Problem with the firefox browser

Hi all

I use robohelp webhelp html, it works very well in Internet Explorer without any problem. When I use the same link in firefox I get empty popup with a few special characters('i') top left of the pop-up.

Please help me on this issue.

Thank you

Ismail.

Welcome to the forum.

I had the same problem. That's what I have been told by the company that hosts my site. This is something for the guys of your IT to fix.

"I would therefore conclude that the solution to this problem (on Linux systems running Apache) is to add the directive AddDefaultCharset utf-8 on the site's .htaccess file or the Apache config. The advantage of the latter is that it affects only the individual sites. The Apache default character set comes from the file of locale on Linux and defaults to iso-8859-1. It is the conflict between the Apache header with iso-8859-1 and utf-8 character page, which obviously causes problems Firefox. »

In a post on the chrissy_tissy forum added

My machine is Windows, but this still worked correction - some notes on post-porn the fix:

1. make the fix itself (httpd.conf: AddDefaultCharset utf-8).

2. restart the box to apply the hotfix.

3. once the box is restarted, clear your FireFox cache to ensure that you do not continue to see the cached file.

Once all this is done, you will see the contents of output as expected.

See www.grainge.org for creating tips and RoboHelp

@petergrainge

Tags: Adobe

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