Problem of restore contacts backup blackBerry Smartphones

Similar Questions

• Problem of Contact backups blackBerry Smartphones BBM

  I have blackberry bold 9900, I used to have the ability to save my list of contacts through bbm surveys, now I don't have that option, I contacted my business cell phone carrier and they said it is a software issue and told me to contact blackberry, if anyone could offer some advice thanks

  Hi melanie_harte

  This latest version of BBM does not allow local our BBM contacts backup, your contacts are integrated or stored with your BlackBerry ID.

• Problem with restore wiped 9700 blackBerry Smartphones

  I have a 9700 "BOLD" giving me connection problems so I thought to change the operating system on the phone. I installed proceeding on my curve 9300 7 times, and he was free of any problems. I tried to do the same thing with my bold 9700 and I wiped it until I start. I tried to install 6.0.0.241, a 6.0.0.666 of Vodafone, but the application loader gave the following message: "the blackberry Desktop software doesn't have a blackberry device software for the device you have connected to the computer. Contact your mobile service provider or system administrator. "I tried to delete the vendor.xml file but it says the same thing. I tried to use the Desktop Manager, but he says no update available. Then, I decided to downgrade it to version 6.6.0.195 A6.0.0.526, but the same error given application loader. So basically am stuck, the application loader does not load the OS on my device. I found an online forum where I was advised to find a BONE for my carrier, but unfortunately, there is nothing available at Airtel or MTN Zambia. Please advise me on what to do.

  Hi chikwa

  Welcome to the Forums of the BlackBerry Support

  Most often when you perform a manual updrade, the charger does not just because of any PROVIDER. File XML in our PC. It was important to ensure than any SUPPLIER. XML is left undone, on your Pc change your records option to show the hidden files/folders and search again that there may be 2 or 3 SELLER. XML files also remove or uninstall any other BlackBerry Device Software is from your PC.

  Make sure that you use the latest BlackBerry Desktop Software, or download it from BlackBerry desktop softwarehere.

  So please check these things again.

• Contacts Backup blackBerry smartphones!

  I realllly want to know how to make sure I saved my contacts on my computer so that when I send my phone away for repairs and he returned shattered I haven't lost all!   I have on my day of computer allllllll tried to understand something! Can someone help me!

  Make a backup of your device, using the Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

• Backup BlackBerry Smartphones get BB protect compared to the clouds

  Hello world

  I tried the manual backup yesterday by the site Web de Blackberry Protect. I successfully backed up the first time and made a few changes on my BB Curve 9300. Freed from some space by deleting messages and other data. I also want to return to the top of that State or to this specific point, I did the backup through the site Web of Protect. To my surprise (and I'm not aware) the new backup crushed my previous where in I need important messages I deleted expects that the backup will just create another set of backup rather than crush the other.

  My question is. Are there opportunities that I can restore this backup?

  After a few searches on Google and read messages. I knew that the backup is saved in the cloud that has lost the chances of recovering data backup with recovery tools that I can use.  I thought that if I can retrieve/recover deleted files and even formatted disks, technical staff of BB Protect or RIM could do the same and help me with my problem.

  Hope my message reached the Cloud for RIM or BB Protect administrator.

  Thanks in advance.

  Anthony

  Hello and welcome to the community!

  First of all... this site is not a channel for any official communication with, support, or climbing to the RIM. This site is a community of users for volunteers who are trying their best to help each other, but we have no access to any system "back-end" to act on your request. If you really need official support from RIM, you must start with your support contract required string that starts with your mobile service provider, which can degenerate case RIM free of charge to the end user if such is always appropriate.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  OK... with that of the road, see:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  According to who, it should actually be different dates you can use BB Protect backups. If they are not, however, appear for one reason or another, they are not available to you through any means automatic... and you would need official support (above) of a human being to the RIM to see if it can be recovered.

  All this said, I hope that you are not solely on BB Protect for your backup needs. BB Protect only back up (I think) 8 databases, which is a small subset of all the content of all of your valuable data. FYI, here's the process that I always recommend:

  Daily - configure BB Protect to save what he can, preferring to WiFi if the network of consumer data carrier is a matter of concern.

  Weekly:

  If you're not up to BBM7, then manually save your BBM contacts to the memory of your device or Media Card

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Via the mass storage Mode, copy all the contents of the memory of your device and Media Card on your computer

  • KB11879 What is the mass storage mode

  Via the desktop software, perform a full backup of your BB

  • KB12487 How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  There is an old saying:

  • There are two types of computers of users of devices - those who have lost data and those who will be

  As insurance, the backups are reactive or an optional activity. And this process, in my humble OPINION, provides the best protection of all the valuable data that is kept on their BB. When you compare BB Protect backup actually compared this process to protect, I think you will find that the difference is very large. In addition, this process would give you 100% control to keep the previous backups.

