Problems syncing of Smartphones from blackBerry

Similar Questions

• Problem syncing of Smartphones from blackBerry with Lotus Notes 8 (Windows - no synchronization farm)

  Hello world

  I have a problem with the replication of a Blackberry Storm (9500) with Lotus Notes 8.0.2. The desktop software that I am running is version 4.7.0.25 on Windows XP Professional with Service Pack 3.

  After setting up the synchronization of calendar and address book, when you synchronize manually, start the pop-up windows, where one would expect to see the progress bar of the just closed synchronization after a splitsecond.

  Even if I put the journal setting within the highest synchronization propertiesto possible value, no log is written at all.

  The Windows event logs do not show only one entry for that matter.

  When trying to auto-sync after connecting the usb with the computer devicethrough blackberry cell phone, the device is recognized, but still there is no synchronization.

  Everyone knows a similar problem before?

  Any hint is appreciated.

  Thank you much in advance.

  Concerning

  Tobias

  Hello world

  I wanted to let you know that I finally managed to solve this problem.

  I have backed up from your handheld address book and calendar by using the desktop software (functionfortunately the backup worked) and them cleaned on the handheld.

  After a reinstall of the desktop software, synchronization between BlackBerry and Lotus Notes worked usning the combination of Desktop Siftware 4.1 and Lotus Notes 8.0.2.

  Best regards

  Tobias

• Problems syncing of Smartphones from blackBerry with 8330 and MS Outlook 2003

  I deleted my category of personal contacts in MS outlook. When I sync my outlook 8330 wants to delete my personal entries in my blackberry contacts. I've used legacy replace outlook in the Panel of conflicts, but I get the same message. I'm afraid to accept the chages because I don't want to lose my blackberry contacts. I use 4.5.0.77 software and version 4.7 of office.

  Thanks for your help. Your solution worked great!

• Problems syncing of Smartphones from blackBerry Desktop Manager: closed windows program

  I have Windows Vista and my BB Desktop manager is v4.5.  Over the past 2 weeks I couldn't sync my BB 8330 closed windows the program after she compares the calendar in outlook and tells me I have a crash of the application.  I read all the threads and instructions to fix this problem and have tried each of the solutions, but to no avail.  I am at a loss to know what to do now.

  I found the solution!   There was a corrupt outlook calendar entry.  I'm not sure that one but here is what I did to solve the problem: I backed up my data in my device using the backup feature.  Given that I had isolated this calendar was the problem, I then set up my sync not sync calendar and make a one-way sync outllook on my device, replace all data in the device.  I had a successful synchronization and then went I reconfigured my sync to synchronize everything done the two-way synchronization.  Once again, success!  Thanks for all the suggestions you gave.

• Problem of Sync of Smartphones from blackBerry "BOLD" to BES/Exchange

  I work this problem for some time and still cannot find a solution.

  BES 4.1.6 (fully patched) on W2k3 fully patched
  BlackBerry "BOLD" (fully updated)
  Exchange 2003 (completely up to day/patched) on W2k3 fully patched

  When an appointment is entered in Outlook, it syncs popular with the "BOLD". When an appointment is entered into the "BOLD", it is not sync with Outlook/Exchange. Here's what I've tried so far:

  Patch all
  Check that the two 'specific' DLLs are the same version on the servers Exchange and BES
  Return the service book and IT policies
  Check that the wireless sync is active on the "BOLD" calendar
  Setting of the wireless sync on the BES of "undefined" to "enabled."

  Please note that the curves can synchronize both ways without problem.

  I am at a loss to know what to do next. Any help would be greatly appreciated.

  The fixed! I hid the user in the global address list for security reasons. That's what killed the synchronization. Thanks for your efforts on my behalf.

• Problem of Sync of Smartphones from blackBerry - OpenFolder function failed

  I downloaded the Desktop Manager Version 4.6.0.12.  While trying to synchronize with 8320, I received an error message - intellisync "OpenFolder function failed" and nothing had synchronized.  How I overcome this problem?

  In addition, I would also like to know why the function to 'reconcile the messages' is not available in the Fund Manager and how I could reconcile messages from Outlook2007 to my unit so that all emails remain on the device and Outlook. Currently, I only get emails delivered to my blackberry only when my Outlook is closed.

  I am currently using the BIS.

  Thank you!

  OK giye that a test, restart and try DM

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11703&sliceId=SAL_Pub...

