problem with messenger - side by side configuration error

Hello

When I am trying to load the messenger app
I get this error message
Thanks for your help

Hello

When I am trying to load the messenger app
I get this error message
Thanks for your help

Try this...

Start button > Search box, type regedit > C: key > (uac prompt) >

expand (click the pointer before) HKET_CURRENT_USER >
expandSoftware >
expandMicrosoft >
expandMSNMessenger >
Expand PerPassportSettings > under PerPassportSettings, find 2 folders with a series of numbers > delete the two folders including their subfolders > window regedit.
Restart the Messenger.

If the above does not help, please repost in Windows Live Solution center - forum Messenger - Messenger discussions section

http://windowslivehelp.com/forums.aspx?ProductID=2

Tags: Windows

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