Problem with the purchase of Photoshop CC / Can not buy

Similar Questions

• Is anyone else having problems with the tools of photoshop works do not at all?

  I've updated my photoshop CS6 for CC and now a bunch of my tools do not work. The dodge, Clone Stamp tool, and a few other tools do not work.
  Anyone else has this problem or knows how to fix? My application is updated.

  I tried to contact adobe and they have not responded.

  Thanks in advance.

  Hi alexisu,

  Greetings!

  Try resetting all the tools

  To reset a tool, you must first have the selected tool. Then Ctrl-click (Windows users: right click) the button tool preset in the Tool Options bar.

  

  When you click this button, you will see a small menu and you can select Tool Reset to reset the current tool to its default value or reset all tools to deliver all the tools to its default value. Once selected, the tool will act as the first time you have used it.

  

  Using this simple method to reset your tool with a single click, you can quickly remedy any situation where the tool does not correctly and to maintain the flow of creativity going.

  Concerning

  Jitendra

• Problem with the purchase of 5 Lightroom in Slovenia

  Hello!

  It seems I have a problem with the purchase of my copy of Photoshop Lightroom 5. It seems I have Adobe ID registered for the US store, which does not allow me to buy 5 Lightroom in Slovenia. As I try to connect with my Adobe ID to "Secure payment" form won't let me log on.

  I tried to change my store in slovene, but it won't let me change it on mine.

  I also write a screenshot to the point where I'm stuck.

  Please, advise what to to.

  Thanks for your help,

  Swear

  Hi swear

  I've made an adjustment in our system.  Please create a new Adobe ID using the same email address and select the Slovenia as the country.

  Thank you

  Bev

• When starting a warning pops up saying he had problems with the file: XBD EXE that can be done to correct it?

  When starting a warning pops up saying he had problems with the file: XBD EXE that can be done to correct it?

  Hi r13hunter,

  It seems that some programs running on the computer fails to load at startup of the system. Try these steps and check the result.
  Step 1: Find the program that causes this problem and delete or fix
  a. Click Start, type msconfig and press to enter.
  b. click on Startup tab, in the list, search for the path of the xbd.exe file and the associated program.
  c. Once you have found the path of the item and the associated program, repair or reinstall the program.
  See Uninstall or change a program

  Step 2: If the problem persists, perform the clean boot to find this good program that is causing the problem to the system startup
  a. open the article: http://support.microsoft.com/kb/929135
  b. Article, follow "step 1: perform a clean boot" the implementation of these measures will disable all programs not Microsoft currently running on the computer.
  c. restart the computer and check if the problem persists.
  d. If the problem does not persist in the boot, it means that some programs non-Microsoft is the source of the problem.
  e. to find the program that is causing the problem, try "step 2: enable half the services" to "step 6: resolve the problem.
  f. Once you find the culprit, check if there is any updates to update or fixes to the program. If you find, install them and check the difference or reinstall the latest program.
  g. Article, follow "step 7: reset the computer to start as usual.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Have a problem with the Windows XP where he did not finish the boot.

  Have a problem with the Windows XP where he did not finish the boot. Ran remote console and @ the c: > guest tried to run chkdsk/r/p and received the error message "invaild drive. I put the drive in the argument?

  Hello Tmagic,

  Thank you for your message.  The correct format is below:
  chkdsk volume: (switches, e.g./r/p)
  
  
  example: chkdsk c: /r /p
  
  
  If these results find but cannot fix all the mistakes, you can also check with the manufacturer of your drive and possibly download a utility that will check the errors and repairs.
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Media Player cannot play the file because there is a problem with the audio device. It might not be a sound device installed on your computer

  Original title: speaker FOR desktop

  In the deskstop I connected an external speaker INTEX WITH power SUPPLY via USB and pins with audio jack.    The device is installed REALTek.   When I play songs or video, he said: -.

  "Windows Media Player cannot play the file because there is a problem with the audio device. "It might not be a sound device installed on your computer, it can be used by another program, or it might is not working properly.

  How to solve this problem.

  Hello

  I realize has the inconvenience that you are having with your speakers that you get an error message while playing the songs. I will certainly help you to question.

  I would like to know some information:

  1. Have you tried to plug any other speakers or headphones?

  2. You did changes to the hardware/software before this problem?

  3. Have you tried using these speakers with another PC?

  Also, I suggest you refer to the suggestion of Pinaki reducing replied on June 20, 2014 from the link below:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/Windows-Media-Player-cannot-play-the-file-because/7faf6bdb-6a4e-4B5B-b5a9-2119907d953e

  Hope this information helps.