  Good luck!

• Sync gmail contacts OK blackBerry Smartphones, but can not synchronize Emails

  Dear Blackberry community!

  I recently changed my contract mobile and kept my professional Blackberry Curve 9300.

  I managed to configure gmail and synchronize contacts & the order of the day, but I can't seem to synchronize emails.

  It seems to me that the old configuration blocking private Email-addresses is still active, but I don't know where and how to change.

  Thanks a lot for your help!

  Cheers, Inken

  Hello and welcome to the community!

  Of what you say, I read that you had BES enabled on your BB, you have separated from the company/what BES now, but your BB was not properly cleaned of it's political, that continues to limit the things. To remedy this, you perform a specific wiping of your BB as follows:

  1. First of all, review the link of my auto-sig about backups... this process will completely clean your BB and you have to start over.
  2. Once ready, follow this KB to clean your BB of the it policy:
     • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  3. When / if you restore, DO NOT do a full restore, restore only those databases that are essential, especially to avoid those who have something to do with the company, BES, political, etc.. If you fail at this stage and all restore, you simply put it on your BB policy and be right where you started.

  Good luck!

• Backup blackBerry Smartphones stuck on 'Backing up Smart Card Options 1 of 1 Record'

  My phone has decreased memory for some reason any. Will not allow me to take a lot of pictures even if I deleted most of the photos and videos. Now when I try to backup on desktop, the process hangs on 'Backing up Smart Card Options 1 of 1 Record'. I tried to backup without the memory card, but get the same result with the gel. Any help?

  Hi Bbnoviceja

  Welcome to the Forums of the BlackBerry Support

  Regarding your backup problem, plug your device and run BlackBerry Desktop Software for windows in the office software click Devive > delete data > data choose selected > scroll social power database > mark it and whose losses. Once this part is deleted, try to perform a full backup.

  KB29522 : "Backup of database error" message is generated to Database Options smart card when you back up the smart phone BlackBerry with the BlackBerry Desktop Software

   

  Regarding your second question with memory, remember that you have the memory card and then try to transfer these multimedia files from your device to your media card memory:

  KB05478 : , transfer files between the card and device memory on a BlackBerry smartphone  

   

  Or:

  KB29523 : How to manually transfer files between a Windows computer and a smart phone BlackBerry

   

  Try it and tell us if you feel any problem.

   

• Contacts lost blackBerry smartphones

  Hello

  I have a problem with my contacts. I have lost and cannot recover them, here are the details!

  My BT Yahoo account hacked the other day and erased all my webmail times and contacts of BB. Obviously a problem online, but he thinks that it would not be a problem with the BB as saved on the computer. However, when I went to restore to an earlier date, the address book option was not available and has been in a different shade - the note under the list of things to restore pointed out that the elements of different shade will not be restored. However, it indicates the number of entries etc. Is there anyway I can get around this and restore my contacts! Also when I type the addresses in a new email, the address is known.

  Please help I got all my contacts with addresses etc too!

  Kind regards

  Ed

  Hello and welcome to the community!

  In order to perform the restore, you must first defeat the configuration on your BB elements that allow it to synchronize wirelessly on Yahoo. After that, you should be able to restore from your backup.

  Good luck!

• Contacts from blackBerry Smartphones does not work after software update

  Anyone else having problems with their Contacts button? I installed the updated software version yesterday morning and now whenever I click on Contacts, I get a message saying that "Unfortunately, has stopped Contacts" and the only option I had was to report this to crash the first time; now, I can only choose "OK". I tried to restart my phone, but it did make a difference.

  He worked before that, I only left a micro-SIM with my Z10 to a nano-SIM for the Priv Monday night (4th) and started using it yesterday (5th) whole and I me join and links contacts before this happened.

  Any help would be appreciated.

  sdgardne wrote:
  Since you are now in the hands of a formal technical support, we will be back here. But the volunteers here will of course be very grateful for your report of your final results.

  See you soon!

  Hi everyone, just a quick update: it turns out that it's a problem/bug BlackBerry already know and are trying to solve. There was an update from 01/09/16 for the Contacts app, but it doesn't seem to work when I installed the update. Workaround that I was advised to use in the meantime is as follows:

  • Deselect auto-updated option on Play store -in the game store, tap 3 horizontal lines in the 'search' box to set up your account > settings > auto-update apps > not auto-implementation update app

  • Contacts to revert to the version of factory default - settings > Apps > select Contacts and then:

  1. Click on clear Cache
  2. Press Force
  3. Press on uninstall updates
  4. Press OK when you are prompted to do so

• Problems with DOWNLOAD world BB blackBerry Smartphones

  Dear Sir

  I had problems with Blackberry "BOLD". BB world.

