Problems with access to the blackBerry Smartphone Internet and e-mail?

Hey everybody

I just got my curve 8900 yesterday t-mobile, and I wondered why I couldn't access the internet and why I couldn't use my messages. Whenever I would try to resemble something upwards using the internet from my blackberry it woud still say something about the subscription. In addition, for messages there it would not allow me to send stuff only save drafts for her, that's why I used the SMS and MMS text to work around my messages. So PLEASE someone please help me understand this problem!

Well, it's basically what I said earlier.

The part of your contract with your operator voice covers some elements:

  • Voice
  • Voicemail
  • SMS/MMS
  • (I'm not sure - T-Mobile can give you the full list)

The data item for your contract covers other elements:

  • Internet browser
  • E-mail
  • Applications that require internet access
  • (I know - T-Mobile can give you the full list)

You will only receive what you contract for services. So, if you don't have a data contract with T-Mobile, you won't get these services.

Contact T-Mobile and find out what your policy covers. If it covers the services to which you do not have access, it must be changed (since you're already paying for it). If it does not cover data and that you want these services, then you must add to your contract (for the $$$ they will charge).

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones, internet and e-mail connections

    Question - if I have mobile network and WIFI active and I am in an area where phones cell phones and WIFI service and I want to set up a URL on the internet will be the BlackBerry 9700 are connecting via mobile network or WIFI?

    I can't find anything in the manual or otherwise tell me how this 9700 should work in this case. Thank you

    WIFI and mobile network are checked and implemented.

  • Problems with access to the web pages, email, video, etc. even when I have 4-5 bars.

    I installed a Dell Wireless 1505 low-profile carrier 1.2 antenna dim/insp in desktop. Its a PCIe wireless lan card. But since last Tuesday patches have been installed I had problems with access to the web pages, email, video, etc., even when I have 4-5 bars.  Someone at - it an idea of what's going on.

    Hi William e. Swann

    1. what web browser do you use?

    Method 1:

    You can read the following article and check.

    You may experience connectivity problems or performance issues when you connect a portable computer that is running Windows Vista or Windows 7 to a wireless access point

    Method 2:

    You can also read the following article.

    How to troubleshoot network connectivity problems in Internet Explorer

    Hope this information is useful.

  • Problem with a curve 8330 blackBerry Smartphones

    The battery is charged, but I still get the red light flashes 4 times.  I tried to leave it plugged in four three hours, he refuses to stop flashing red. Thanks for your help.

    I was about to try using JL_Cmder, but didn't need to.  I chose repair the curve with the Blackberry Desktop Software and it does the trick.  Updated version of the OS and got, it works again.  Thanks for your help.

  • Protect the blackBerry Smartphones BB and device password

    I just read a message on a stolen blackberry, and protect the response of BB, it's something all ready on the phone or you have to load it down, and you can also protect your device with a password that you need to enter it every time you have the keyboard loacked and enough when you activated your phone market?

    Hi flossyatk,

    Please take a look at the Blackberry Bold 9900 through the user guide, hopefully it will help a lot, also have a look at How to maximize the battery life and available memory on the BlackBerry smartphone .

    Good luck

    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • Problems with access to the internet - suspected hardware conflict (IP address)?

    Hello

    I wonder if you could help out me?

    I have problems with internet access on a wireless router with what appears to be a conflict between three different pieces of equipment.

    I have a laptop running Windows 7 & an Ipod Touch which access entered it internet without any problem on a Belkin 54 g wireless router.

    Everytime I turn on my Windows Vista desktop PC, both devices 'hang up' (not the o/s of just no internet access) desktop PC seems to have access to internet at the outset and then access toggle on and outside.

    I then shut down the PC and reset before internet access wireless router is available on the portable computer and the IPOD Touch. I find it very frustrating, because I want that all three devices to be able to access the internet at the same time.

    An error message came up initially on the laptop, marking an IP address conflict. I paid for for a guru PC "told" to come take a look at this - he made some changes to the IP address of the desktop computer, then it wouldn't be anywhere near the addresses of the other 2 devices, but this seems not to have solved the problem.

    Can you please specify? Any help would be welcome!

    Thank you very much

    Rob Fleetwood.

    Hello

    Method 1:

    I suggest you follow the link and check.

    Windows wireless and wired network connection problems

    http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

    Method 2:

    I suggest you follow the link and check.

    The problems of Internet connection

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-Internet-connection-problems

    Method 3:

    I suggest you follow the link and check.

    Get help with the message "There is an IP address conflict"

    http://Windows.Microsoft.com/en-us/Windows-Vista/get-help-with-there-is-an-IP-address-conflict-message

  • Problems with DOWNLOAD world BB blackBerry Smartphones

    Dear Sir

    I had problems with Blackberry "BOLD". BB world.

    This app need to upgrade. When I accept, he send me directly to BB pages to download, but nothing happened.

    Time exhaustion is mentioned on the page.

