Problem with Audio drivers after updating through the solution Center

I left the Lenovo Solution Center perform an update on my system, and now I get two error each time Windows starts upward.

FIRST ERROR: "command line of TOMY Application has stopped working".

I give myself two arrows to click:

"Check online for a solution and close the program" (does nothing)

-"Close the program".

"Display the details of the issue" reveals:

Signature of the problem:
Problem event name: APPCRASH
Application name: SACmd64.exe
Application version: 11.0.0.0
Application timestamp: 4ee94e0a
Fault Module name: SACmd64.exe
Fault Module Version: 11.0.0.0
Timestamp of Module error: 4ee94e0a
Exception code: 40000015
Exception offset: 0000000000150225
OS version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information 1: e357
More information 2: e357a1a1b0010a7001c2e1562bb09767
3 more information: 7d1f
Additional information 4: 7d1fe5f93672c47a0d347598ff39d707

SECOND MISTAKE: "Dolby Advanced Audio.

The current version of the Dolby audio driver is 7.2.8000.13 and the software application expects that the version of the driver 7.2.7000.11. Please install a valid application of driver and software combination.

The only option here is to click an OK button.

These errors did not appear until I left the Lenovo Solution Center perform a software update.  I would have thought that the built in Lenovo program would update the correct drivers and software applications.

Can what steps I take to solve these two error messages?

Lenovo Thinkpad Edge E430

TYPE 3254-CTO

Windows 7 Home Premium 64-bit

Core i7-3612-QM CPU @ 2.10 GHz

Kit of memory 16GB DDR3 1600 MHz Corsair Vengeance SDRAM (CMSX16GX3M2A1600C10)

I source and solved my problem.

Follow the link:

http://forums.Lenovo.com/T5/ThinkPad-edge-S-series/E430-Dolby-advanced-audio-issue/TD-p/826333

I found that the instructions given by a member was more useful.

First go to;

Start > Control Panel > hardware and sound > Device Manager >

Then go down to "sound, video and game controllers".

Then 'right click' on the 'Conexant 20671 HD' and on the left, click on uninstall.

Wait for the uninstall process to finish and then restart your computer.

Wait a few minutes after the start to the top and Windows should automatically re - install the driver, that invites you to a message in the lower corner box right saying: "driver installed successfully', with the name of the driver below. (Mine was the same driver "20671 HD"

Bingo, problem solved.

If this does not work for you, there are other solutions and/or forum members/staff that can help.

Hope this helps,

Rexe

Tags: ThinkPad Notebooks

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