Problem with update for cs4 Raw

Try to update to ARC 5.7 for cs4 (windows) via the Help menu.  It seems to download, but when it starts to install it it asks me to close the PS and the bridge.  He accepts that I closed

PS but no bridge.  It just keeps asking me to close bridge - even if it is closed.  It will not continue with the installation.  Help?  Ideas?  Thank you.

Press the "Ctrl + Alt + Del" key combination on the keyboard.

Open "task manager".

Go to the "processes" tab

Search Bridge.exe and then click on "end process."

Click on continue and check

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