  Thank you to provide us with the information to look for more on this subject and to better understand the issue and we will be happy to offer our help.

  Please get back to us with an update on the issue, we will be happy to help you.

• When I try to record photoshop mi account, there is a problem with the internet connection and I can't continue. How can I solve it?

  I bought a book on Photoshop CS many years ago, and once I installed it in my computer it says I should I enroll the account in order to use Photoshop (or something similar), and it also has a link to go directly to the website of the registry. The problem comes when I try to access this link given, which is an internet link. It appears that my Internet connection is not secure, so I'm not allowed to continue the process, even if I don't really no problem with the connection. As I'm talking about an older version of Photoshop CD, the problem might be that something related to the incompatibility with my version of microsoft. How can I solve this problem, if there is no possible solution?

  Hello

  You can try to use a different browser for this. You can also save the product key by following the steps

  (1) connect to Adobe.com/accounts

  2) click on the plans and the product.

  3) click view your products.

  (4) enter your serial under register no. your products

• Is anyone having problems with the last lR? I can't do to apply effects to develop at all. I have to force to leave whenever I try to use it.

  Is anyone having problems with the last LR?

  I can't do the effects to apply to develop and I have to force to leave whenever I try to use it.

  I have absolutely nothing accomplished recently - it has worked so well.

  I created enough space on my hard drive thinking that this might be a cause of slow operation but he has not made the difference...

  Hi GKVsiuals,

  suggest make you in Lightroom preferences > performance > uncheck 'use graphics processor' and restart Lightroom to check again.

• I have a problem with the resolution of Photoshop 6.

  I have a problem with the resolution on my laptop my laptop Lenove userface has a resolution of 3200 x 1800, my 2560 external monitor x 1440, and on two monitors of the user, the interface is so low that I can't read anything. What I am doing wrong.

  On my screen, that the same thing is happening with Bridge and Lightroom, on my laptop, these 2 programs are ok. I use on my Lenovo Windows 8, on my second laptop, I am running Windows 7 and here, I have no problems. I would really appreciate the help.

  There is nothing to do. CS6 does not support displays high-resolution.

  Mylenium

• Problem with the touchpad doesn't work is not on the computer.

  Today, I was on YouTube, listen to music, when I turned the volume up to full. My laptop (ASUS) is a VERY high - pitched shrill sound that would not stop until I turned the laptop on sleep. When I turned on the laptop back, the screeching stopped but my Touch Pad stopped working. Fortunately, I have a USB mouse which I use now. I tried following the instructions to activate the keypad, but it does not work. I restarted my computer, and that did nothing.

  Help would be GREATLY appreciated.

  (also, I had problems with this laptop in the past, involving having to solve every time turned to have internet access, but a day that goes by and now the internet accessibility works very well.)

  Hi Lucie,.

  Thanks for posting your query in Microsoft Community Forum.

  What is brand and model your computer?

  Problems with the touchpad can occur due to a number of causes, including cables that are not connected properly, lack of updates, corrupt or drivers incompatible or because of hardware problems. So, I would suggest trying the following steps and check if the problem persists.

  Method 1:

  Try to run the suite of equipment fixit and see if the problem still occurs.

  Hardware devices do not work or are not detected in Windows

  Method 2:

  See the additional steps provided in the following article.

  Mouse, touchpad and keyboard with Windows problems

  Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

• Problem with the touchpad: Tap to click does not work if I use a standard account

  Hi all

  I have a problem with my laptop that I don't understand and I need help from the community.
  As the title says... If I connect to my laptop using a standard account the touchpad does not work if I try to tap to click. Left and right buttons work, move the slider works, works of scrolling, but endearing tape... not even a single tap. If I log in with my account as an administrator, the touchpad works like a charm, no problems. Tap to click and everything you want. If I disconnect the admin account and sign in as a standard user, the problems are back again. I can move the cursor, click on the two buttons (left, right), but I can't type to click...

  I tried to reinstall the driver for the touchpad (which is MOMENTUM...) but it did not. I tried to see if there is any option that can prevent this tapping or something... but in the control panel > Touchpad > Tap is turned on. A strange thing in the control panel of the Touchpad is that [when loggend as a standard user] I get an error "unhandled exception has occurred in your application. If you click on continue the application will ignore this error and attempt to continue. If you click on exit the application will close immediately. "and a new line saying"index was outside the bounds of the array. If I click on continue the error disappears, but reappears if stationary "double-tap" enable/disable option. If I click on leave the Touchpad Control Panel closes...