    Could you help me please?

    Stepan

    Hello and welcome to the community!

    Please try this sequence:

    (1) to remove from your BB AppWorld

    • KB10040 How to view or delete applications on a BlackBerry smartphone
    • He asks to restart the BB,

    (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

    3) install a new copy of AppWorld (on your BB)

    (4) restart another Batt-sweater

    (5) see if it works now.

    See you soon!

  • Problem with unified message box blackBerry Smartphones

    Hi all

    I have problems with my BB Torch 9800.  When I use the message Unified Inbox to view emails, emails have regularly occurring blank spots where there should be some text.  The text is simply hidden.  When I display the same message to the individual email (gmail or hotmail) Inbox, the message is complete.  A battery pull solves this problem for a few hours or a few days and then it reappears. This problem started a week ago.  I did not recently updated from the BONE.  I didn't do a wipe and restore again... I was hoping to avoid this.  There was an update to the new BB (August 6, 2012).  There were some other 3rd party applications which have also been installed.  I have not tried UN-installing again.  Any thoughts?  Thanks in advance for your help.

    BioDave1955 wrote:

    Hi all

    I have problems with my BB Torch 9800.  When I use the message Unified Inbox to view emails, emails have regularly occurring blank spots where there should be some text.  The text is simply hidden.  When I display the same message to the individual email (gmail or hotmail) Inbox, the message is complete.  A battery pull solves this problem for a few hours or a few days and then it reappears. This problem started a week ago.  I did not recently updated from the BONE.  I didn't do a wipe and restore again... I was hoping to avoid this.  There was an update to the new BB (August 6, 2012).  There were some other 3rd party applications which have also been installed.  I have not tried UN-installing again.  Any thoughts?  Thanks in advance for your help.

    Hello and welcome to the community!

    I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, let it run for some time... long enough to know if the behavior will return. Normally, Safe Mode is designed for immediate diagnosis... nor for normal operations... but in your case, run long enough in mode SAFEW in order to know if the behavior will present will actually help diagnose.

    If the behavior presents while in Safe Mode, then it is likely that your OS kernel became somehow corrupted, requiring these steps you're reluctant to undertake.

    Good luck and let us know!

  • The blackBerry Smartphones "Internet e-mail account" option does not not to the BB Bold 9780

    I have a new BB Bold 9780 bought a month back. I package unlimited BIS and should be able to set up 10 e-mail accounts, I think.

    The problem I have is with the "Internet mail account" option in the accounts of e-mail in Setup. When I click on this option, nothing happens. The option does not meet my click.

    I know I workaround for configuration through some links e-mail account in internet and I have already set up my account gmail via the link. I would, however, have the option to add a new account via my mobile itself.

    I suspect that the problem is due to an incorrect update / failure "Email Setup Application". The version I have is 6.10.0804.1543

    Is it possible to get this updated program? or to get the option "Internet mail account" working in my BB?

    I'm unable to remove the program through the management of applications, as the DELETE option is not present.

    Thanks in advance.

    Concerning

    Damien samba

    Hey sugeshsahadevan,

    To solve your e-mail configuration problem take a look to the workaround that is described in this article: http://btsc.webapps.blackberry.com/btsc/KB26055

    Thank you.

  • WVC210 DYDNS AND PROBLEMS WITH ACCESS TO THE WEB

    I have 2 Configuration for WVC210 cameras on dydns of deleted I can't see them on the web. I can access via the local network using the ip address and port or the dyndns name and port. The router has listed as a virtual server and I even put one of them is like DNZ (outside the firewall of the router), the port check tools show a port opened from a remote location. And I can ping. But I can't connect to the camera. Also, I was able to view a WVC54GCA camera with the same configuration. Any ideas?

    I can get both of these cameras no problem... just not able to connect but the login box comes right to the top as soon as I hit him enter after you put the URL...

  • Problem of services component the blackBerry Smartphones

    4 weeks old BB TOrch -.

    Often, I am unable to hear (services appeal is suspended high-microphone and speaker not working, but appeal is perceived) when I call someone on my mobile if I remove my battery and restart my laptop, it works fine.

    Kindly help

    Charles

    296 is an old OS and had some problems call. I would upgrade to a newer version.

    Manual device OS upgrade instructions:

    1. start by searching for your operator and the system operating file that you want to use.

    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

    3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

    4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

    5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

    6 remove the internet connection for PC and reboot the PC.

    7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

    8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

    Take advantage of the new operating system.

  • Problem with restore wiped 9700 blackBerry Smartphones

    I have a 9700 "BOLD" giving me connection problems so I thought to change the operating system on the phone. I installed proceeding on my curve 9300 7 times, and he was free of any problems. I tried to do the same thing with my bold 9700 and I wiped it until I start. I tried to install 6.0.0.241, a 6.0.0.666 of Vodafone, but the application loader gave the following message: "the blackberry Desktop software doesn't have a blackberry device software for the device you have connected to the computer. Contact your mobile service provider or system administrator. "I tried to delete the vendor.xml file but it says the same thing. I tried to use the Desktop Manager, but he says no update available. Then, I decided to downgrade it to version 6.6.0.195 A6.0.0.526, but the same error given application loader. So basically am stuck, the application loader does not load the OS on my device. I found an online forum where I was advised to find a BONE for my carrier, but unfortunately, there is nothing available at Airtel or MTN Zambia. Please advise me on what to do.

