Problems with BB Desktop Manager blackBerry Smartphone password

I installed the BB Desktop Manager on my PC.   He went through the whole installation process all right, but when the program started running, he began to ask me my device password.  For some reason any DM refused to recognize the password. I ended up having to unplug the USB cable after the ninth attempt, trying to prevent wiping my device.  My camera seemed good then, but when I went back to it a few minutes later, he asked me the password again and wouldn't recognize it.  Now I need to

Re-enter all my data, applications, etc.  Before that I still risk opening BBDM, can someone explain this? I don't think that I might have misspelled the password TEN TIMES... * sigh *.

Sorry... I must be dense... I can not get the correct sequence of events in my head...

Magneto wrote:


I had attached only once.  As I said, I have disconnected after the ninth attempt via the pc.  The meter of the device had apparently not yet back on even if it had been unplugged for a few minutes.

The number of times that you attached is irrelevant - it's the number of sequential time, you enter a wrong password, regardless of where you make the attempt. And also no matter how long you wait (disconnected or not) between retries. For example, a failed attempt followed by another unsuccessful attempt therefore still later an hour in 2 sequential unsuccessful attempts. And that is true even if the first is via the PC and the second is on the BB itself - it's still 2 sequential unsuccessful attempts.

So, let me see...

(1) you attached and I tried (without success) 9 times on your PC to enter the password.

(2) you can untethered and then... what? A failed attempt on the BB, resulting in the 10th? This is what it sounds like. If so, then WAD - working as designed.

What to do... even once, before re - enter all your data, re - assign a password. Make sure you know the exact characters which it is composed (not necessarily what are the keys that you think that you are pressing on, but the result in the field password on the screen). Then lock your BB. Then unlock. Then lock. Then attach and try the password on the PC. If you can enter with success on the PC, then you're good to go.

Yes, my BB was a feature of the different keyboard - but it doesn't matter. What is important is what displays in the field of password on the BB when you enter the password. How to get to these characters on the BB (alt, sym, num, etc.) should not be relevant or... a 2 a 2. You should be able to fail 5 times and then it will start to show you the password in clear text (without *). Yet once, make sure that you can work properly before re - enter all of your data. Then, make sure you take a good backup on a regular basis.

Good luck!

Tags: BlackBerry Smartphones

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