Problems printing on HP Officejet Pro 8600

My printer prints not of any of my devices.  I have a wireless set up.  I ran through all the options on the HP site and nothing works.  When I try to print the jobs line up in the print queue but nothing happens.  I don't get the error messages.  I noticed that the print preview is blank.  But I hit the "print" key again and another job is listed in the queue, anyway... nothing happens.  Any ideas?  Thanks in advance!

Hey @Beth45 ,

Welcome to the HP Forums!

I understand that you are having problems with your OfficeJet Pro 8600 do not print.

Could you please tell me the devices on which you want to print and the operating systems installed?

To check the network communication with the printer. On the front panel of the printer, you should see an icon at the top of the ((deuxieme touch screen wireless left) that looks like this:

After pressing this button, you should see an IP address. (for example, 192.168.1.23) Write down this number and enter it in the address bar of a web browser (for example Internet Explorer or Google Chrome) and tell me if the printers (EWS) page load. If the page does not load there is no network communication.

If the page is loading or not, try powercycling your network. Turn the printer off and unplug the power to your router. Wait at least 45 seconds, and then plug the router back in. Wait 1-2 minutes so he can get online, and then turn on the printer.

Test the printer after that. If it still does not re - run the program installation wireless. To run the configuration, press the button shown in the picture above wireless, and then tap Settings. In settings, you should see wireless configuration wizard. Follow the steps to reconnect the printer, and then try a test print.

I would like to know if any of this helps.

Tags: HP Printers

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