Problems with Blackberry Bold 9900 blackBerry Smartphones

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• Problem with blackBerry Smartphones

  My model number of blackberry's curve 9220, I am faced with a serious problem but who is bit Wired, yesterday, I found my mobile screen doesn't work, its getting when it comes under the light, otherwise the screen is totally black. The phn is absolutely fine in the light of day or under a light, but again urban power off when you its in black. I don't know what that is the problem, that is, please can you me what exsactly happened? Its urgent... Please come back to me as soon as possible.

  abirbb wrote:

  Thanks, for the reply. But I tried all possible ways, but I failed, I think it's a problem with the sensor. I loaded my mobile during the night, but its still does not not in the dark. In fact, my phone was in my Pocket yesterday and it was raining, but it was not during treatment, but when I pulled out the Pocket it was totally urban off. I thought I should keep under a fan or a light after 1 hour it turned on and I made calls and it was working fine. But it was because of the light that I discovered much later. Do you think this a serious injury?

  Please wait... Remove the battery immediately!

  YES... It can cause some SERIOUS DAMAGE!

  If our BlackBerry never am wet then we shouldn't try to turn to see if it works. Must immediately remove the battery and also SIM media card. We should put in a bag of uncooked rice that absorb moisture. Should allow for at least 3 to 4 days unless we are sure that the moisture has been absorbed completely. Then we need to put our BlackBerry over entire surface of heat as a stabilizer, CRT monitor or output in the dashboard of a car on a sunny day. Before inserting the battery, we should be sure that it is completely dry.

  Always it after following these steps, it is not ensured that our device will be no problem and happen as above, because when moisture or any substance liquid go our BlackBerry, he started corrosion which leads to the problem like quick battery drainage, by typing problem and many more.

  Then, remove the battery and try these steps.

• Problems with blackBerry Smartphones College Web site

  Hello again. It's sort of a specific problem.  I'm going to ICC (college central illinois) to east peoria it.  On our site there is a link for "Blackboard", which is our access to grades, email and taking the online quiz.  I tried to access this site from my BB, a 8330 with verizon running OS 4.5, by using the same user name and password, but it says that my information is not found.  Does anyone else have a problem like this?

  H! And welcome to the forums!

  I had a few VERY good party at your school!

  Ask your grandparents

  If the site looks normal on the browser?

  You can get the connection options but when you

  is that it does not recognize your data? U send the link to test,

  but in the meantime see the webmaster and see if your

  account is valid. Ok?

  Thank you

  Bifocals

• Problem with blackBerry Smartphones to music

  Whenever I try to listen to music on a low volume, like to talk to my friends at the same time or falling asleep to music, it tends to get... really hard.

  Like this song, I put the volume all the way to the lowest, as it can get without having not heard anything. Then when the next song starts, it yells in my ear and I suffer from this. I'm afraid for my health if I can I become deaf to this, and I like listening to music too much on "put it down" or "buy an apple product."

  He is an all-in-one device and I should be able to use it without the fear of becoming deaf someday. I guess if no one understands the situation, I'll record a video of what happens and post the url here utube.

  Please try to help me with this ASAP. Thanks for your time and your concern (or even not at all.)

  -unitedweallfall

  I have the Verizon officiel.75 OS.
  I've never had this problem when it happened 10 days ago.

  As I use a high-quality headphones (Shure SE210), I always use the lowest volume.
  Except when I make phone calls (I don't have the microphone, so either I use the phone on my ear, or use the official headset with Microphone to the RIM. In both cases, I always increase the volume until I can hear people I talk too much.

  After receiving a phone call, the music will resume, and I hear the same (very low) which I like. Then the next song arrives, and I get the phone call volume level (meaning: very strong since I still use my Shure SE210). It's really annoying.

  I called my voicemail and set the volume to the lowest audible, and had no problems after that.

  Bottomline:
  I think that this is not a problem of memory, rather a small glitch that affects people who use high-quality headphones.

  Workaround solution:
  Turn down the volume while phonecalling
  or do you have a battery pull
  or (perhaps, I wasn't looking) set the default volume for calls to be anything that "same as last time."

• Problem with blackBerry Smartphones sms text

  Someone else had problems like these?  Here's what did my Bb Curve:

  For awhile, it was impossible to receive text messages.  I received emails fine, but sms text messages may appear momentarily in the folder and then disappear.  Even if the folder was empty, the signal icon, I got a text message appeared on my desk and would not go away.  MMS messages appeared for a minute or two and can be open, but then disappear mysteriously.  Weird, huh?  When all this was going on, everything moved very slowly on my Bb; for example, I would try to open an e-mail and would wait 30 seconds to a minute while the hourglass icon appears.

