problem with the dell integrated webcam

Hi guys

I have dell inspiron 3542

IAM facing a problem with my built-in webcam. whenever I run it it says connect a supported device.

I use win 7 6

bit

Hi SAMAR-,.

When the issue started? Which application you use for the webcam? Built in mic work well? The webcam is detected in Device Manager?

Update the BIOS - http://dell.to/1TO5Xcf

Run all windows updates and check again.

Create a new account admin and check - http://bit.ly/1Bgok2R

Run the test of the webcam and the microphone in pccheckup - http://dell.to/1NEc1Y4

Restart button f12 system and press on start - choose the diagnosis. Let run diagnostic tests and if you encounter errors - take note of the full error even report for us.

If the system is under warranty, write me a private conversation with the service number and contact details and attach a screenshot of the Device Manager with expanded imaging devices.

Keep us updated.

Tags: Dell Laptop

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