  This app need to upgrade. When I accept, he send me directly to BB pages to download, but nothing happened.

  Time exhaustion is mentioned on the page.

  Could you help me please?

  Stepan

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• Problem installing the update of blackBerry Smartphones BB App World

  I have a very old BlackBerry App World build my torch.  While I wait for a Z10/Q10, I try to update.  For some reason when I update to 2.1.1.2 to 4.3.0.26 I get a Setup error.  Any suggestions on how to do it?  I don't see a way to remove the BlackBerry App World and reinstall.  Thank you.

  -Eric

  Hi ericschiff

  Welcome to the Forums of the BlackBerry Support

  What model of torch you have! If you encounter a problem with the update you can try to re - install BlackBerry World. For which first of all, go to Options > device > application > locate and remove BlackBerry World of this list.

  KB10040 : How to view or delete an installed BlackBerry smartphone applications

  After deletion to perform a battery pull reboot by removing the battery in your device is on.  After you restart your BlackBerry browser go to www.blackberry.com/appworld and download the most recent version. Perform a restart after the installation.

  Try it and tell us if you feel any problem.

• Software for Contacts of blackBerry Smartphones that works with BB?

  This seems to be a really basic question, so I hope this isn't a stupid question - but I couldn't find anything to help me.

  Had a BB 8900 yesterday and trying to sort out all my contacts on my PC so I can sync them with the BB. But - everything I've tried has problems:

  Windows contacts - usually tedious to use and (REALLY annoying) can handle only one during import/export email address

  Thunderbird - does not work with BB (spin the Desktop Manager 4.7 version)

  Outlook - dear

  Other free programs available - not sure that I trust them, and they are free for a reason...

  I'm willing to pay a small amount for some useful software for maintaining contacts - he would use 1) sync with BB, 2) sync with Gmail and 3) just to maintain a list of contacts on my PC.

  All recommendations are welcome. Thanks in advance.

  Hi and welcome to the Forums!

  See this KB for compatibility between the various PIMs funds and the RIM desktop software:

  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  No specific recommendation for all PIM will be biased by this experience of the person and preferences. You can select the PIM that meets your specific needs.

  Good luck and let us know!

• Contacts from blackBerry Smartphones are impossible!

  Guys pls help me with this.

  I have a 8900, in India and uses the data plan to monitor my personal mail.

  Problem is that 'contacts' shows

  * no contacts *.

  When I go into the options of contacts to the sim phone book (Contacts > sim directory) I can see on 25 contacts. I tried to copy all contacts from the sim directory, but it is not yet appear in contacts (Contacts > sim directory > copy all contacts). When I click this, a status bar goes to 100% in a second, but still show contacts * no contacts *.

  I saved many contacts on this device through the registry of calls and messages, and so when I go on (Contacts > options > contact lists > defauly) the number of entries 320 poster. I noticed it increases as and when I add new contacts.

  Still no contact indicated in "contacts". Therefore have to dial each number of contacts before making a call or the call registry search.

  Can someone help me pls with this. In the meantime if someone could help to let me know how I can make my call register not forget calls to say 10 days or last 100 entries.

  Thanks in advance.

  : /

  adhinavkhullar,

  This can be an easy fix. On your BlackBerry go to Contacts, press Menu, and select filter. Make sure that you disable the filters which are placed.

  Hope this helps,

• Problem of voice dialing of blackBerry Smartphones

  My BB Curve 8320 cannot allocate memory when I try to use the voice dialing. He told me to close applications and try again. I don't have a race! What should I do to fix this? Thanks for any help you can give! Barb B

  There is a problem of memory on your Blackberry. Make sure that you do not have applications running? You have only 5 those opened in the application Ribbon when you Alt + Esc?

  You can see how much memory is left in the terminal options, then State, then the button menu and "database sizes.

  Anyway, you can try to reboot your device. Just open your blackberry, remove the battery, wait a minute, then plug it in again. You will have to then wait about 4 or 5 minutes before your Blackberry is operational.

• Problems of instant messaging with blackBerry Smartphones

  My friend has a BB 8320 and I have 8900, we try to add each other to the IM contact, but it does not work, I even receive its details and when I click on 'accept' that it does not show in my contacts and I cannot yet send messages with the pin number.

  One, please help.

  Unfortunately, I am still facing the same problem, I get contact for approval and when I click on 'accept' it disappear or simply stay in the folder "pending."

  Any idea?