  But after a few days, the problems went away.  Just before I was about to take my Bb the ATT store, the screen turned white and the words "App Error!" and "Reset" appeared.  I clicked on Reset and after everything is back to normal.  So, a few questions:

  1. What's happening here?

  2. If this happens again, he would work to remove the battery and then replace? Or something else would work?

  Thank you very much!

  It is a problem of memory to 100%.

  Please mark this as resolved post so that others can find it.

  Thank you

• Problem with blackBerry Smartphones to Blackberry curve 9300 phone

  I am unable to dial any number in my device during call-out. When incoming phone calls, nothing happens in the handset (without ring) despite a complete ring at the other end (the appellant).

  After an interval of regular, pop up comes with the message of 'ECEPTION EXCEPTION' for different applications.

  At the time of the restart, the following message comes:

  "eception exception: Index11 > + 11.

  Please guide me immediately.

  You use BBSAK or JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:
  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
  To BBSAK, here is the link: http://bbsak.org/

  Since then, you will need to reload the operating system of the device, according to the first link above.

• Big problem with blackBerry Smartphones!

  Hey guys

  I was fishing through all the forums and learned what I needed to do for my storm. but now I've updated (took a while), but now my phone does not work. I turn it on and get two error msgs and all I have is a list of what seems to be the menu and when I click on something it says error then all this writeing. no graphics does nothing, just a page with the menu?

  See this KB. Take into account all of its warnings about how it will erase all your data.

• Problem with 'Blackberry Protect' blackBerry Smartphones

  Hello

  I have a problem with 'Blackberry Protect', I got a message telling me
  "Your mobile pass does not include Blackberry Protect."

  I called my provider and they told me to contact you

  I need your help please

  They are wrong. Your carrier decides what data packages they offer and what is included in their packages. You will need to just talk & text or perhaps 500 MB of data without BBM, etc.. If your monthly subscription does not BlackBerry Protect, you obviously don't have the data package, you need.

  Call them to fix it.

• BlackBerry Smartphones Cust is having problems with Blackberry App world. BB App...

  Cust is having problems with Blackberry App world. BB App World says it has changed its device pin code too many times (exceeded pin code changes) and leaves him not download applications more

  Hello!

  Your request should be sent as follows. Go to this address:

  • https://www.BlackBerry.com/CSOHelp/index.do?ft=generic

  and complete the form. Use, in the "Please select a component:"on the ground, AppWorld billing/payment selection. " Don't forget to also include the reason why you have exceeded your maximum eligible PIN associations to AppWorld (for example, several RMA, warranty replacement, etc..).

  If this does not work, then please come back on these forums (http://supportforums.blackberry.com/rim/) and create an account so that we can provide direct assistance.

  See you soon!

• Problem Intermittent of Smartphones with touchscreen Bold 9900 blackBerry

  My touchscreen Bold 9900 (in fact the entire phone) is to give intermittent problems.  Sometimes the screen scrolls icons on its own, sometimes it does not recognize the keyboard or crashes within an e-mail or on a Web site and I can't get out.  If I remove the battery for more than 20 minutes, it sometimes fixes the problem.

  My operator tells me there is a software fix, but they are virtually impossible to treat and very slow.  Can someone, please?

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  If you want to try updating your device OS, then the easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones is this a problem with my Bold 9700 flash memory?

  A few annoying problems recently with my Bold 9700.

  First, my Blackberry has suddenly started to massively delete recent appointments in my calendar, which will attempt to remove them from my Outlook calendar when I synchronize the device to my laptop.  This has not happened before, and I checked to make sure that the schedule is set to never delete nominations, and it is set correctly.

  Second, my Blackberry App World application (both on the device and online) does not display one of my installed applications, except one, but they are all still on the device and working properly.  I'm 18 apps installed from BB App World, beyond the pre-installed applications on the device, which are less than 10 MB in total size.

  The reason I think that the problem could be linked to the internal flash memory is that whenever I want to install an application, I usually get a message indicating there is enough memory and I have to uninstall some other applications to free up space.  When I checked my memory earlier, he said that had less than 1 MB.  I restarted the machine and now it tells me there is 12.2 MB of available space, which always seems incredibly low for me since I installed only about 10 MB of my own applications.  So, I delete the file all attachments of the device and do not keep e-mail on the device beyond 30 days, and all media is stored on flash cards, not in the device memory.

