Problem with my Audio (DELL Inspiron 15 3521)

Respected by all, I buy all new Dell Inspiron 15 3521 laptop 2 months ago. It was working great. A few days ago, the "Windows updates installed". and then I am facing problem in my Audio. When I start my laptop, within 5 minutes the sound stop working without giving me any message. When I disable Audio and activate again "Device Manager", he began to work, and then it works until the computer is turned off again. When I shut down my laptop and restart. the same problem occurs. I re - install Audio driver, but the problem persists. Please help me in this regard.

Thank you

There was a recent update of Windows that causes havoc widespread with audio. I suggest you try the solutions for this first before trying other things. Here are the 2 solutions the members of the forum have reported so far.

===========================================================================

1ST SOLUTION POSSIBLE
Countiss Forum member wrote that it is because of Microsoft...

"KB2962407 update, stipulating that she fixed"Shortcut autonomy when an inactive audio device is not turned off on a computer running Windows". ".
You don't have to do a restore of the system to get rid of updates; easier to go to Windows Update, view update history. On the top of this screen, click installed updates. "Then comes the with button the update you want to uninstall."

=============================================================================

2ND SOLUTION POSSIBLE
Natakuc4 forum Member says update to Windows 8.1 will fix it. He wrote:

"Ii you still on Windows 8.0." You should switch from 8.0 to 8.1 Windows Windows. See the instructions here:
http://dellwindowsreinstallationguide.com/download-Microsoft-Windows-and-Office/Download-Microsoft-Windows/upgrading-to-Windows-8-1-from-Windows-8-0-via-the-Microsoft-store/
Uninstall the audio and video drivers before the update. After the update, uninstall the network drivers and chipset and get drivers Windows 8.1 (WB64A).. »

You can get the drivers that he mentions, either from the support page for your model once you select 8.1 as the operating system in the area of selection, or you can get the Dell ftp server, where they are named 'WB64A' and 'WB32A', which means 8.1 64 bit and 32 bit.

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