• Update problem OS of Smartphones from blackBerry in Blackberry 8520 Curve

  Hi all

  I rebooted my Blackberry out of battery and then it gives a ' Eception Exception: Index 13 <=> start menu screen and a white screen with an "App Error 523 Reset" error. "

  After that I tried to get the update of the OS of the Blackberry Desktop Software. It took me to get the update and corner whenever he is ready to download the update of the OS, it gives me an error that is, you are not connected to the Internet or try again later however, I am connected to the Internet.

  If anyone has a solution pls let me know, I'm in trouble.

  Ramirez

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB16471 BlackBerry Desktop Software invites you to an Internet connection required to set up sync

  I hope that it contains something useful

  As an alternative method, from a PC, you can install any bundle of BONES to a BB via this procedure

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Sync of Smartphones from blackBerry using Outlook 2013 Preview

  I use Office 365 Small business Plan with Outlook 2013 Preview.

  When I try to sync I get an error message of synchronization ID invalid or impossible to add the field.

  It is not available to synchronize again using Outlook 2013 Preview.

  Thank you

  Charles

  Thanks for your help.

  ccbjbcab1

• Blackberry Bold 9700 Smartphones from blackBerry backup

  Hello!

  I was able to backup data from my phone to the computer before it broke down. (Shows a white screen, I think the problem is the display screen)

  The questions are:

  1 is easy to fix the problem?

  2. how to open the data stored on my computer? I need to check some contacts and text messages.

  3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

  Thanks in advance for answering my questions.

  Hello

  ateliermd2003 wrote:

  1 is easy to fix the problem?

  In my view, that can be firmly answered by a technician with the device by hand. If the problem is not a hardware problem, you might be able to recover it with this:

  • KB27956 How to recover a BlackBerry smartphone from any State

  ateliermd2003 wrote:

  2. how to open the data stored on my computer? I need to check some contacts and text messages.

  Natively, the backup file (BBB or RPI, depending on the version of the Desktop software you used) is intended for a single purpose... as the source of restoration to a BlackBerry. But there are several 3rd PC-based 3rd party there apps that can analyze the file backup, some even to do something else with the resulting data. I've never needed, but I heard good things about MagicBerry. Search for a few seconds (for example, on Google) and I'm sure you will find plenty of candidates for your needs.

  ateliermd2003 wrote:

  3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

  To transfer to another BB, simply perform the restore:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  To transfer to another device, these 3 save game file analysis applications (from your point 2 above) would be your source... you would have to understand what requires this device non - BB and then manipulate the data in the required format and then use whatever of this non - BB device has to load the data on this device.

  Good luck!

• Smartphones from blackBerry Torch 9810 Software Update Lock-up

  This 9810 was to make a wireless software update and got 19 percent of the total backup (Social Feeds) when it locked in place - it was left running overnight without change. The telephone switching market he returned to the same point. removing and replacing the battery automatically starts the process of update again, until he gets to 19% and crashes again. Switch on the screen when you press ALT and shift.

  Oh no... now you have a more catastrophic problem... 507 means that everything is gone from your BB - the operating system, applications, data. First we need to get the features of your BB, and then you need to restore from your most recent backup.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation, since you can't take one now)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You must also use these tricks, but please substitute 6a or 6b above if all load allows you to use a Web site:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Smartphones from blackBerry Curve 9380 - gel/pause

  I've had this phone for nearly 18 months without any problem, but last week I almost he threw out the window!

  For starters, he did pause for a few seconds, making send SMS, e-mail etc very frustrating! You might be texting, and then it is paused on everything that touches your tent to support on, then will take between 5 and 20 seconds to come for herself. Sometimes when I unlock or just try to navigate the phone - its fustrating Yes aswell!

  And then yesterday and today, the battery had drained by noon, although he had been accused of the overnight! I rebooted my phone at noon today, and its once again once drained (18:20)!

  They relate, or if my phone died?

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  You can also try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Smartphones from blackBerry Bold 9700 used to synchronize with Mac

  Hello

  I just moved from your PC Windows 7 on MacBook Pro, OS 10.6.7

  I downloaded Blackberry desktop for mac, version 2.0.0.65

  My bold 9700 has recently been upgraded to OS 6 (v6.0.0.48 platform 6.6.0.124), after the OS upgrade, my PC is well synchronized.

  But now that I moved to Mac, I can start the BB desktop software, which prompts me to connect to the phone. I connect via a USB cable and the phone prompts to select USB drive, Media Sync or Charge Only.

