problems printing to the shared printer Hello on el capitan

Since the upgrade to El Capitan, I can't use the printer shared via Hello.  The printer works from the computer it is attached to via the usb port.
I can see and choose the printer from the other computer, but when the file gets to the proxy of the printer it says it cannot connect to the printer, "communication... error printing - looking for printer...» »

Any ideas?  I have already uninstalled and reinstalled the printer and the printer driver on the computer as suggested by Epson.  Since they handed the issue to Apple because it does not work to the connected computer.

attach to the printer using the IP, I noticed that some of my older printers do not work will with Hello or transmissions were minutes taken at the place where complete as IP was instantaneous. If switch to IP don't do not straighten delivery to zero-emission preference Apples print system and use not the Epson software to connect (but use the epson drivers if they claim that they are compatible with 10.11)

Reset the printing on your Mac - Apple Support System

Tags: Mac OS & System Software

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