CD/dvd hardware with windows vista problem

I have a code 10 when I search for a solution to my problem.  I tried the solution in the Ant, and that's what came.  After clicking the regetit in programs, then the only option that appears next to what you say, it's this 'HKEY_LOCAL_MACHINE' when I click it it says under the name it says

(Default) AB under Type, it says "Reg_SZ under data, it is said (value not set) so I don't know what that means and I can't continue with your instructions please help.

My propbem is that when I put in a cd or dvd, nothing happens and when I click on get a solution, I get code 10

My DRIVER of CD-ROM/DVD-ROM IS DVDRW 20X20X12X ATA Device Version 6.0.6002 18005

Hi Shea58,

You will need to access this site and you should be able to see. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

You can click on the + next to hkey_local_machine and expand it and you should be able to see the System, click on the + next to the System and expand it. Similarly, to access the location specified.

It is a Microsoft Fixit who can take care of this automatically. Open the link below and click it on the Fixit button.
http://support.Microsoft.com/kb/929461

If the Fixit does not help then, try the step manually.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/) how to back up and restore the registry in Windows

I hope this helps.

Bindu S -Microsoft Support

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Tags: Windows

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