-partitioning-and-OneKey-recovery-feature/...

  To create a factory like restoration with the adjustments I made