Problem with switch Cisco SG300

Hi guys,.

I have a problem with switch Cisco SG300-20. After the failure of the switch boots in a kind of mode. It requires

MAC address and serial number to be entered manually for the device. I tried to find information on this mode, but without success.

My question is: what is this mode and how to make the start switch in this mode?

How can I turn on the switch in this mode on purpose if it happens again and I enter the wrong information by accident.

Thank you

Hi Aegx, this is a rare case where the switch basically forget his identity. Although the switch is recoverable, it is recommended the switch RMA.

If you are certain that you have neither taken under warranty, all the information that is asked is on the bottom of the switch sticker. If the thumbnail is is not present you wouldn't able to do this is correct.

In addition, if you make a typographical error, the switch will have undesirable failures that are permanent, such as the inability to update software.

Tags: Cisco Support

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