Update problem OS of Smartphones from blackBerry in Blackberry 8520 Curve

Hi all

I rebooted my Blackberry out of battery and then it gives a ' Eception Exception: Index 13 <=> start menu screen and a white screen with an "App Error 523 Reset" error. "

After that I tried to get the update of the OS of the Blackberry Desktop Software. It took me to get the update and corner whenever he is ready to download the update of the OS, it gives me an error that is, you are not connected to the Internet or try again later however, I am connected to the Internet.

If anyone has a solution pls let me know, I'm in trouble.

Ramirez

Hi and welcome to the Forums!

Here's a knockout who deals with this error:

  • KB16471 BlackBerry Desktop Software invites you to an Internet connection required to set up sync

I hope that it contains something useful

As an alternative method, from a PC, you can install any bundle of BONES to a BB via this procedure

Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

Good luck and let us know!

Tags: BlackBerry Smartphones

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