  I tried all 3 options, but after this selection, nothing changes on the BB desktop software, and I can not sync. I tried a hard reset on the phone then by restarting the mac.

  Still no joy, can anyone help please?

  It took me a few days to come up with this solution:

  The problem revolves around Mac OS X 64-bit OS and Blackberry Desktop Manager for 32-bit OS.

  Thus, you need to restart your mac while holding down keys 3 and 2 at the same time, which will start your Mac in 32-bit. You will then be able to sync your information with Blackberry Desktop Manager. When you restart your mac again, he goes back to 64-bit.

• LANGUAGE of ENTRY of Smartphones from blackBerry to CHANGE

  Hi all

  I need to change the input from my bb to English language to French.

  I found where the do in the options...

  The problem is that when I get on the default English language entry screen / GB), when I click it, there is only English (United States). No other proposed.

  This bb has been offered to me by my former employer, maybe this can help you understand the origin of the problem.

  I have lloked on the site of bb to find answers, but without success sofar.

  Could you please help me find how to add a French in the other available Mo?

  Thanks in advance! :-)

  You would need to install an OS of a carrier that would include normally languages French or European.  Here are some instructions:

  1. start by searching for your operator and the system operating file that you want to use. I would like to use check European carriers (any carrier will work as long as the OS is for your type of device).  It is easier if you install the same version number you already have, you will be able to just install that language and not the rest of the operating system, but if you're updating to a newer version which is OK for... just takes a few extra minutes.  Make sure that the operating system download you shows as "multilingual".

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. it's not bad to do a manual of your device first, backup using the Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. You can get the BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/

  3. download the OS from step 1 of the file on the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

  On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

  On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

  5. connect the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

  Pay attention to languages that are being installed and make sure you inlcude what you want.

• E-mail blackBerry Smartphones from BlackBerry regarding "update my password by e-mail"

  Hi, I received an email supposedly from BlackBerry to my phone at 01:04 titled Action required: update password.

  The message told me that I had to update my password on one of my email accounts in the BlackBerry internet service. HE said that Email from that address were not distributed to my phone (I only noticed at this point that they were not because this isn't used much e-mail) and to resume the service, I needed to update my passwsord.

  He went on to give me instructions on how to do it. He said to open my BlackBerry Internet service account is by opening the configuration of email on my device application or visiting the BlackBerry Internet Service site then to go to the page e-mail accounts, choose the option change the correct email address, update the password field and then save.

  Depending on my device, the message has been received using the email as needed update account and has been in my Inbox and came from "[email protected]."

  It may seem silly, but I'm always a little kept when I get emails about passwords, I still did nothing, but I connect to my e-mail account online and there are 3 messages in my Inbox that indeed did not come to my phone, but no messages from blackberry. I didn't have a problem with my existing password.

  Is it current for BlackBerry to ask me to do this?

  Thank you very much for any help received

  It happens from time to time. Fear not:
  it you don't trust that, just go to your carrier's BIS site and edit the passwd file.

• Smartphones from blackBerry 8320 walkie/malfunction?

  Hi I had my edition gold pale 8320 Curve BB for a few months now. During the holidays, perhaps after having dropped the phone, I only can hear/talk to make a call. I can use all the other features, however, and the weird part is that the largest speaker works very well during playback of MP3s, although silent when the calls are put on speaker. What could be the problem and the solution?

  Help is greatly appreciated, thanks in adance.

  Welcome to the terzian313 forums

  First try a battery pull:
  1. remove the battery while the phone is turned on
  2. wait a few seconds before inserting it again
  3. wait for the long end of the boot process (takes a few minutes usually)

  This clears most of the software problems that occur on the BlackBerry from time to time. You can also use Quickpull, a free application that simulates a battery pull without removing the battery: http://software.crackberry.com/product.asp?id=27660
  A battery pull gets lost when using the applications memory and clears minor software errors that creep over time. The blackberry is running an operating system just like your PC is running windows and battery pull is the equivalent of a reboot / restart your computer.

  If this does not work, then you will have to reload your OS, since something can be damaged on the phone.

  Backup cell phone: http://www.blackberry.com/btsc/KB12487

  Then perform a new installation of your operating system: www.blackberry.com/btsc/KB11320

  Use the phone for a bit and test it before you restore the backup, just in case the backup contains a corrupted database that is causing the problem. I would only restore specific databases such as the address book and the calendar, nothing extra that can be easily configured again.

  Restore backup of individual database: http://www.blackberry.com/btsc/KB10339