Problem with Dell Inspiron 1545 integrated Webcam

I have a Dell Inspiron 1545 with a built-in webcam. It came with Vista but I upgraded to a Windows 7 64-bit. The webcam used to work at the beginning. I don't know why but one day it stopped working and never worked more. I looked everywhere on the internet means and tried a lot of ways, and it still does not work. Device Manager identifies as "Unknown device" and identifies it as a USB Bus controller. I tried to uninstall it and always allow to detect, but it detects as unknown device. I also tried to reinstall the driver, the vista one because it doesn't have a windows 7 one. What this did was uninstall the old and tried to install a new one (which is the same). But the thing is, it does not work. He'll try to install it and then a message saying "an error has occurred in the installation of the driver" or something like that and then it does not work. I ended up having to run the system restore to recover the pilot. I tried many ways and still does not work. Even the average USB cable. I have been using a USB mouse. I even plugged the USB cable in all my USB ports and it did not work. I tried to connect is not in what either too and it does not work either. I can't even ask Dell to help cause there is nothing to support that I can get. And my drivers are all up to date. Can someone help me solve this problem?

Hi Kakikala,

Thank you for posting.

At this point, I suggest you to contact Dell to see if the compatible device in Windows 7.

If this is the case, they must provide you with a driver that will correctly identify and install the unit.

You can also ask them if another device, like a USB joystick, needs a driver to be able to identify the material of the webcam and install it correctly.

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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