    Hi chikwa

    Welcome to the Forums of the BlackBerry Support

    Most often when you perform a manual updrade, the charger does not just because of any PROVIDER. File XML in our PC. It was important to ensure than any SUPPLIER. XML is left undone, on your Pc change your records option to show the hidden files/folders and search again that there may be 2 or 3 SELLER. XML files also remove or uninstall any other BlackBerry Device Software is from your PC.

    Make sure that you use the latest BlackBerry Desktop Software, or download it from BlackBerry desktop softwarehere.

    So please check these things again.

  • Problems with my bb8520 camera blackBerry Smartphones

    I can't open my bb8520 camera app. It says that I need to first close all other applications, but the continuous problem. What can I do?

    With the BlackBerry device under voltage, remove the battery for a minute, and then reinsert the battery to restart.

    Now, try the camera again.

  • I have a problem with access to the C drive.

    Original title: lost access to the C: drive...

    When I was a noob after installing a new HARD drive, I have written an autorun.inf file to my C: drive to make it look cool (you know, give it a cool name, and change the icon). I was not allowed to save .inf in the root files, so I decided to open the properties and tinkering with security... when I turned on my computer later, I now do not have access to the c drive, and cannot do anything administrative (including rear safety switching)

    Please, please help!

    Hello

    Method 1:

    You can enable integrated admin and restore the system.

    Step 1:

    To activate the built-in Administrator account, follow these steps:

    a.Click theStart button, then type cmd in the Search box.
    In the list of research results, right click on cmdand then click run as administrator.

    b.At the command prompt, typenet user administrator / Active: Yesand then press ENTER.

    net user administrator , c.Type and then press ENTER.
    Note: Please replace the tag with passwords which you want to set for the administrator account.

    Type exitand press ENTER. Disconnect from the current user account.

    Step 2:

    System restore

    http://Windows.Microsoft.com/en-in/Windows7/products/features/system-restore

    Method 2:

    If the problem persists, perform a repair installation (upgrade on the spot).

    Check out the following link to do the same thing:
    http://support.Microsoft.com/kb/2255099

    Note:
    You can back up data to an external hard drive and no CD. It is essential to back up data even if you do an upgrade on the spot.

    Reference:

    Back up your files

    http://Windows.Microsoft.com/en-us/Windows7/back-up-your-files

    It will be useful.

  • Problem with my Bold 9700 blackBerry Smartphones

    Friday my Bold 9700 I had for about 3 months now started rebooting on its own. Roughly 50% of progression in the activity bar, it could happen again. After over an hour of this, I tried to sync to Desktop Manager. I received a message that my operating system has been corrupted and followed the instructions given on the Desktop Manager to reload the software. After that was finished, my BB works normally with the following exceptions:

    1. I don't have have a separate icon to test SMS messages and cannot find a way to create it.

    2. I don't have have an icon for BB Messenger and can't find it in any folder.

    3 the Brick Breaker game icon disappeared. (not that this is a serious problem, but I liked to kill time with this game.)

    If anyone can give me any advice on these issues, I would appreciate it.

    Tom

    2. use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

    After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

    3. go in c:\program files\common search in motion\apploader\ and double-click on "Loader.exe."

    Navigate applications listed and CHECK the Brickbreaker module to load. Following the other guests to complete.

Maybe you are looking for

  • HP Pavilion p7 - 1226 s graphics.

    My HP has Gen2 Intel i3-2130 with graphs of IntelHD.  The outputs are DVI and VGA.  I have VGA will monitor Samsung LCD as HP does not have an HDMI output.  Monitor has no VGA to DVI and HDMI input.  I do not play but watch movies etc. Separate graph

  • iOS 9.2.1 to iOS 9.0 beta

    IPhone6 used 2.8 GB 52.8 available I need iOS 9.0.2 beta

  • binary file is too large

    Hello I wrote a simple VI to make playback of audio files and to record signals. It seems to do what I want (although I appreciate the General comments on good programming habits). The biggest problem I have is that the binary file, that is to save t

  • 10.3 Z10 blackBerry question

    The new OS makes the icons if little, that I can't read any of them.  Is there a way to make it big? And the search button does not work.  I tried to look for something to happen to talk to text or e-mail to make a call and other things.

  • IPS 4200 Series

    Hello dear, I installed charges IPS 4200 mode pair interface Inline, Uptill now I m not getting any what package falls or complains from users. What else to do to configure IP addresses as a professional configuration for the corporate network. Thank