problem with the activation of my subscription of the cc

Hey nice community.

I bought the cc study version 10 days before and I am in the trial version now. But when I want to the the license product, PDApp finds no subscription. And when I want to check my subscription in the browser fine. Here, I can see that I have payd for it and that I can download. So why cc can't find my subscription in programs but in the browser to my profile?

I hope someone can help me solve my problem.

Thank you very much

Greetz Jan

Hello

First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

Hope this helps!

Tags: Adobe

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