Problems with my new phone.

I recently bought my new Droid X on January 23, 2011, and the third day, I already began to have problems.  For example, you know how a phone screen will be distorted if you push too hard, well I woke up to find that my screen had a random distortion circle which would not go away.  Others Chorus on my situation and said that no matter how hard they press, it never seems to be distortion on their screen; Well well after turn off my phone for an hour approximately, the distortion has disappeared.  I decided to take my phone to Verizon, but they said it was a natural phenomenon and I should not press so hard on my screen, I tried to explain that I don't have, but they obviously if I was at fault.  Now, today, I was typing a text message and to the vibration on my phone started acting halfway through it, he feels quite different, whether in the course of a text or turning the power on/off voltage.  It makes no sense, he feels weak compared to how it was and I don't really know how to explain it because it is a matter of perception.  I don't know what to do?  Should I just go to Verizon and if they tell me that my phone is very good, I use the 14 days exchange policy and get another phone?

You should call Verizon and tell them on the phone.  Representatives of the call center customers are generally much more receptive to your problems.  I'm sure if you explain your problems they will exchange the phone.  If they do that they will spend the night on the phone directly to your House and then you have to return your current phone in the box the replacement has been sent in.  Return shipping is free too.  You can get your hands on Verizon by calling the * 611, then by selecting tech supported option.  I hope you get this resolved.  Good luck.

Tags: Motorola Phones

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