Problems reset onboard computer

I'm trying to reset my computer (I can't get unlocked toolbar or tiles on the screen) tried virus protection updates and update I tried in the Panel, and once I get to change PC settings it does nothing there at - it another way to reset the computer.  I ok with loss of files

Thank you.  JP

Hello

You can try to reset at startup, see below:

http://www.kapilarya.com/how-to-reset-Windows-8

Hope this helps, good luck :)

Tags: Windows

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