problem with EzRecover.exe on Pavilion dv8-1250ea

Hello!

A couple of days my laptop started to display an error message as soon as Windows 7 starts:

"system error - ezrecover.exe cannot work because the vcljpg70.bpl file is missing. Try to reinstall the software... »

I have Kaspersky Internet Security 2011, and for a day or two before she had this file missing in quarantine because she felt a high security risk, and manually restore it. However, yesterday, this file has disappeared from quarantine and it is not found.

I don't know if ezrecover.exe is a legitimate software and what it does.

My system is completely up to date with all updates installed.

Any ideas how to solve this problem? Thanks in advance!

Andrey

You can try restoring the system to the point where the laptop is doing very well. But if it does'nt work, then the system recovery is the last option.

Tags: Notebooks

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    I think the next thing I will try is tent to start on a standalone update or ubuntu USB boot bios.

    Not really concerned about my data, I just want to get this computer working again.

    Any suggestions are appreciated, thank you.

    Thank you for the additional information.

    No, you can create a copy of the recovery media.  However, you can purchase the HP media .  If you decide to do a full install, check here first to make sure that the software and drivers are available.

    Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

  • Problem with my new HP Pavilion TS 23-F202IN

    I don't know what the right forum? I checked that this reading All in One is only printers or also for all in a desktop PC?

    I just unboxed it today and now the first problem I faced...

    The keyboard and the wireless mouse do not connected possible fault in the USB receiver that displays no lights when it is connected to the computer... I tried to connect to all the PORTs and the receiver receives no LED light on it so is not conenct to the mouse and the keyboard, even if I keep the button connect, supported on the mouse and the keyboard. The mouse lights are turned on but it does not sync with my PC... I tried to call the HP support center here in INDIA that is not 24 hours, even if they announce it comes 24 hours support... no one answered it because their working time is from 09:00 to 18:00 so sick!

    Then I went to the HP site and followed the link to support that asked me my HP product number and serial number and then there was a link to cat technical support when I went through the cat asked the Executive he tried to solve problems and then when there probly came to a conclusion when he said he would send me a new mouse and receiver it asked me my address at the hearing, I am of the India he said that he will transfer the Chat to an Indian executive support, who came to ask me the same questions, then he told me it is a consumer product, so I need to talk to voice Support team and I could not help on the CHAT! How irritating is that... I have a printer HP ever made a problem with it... and this system has a value of 64 990 /-INR which isn't a small amount and it is the kind according to the sale, I get...

    Is he one of the support here for the response team and address this issue?

    There is also a cat Hillarious records I have if someone wants to read... I'll upload the picturesque images my serial number and address.


    Im a developer of Windows applications

    OK after almost 10 calls back to the HP Helpline, Station of Service HP, HP support line... Finally, I got a new keyboard, mouse and Receiver USB keyboard doenst look alike as it came with my system then obviously, it's just another keyboard HP wireless which is brought... they were just trying to buy time by saying that the keyboard is not available and other stuffs... slightly bad experience but finally the problem was solved...

    My only comments to HP India support would be

    (1) CHECK THE QUALITY OF THE PRODUCT THAT YOU SHIP BEFORE YOU SHIP TO THE CUSTOMER)
    (2) if one of the devices are dead on arrival, take the question on a priority support and fix before 48 hours.
    (3) notify your tracking service center and update the client on their case instead of them calling you 10 times.

    Thank you.

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