Problems of drivers for hardware with windows 7

Recently I have intalled windows 7 32 bit on my computer and now I am unable to find my CD - RW and DVD - RW in my computer. When I go into the Device Manager, it shows both of these devices as having a problem. The problem is "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19). "I tried to update the drivers and it says that they are up-to-date. I tried to uninstall the drivers and restart the computer to allow the drivers to reinstall. They still have the problem after performing this solution. I tried Microsofts convenience store and could not solve the problem. I tried to go to manufacturing to install the drivers and their during their installation process, they may not recognize the device. This computer has been updated since a windows vista 32 bit for windows 7 32 bit. These drivers worked fine with windows vista.

What else can I do to fix this?

Recently I have intalled windows 7 32 bit on my computer and now I am unable to find my CD - RW and DVD - RW in my computer. When I go into the Device Manager, it shows both of these devices as having a problem. The problem is "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19). "I tried to update the drivers and it says that they are up-to-date. I tried to uninstall the drivers and restart the computer to allow the drivers to reinstall. They still have the problem after performing this solution. I tried Microsofts convenience store and could not solve the problem. I tried to go to manufacturing to install the drivers and their during their installation process, they may not recognize the device. This computer has been updated since a windows vista 32 bit for windows 7 32 bit. These drivers worked fine with windows vista.

What else can I do to fix this?

1. click on Start

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and then click all programs.

2. click on Accessoriesand then click run.

3. type regeditand then click OK.

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If you are prompted for an administrator password or a confirmation, type the password, or click allow.

4. in the navigation pane, find and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

5. in the right pane, click UpperFilters.

Note You can also see an UpperFilters.bak registry entry. You don't have to delete this entry. Click UpperFilters . If you do not see the UpperFilters registry entry, you may still have to delete the LowerFilters registry entry. To do this, go to step 8.

6. in the Edit menu, click delete.

7. When you are prompted to confirm the deletion, click Yes.

8. in the right pane, click LowerFilters.

Note If you do not see the LowerFilters registry entry, unfortunately this content can't help you. Go to the section "next steps" to learn how you can find more solutions or more help on the Microsoft Web site.

9. in the Edit menu, click delete.

10. When you are prompted to confirm the deletion, click Yes.

11. exit the registry editor.

12 restart the computer.

More details, please see this KB:

http://support.Microsoft.com/kb/982116

Hope that help the above!

Tags: Windows

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