  All this trouble occurs only when I use the standard account. With the administrator account, I don't get any errors so I soar options, disable them, activate them and most importantly, the tap to click works.

  What is the problem with the standard account?

  I have Windows 7 Home Premium 64-bit Service Pack 1.

  Can someone help me please?

  Hi Johnxf,

  ·         Did you do changes on the computer before the show?

  As he works in an administrator account, then probably your standard user account have been damaged and would need a fix.

  Follow the article provided below to fix the corrupted user profile:

   

  Difficulty of a corrupted user profile

  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Let us know if that helps.

• Hello there is a problem with the iphone 6 and you do not want to connect to the Apple Store

  Hello there is a problem with the iphone 6 in more you won't connect to the Apple Store.

  

  Buenas tardes,

  Try a forced reboot. Hold down the home and Sleep/Wake buttons simultaneously for about 15-20 seconds , until the Apple logo appears. Ignore the "Slide to power off" text if it rises. You won't lose anything.

  Then sign out of the iTunes Store and reconnect.

• Problems with the WEB BROWSER blackBerry Smartphones, use not wifi network to open some Web sites

  Hello I'm owner of BB BOLD 9900 OS 7.1... for the last two days I am facing a pretty annoying problem with the BB browser.

  It means not affects the device... it just annoys me.

  When I TURN ON my WiFi on my BB with the network carrier Sim already homepage active who has a Active on it and open the web browser BB, according to the website on which I open the web browser chooses between the internet Wi - fi OR internet BIS carrier which is weird. BECAUSE a default if the wifi is enabled, then the web browser MUST use internet wifi network carrier for navigation. YOU TUBE, FB and TWITTER.com all use my carrier netwrok to open bt soon I open BBC.com or CNN or any other site the wifi symbol appears on the right side and so it uses the wifi network... and disappears when I opened THE 3 SITES you tube FB n twitter.

  My knowledge is that when you activate THE wifi network, the WEB browser is intended to USE the wireless internet, NOT the internet carrier

  The next time I switchd off the the carrier signal, and then Turned ON one internet WI - FI and then opened the web browser of BB. so now all the opend website with wifi internet bt as soon as I open YOU TUBE or FB or TWITTER.com it post a comment... .that cannot visit the web page when the carrier is off. Please turn on the radio n try again... I mean IT SHOULD OPEN with internet wifi? WHY do network carrier sim to open the web page?

  I have checkd my browser settings and they are default and also my wifi settings I have reset the... the problem still persists?

  any idea wats going on?

  Please help is needed I'm annoyed about this problem...

  Thank you

  MR. KIWI... Good news... .i went to my carrier service center... Solvedo Problemo!

  Go to your service books and remove directories of service WAP browser in all directories of service WAP 3 I don't know the exact name, but all are related to the browser... WAP config something like dat... Just remove dem... .and HARD restart your fone... and try to use only wifi on your device with your carrier network off...

  mine worked... Let me know on urs... so now, the browser uses my wifi instead of my network provider when both are running...

• I have a problem with the cloud creative apps install does not work

  Hi, there is a problem with the Office of cloud when I tried to update or the Office checks the update there is an error message that I need to contact support.

  I am tired of the destop to uninstall and reinstall it but the problem still there.

  Could you please help me?

  what I have to do. I validate responses to your help page but nobody not corresponding to my problem...

  Thank you for your kind reply

  Soniablanco please try to remove the following directories from users / Library/Application Support/Adobe

  • AAMUpdater
  • OOBE

  Please make sure that you are in the library folder of the user rather than the main folder of the library.  Remove these files in/Library/Application Support / Adobe / will require a reinstallation of applications to recover the files.

  AAMUpdater and OOBE records are therefore two specific users may be why you see the behavior under only the migrated user account.

• Problems with the Installation of Photoshop

  Hi, yesterday I buy a plan with photoshop and lightroom. Well, when I download the creative cloud application, it say that I ended the days of the trial. I select, validate the license of the software. But it says that I have no active subscriptions. Strange that it activates in my adobe profile and money have been scaling

  You allowed enough time for the purchase be saved with Adobe?  Are you sure that you bought through the account that you control?

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )