problem with downloading applications

My application will not download. I have almost nothing on my screen.  They are all busy store download but its not doing anything.  It is lying there for weeks.  how he get out of here

Hello GerdaBrazao,

If your device RT has been sitting for weeks without installing anything, I recommend that you run a refresh.

  1. Drag from the right edge of the screen, tap settings, and then tap Change PC settings.
    (If you use a mouse, point to the upper right of the screen, move the pointer of the mouse down, click settingsand then click change PC settings).
  2. Press or click on General.
  3. According to refresh your PC without affecting your files, tap or click Start.
  4. Follow the on-screen instructions.

Please let us know if that fixes the problem.

Tags: Windows

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