Problems with my printer driver for scanning

Separated from this thread.

This method does not work because he first asked me to uninstall the printer butVista will not you uninstall me the driver.  (The driver already loaded will only print the elements of the computer.  He now does not allows me to scan in my printer and save the scan on my hard drive.   He has previously worked properly but the updates of Windows removed the scan and save the capacity.  Any Suggestions?

Thank you, Diana

Hello

Try this free Revo Uninstaller program to remove it.

http://www.revouninstaller.com/revo_uninstaller_free_download.html

"How-to" instructions for use are included here: read the information on the tabs at the top.

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Go to your printer manufacturer's Web site > key in your printer model number and operating system.

Uninstall/reinstall your printer using the latest drivers from here your operating system.

Most of the manufacturer will also have troubleshooting steps for you to take registered there, too.

This can also help you:

"Solve printer problems.

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

"Solve printer problems.

In the upper right corner, select your operating system from the menu drop-down.

http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-XP&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

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And it's Windows updates:

Microsoft gives sometimes you updates for the 3rd party hardware: graphics, network cards, etc.

You should only get the latest drivers for them to real hardware manufacturer's website, as Microsoft normally does nor those have the most recent drivers available as Microsoft relies of the 3rd party hardware Manufactuer to provide.

But unfortunately, the only way to know which is the update of the problem is to install them one by one, until you find the 'wrong' for your installation.

You can do a system restore to get back until it has been installed (which is NOT the best way to remove an update) or follow this method:

'Remove an update'

http://Windows.Microsoft.com/en-us/Windows-Vista/remove-an-update

'Remove an update - Windows 7'

http://Windows.Microsoft.com/en-us/Windows/remove-update#1TC=Windows-7

When you have found the issue of update of the list of updates which is presented > then right click on the update problem > select Hide update > and it will not be available to you once again

"How to hide or show an update of Windows Vista"

http://www.Vistax64.com/tutorials/72491-Windows-Update.html

"How to hide or restore the updates of Windows hidden in Windows 7 and Windows 8"

http://www.SevenForums.com/tutorials/24376-Windows-Update-hide-restore-hidden-updates.html

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Here's how to chanage update settings, if you think it is necessary to:

"Understanding Windows Update and Extras in Windows Vista and Windows 7.

http://www.bleepingcomputer.com/tutorials/Windows-Vista-updates-and-extras/

Or the other of these two update settings will give you the chance to see what you want to install through Windows updates;

Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.

Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.

But remember you normally only have problems with hardware 3rd party drivers. Other updates are to improve the Performance and security of your system

See you soon.

Tags: Windows

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