  The most important question I have to solve is how to prevent the device to delete data from calendar (it keeps recurring appointments, but has been deleted and everything before about two weeks ago).

  Hello

  It's an automatic protection mechanism with BBs. During the AppMemory (not the device, no media memory card memory) get low, the BB must start deleting things to preserve its ability to operate. Unfortunately, he really can't go after data... it can't really go after installed applications. Here are some tips to use:

  • http://www.BlackBerry.com/BTSC/KB15345
  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone
  • KB10183 E-mail messages are removed from the BlackBerry device until the messages expire

  In addition, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  Now, AppMemory is not just for the apps... the real BB operating system is here as well. Depending on the options you have included, which might be things bloating as well.

  Good luck!

• BlackBerry Bold 9900 of Smartphones with the MEP 0 left tent code. Blocked network

  Hello

  I have BB bold 9900 I want to unlock to another service provider. The number of MEP code is up to 0 tests (long story why that happened). I understand that service providers are unbale to unlock and this because it is possible that now by RIM.

  Who do I contact in order to unlock the network stuck in idle.

  Thank you very much

  David

  Hello and welcome to the community!

  Please see this thread useful to start:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  If you have exhausted all your chances to enter the correct unlock code, is there nothing more, that you can do. Even if you happen to have the right code now, it is useless. Only the factory can now (legally) unlock your BB. In general, I've heard that the cost of having BlackBerry do this for you will be higher than the cost of just buying a new. But, you are able to ask them... see here:

  • http://us.BlackBerry.com/support/programs/technical/incident.jsp

  Note, however, that this process will begin with a tax...

  If you obtained your unlock code from somewhere, but it was incorrect, that your remedy could be with them - however, they may well wonder why you exhausted all 10 attempts before contacting them.

  If your BB was already locked MEP and you got it from a source that represents as that can be unlocked, then your recourse would be with the seller that you got it.

  Good luck!

• BlackBerry smartphones 'there is a problem with Blackberry App World. Please try again. »

  Whenever I try to download whatever app world or click on my world, he always says 'there is a problem with the Blackberry App World. Please try again. "I can't download apps because of this, and I have consulted with my carrier in this respect. They said I should be able to access the universe of the app by wifi since I'm subscribed to a data plan Blackberry (BBM). They don't know what to do with my problem anymore. Everything else works except the app world. Help, please. BTW, I'm trying to access the app through a mobile internet captive universe. That this has something to do with it?

  Hi trishthestranger

  Please uninstall AppWorld options > device > application management.

  Scroll down to BlackBerry AppWorld > delete.

  or KB10040 : how to view or delete the application installed on a blackberry smartphone

  Perform a restart on the BlackBerry this way: with the phone smart BlackBerry turned on, remove the battery for a min. and then reinsert the battery of waiting until it reboot.

  Now, since your browser BB go to thewww.blackberry.com/appworld and install again.

  After installation go to app world and see if you are able to download on a PC, you can also try to scan the barcode of this application, it will request a download link on your device. Please try it and let us know. But like I said try to download Over the Air.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Turn off the blackBerry blackberry bold 9900 screen Smartphones

  Hi all

  I had a blackberry bold 9900. It's a good phone, but the touchscreen trouble me.

  Can you explain to me how can I disable tactil on my screen of my blackerry bold 9900. I would use my phone with my keyboard, my fingers are too big for the lastest technology tactil...

  Thanks guys and best regards

  The only thing I think would be physically unplug the cable, however, the device does not work properly because there was not enough load on the circuit, and some components would not work correctly I believe because I broke a BB bolding 9930 keyboard flex cable and the device got so hot and closed off the coast until I changed the keyboard. I think the 99xx is designed to be perfectly balanced wise tension and no component could not be disconnected because of this.

• Problem with blackberry ID on my phone blackBerry Smartphones

  Hi - I have just taken on the curve of my son 9320 having one of my own before. I have 2 contracts, 1 with the Virgin and the other with orange (one for him) and one for me and, for various reasons, have allowed an upgrade to an Iphone on orange so that the Virgin blackberry support he had... but it won't let me connect with MY blackberry ID? What is the right fix for this problem please?

  You will need to security wipe his device in order to enter your BBID in him.

  BlackBerry Smartphone must be wiped before security transfer of property